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Right To Repair - A Hot Issue or Big Problem?

133 messages,  Last post on Oct 06, 2009 at 3:25 PM

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What is this discussion about? Electrical

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#130 of 133 Re: make information and tools available to independent repair shops [hpmctorque] by steve_ HOST Oct 02, 2009 (9:40 am)
Replying to: hpmctorque (Oct 02, 2009 5:05 am) That link says we have a better setup, still voluntary, but enforced by the provisions of the Clean Air Act.   Which was news to me. Replies to this message: hpmctorque (Oct 03, 2009 12:18 am) Mr_Shiftright (Oct 03, 2009 8:23 am) 0patience (Oct 06, 2009 3:25 pm)
#131 of 133 Re: make information and tools available to independent repair shops [steve_] by hpmctorque Oct 03, 2009 (12:18 am)
Replying to: steve_ (Oct 02, 2009 9:40 am) Yeah, more details are needed. Our laws should provide what's best for consumers. There should be as level a playing field as possible between dealer service departments and independent shops, whereby the independents can purchase the service manuals (hard copy or online), including updates, training, plus the correct tools, at reasonable prices.   There should be vigorous competition between dealers and independents, across brands and models, to ensure that the consumer can never be held hostage by dealers on maintenance and repair issues, quality of work, and prices.   The business arrangement must be fair to the vehicle manufacturers as well as to independent garages. The prices that manufacturers charge the independents for service manuals, repair tools and other products, and training should be fair and reasonable to all parties, to ensure healthy competition on service and repair work.   What am I missing? Are we there yet, especially with brands such as Volvo and Saab? Replies to this message: Mr_Shiftright (Oct 03, 2009 8:23 am) 0patience (Oct 06, 2009 3:25 pm)
#132 of 133 Re: make information and tools available to independent repair shops [hpmctorque] by Mr_Shiftright HOST Oct 03, 2009 (8:23 am)
Replying to: hpmctorque (Oct 03, 2009 12:18 am) What about an affordable scan tool for Chrysler products? Consumers are still SOL on that, aren't they? Replies to this message: 0patience (Oct 06, 2009 3:25 pm)
#133 of 133 Re: make information and tools available to independent repair shops [Mr_Shiftright] by 0patience Oct 06, 2009 (3:25 pm)
Replying to: Mr_Shiftright (Oct 03, 2009 8:23 am) Right now, the technical information provided from the manufacturer's, along with the diagnostic tools and software are still pretty cost prohibitive.   Most independent shops can hardly afford the diagnostic tools and even if they can, they still don't have access to the software to reflash the PCM/ECM/TCMs.   Lately, the manufacturers are claiming that they are providing the technical information and tools to the independents. Which technically, they are.   But it's like your employer saying that he provides you health insurance, but costs you $1,000/month. It's available, but at a large cost.   Right now, there are a few scan tools available for the consumers. Some are reasonable in their costs, some aren't so reasonable. It also depends on how in-depth you want the scanner to go.   This is an issue that I am constantly at battle with and trying to get legislatures to understand the situation is extremely difficult.

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