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Automotive News & Views Right To Repair - A Hot Issue or Big Problem?
133 messages, Last post on Oct 06, 2009 at 3:25 PM
You are in the Automotive News & Views Forum. Your Hosts are steve_ & claires
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"TORONTO - Automakers have agreed to allow independent garages access to the key software and training needed to repair newer-model cars, but the auto-repair industry says the voluntary agreement has no teeth. Federal Industry Minister Tony Clement said Tuesday the agreement over what is called the right to repair will cover all Canadian auto manufacturers and distributors and will make for more competition and lower repair bills for consumers. "The agreement will make information and tools available to independent repair shops . . . for the repair of all vehicles," Clement told a news conference in Ottawa on Tuesday. "Often, fixing vehicles today is more about the car's computer system than it's about nuts and bolts and so, in order to repair and service newer vehicles, there are highly specialized and specific tools that require technical training and diagnostic information," he added. Proponents of the agreement say it gives consumers the choice to get their vehicles repaired wherever they want once their warranty has expired, but the independent auto-repair industry says there will be no guarantees unless the right to repair is enshrined in legislation." Automakers to give access to key software; repair shops say deal lacks teeth ( NBBusinessJournal.com)
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Replying to: steve_ (Oct 01, 2009 7:12 pm) How does this compare with what we have in the U.S?
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Replying to: hpmctorque (Oct 02, 2009 5:05 am) Which was news to me.
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Replying to: steve_ (Oct 02, 2009 9:40 am) There should be vigorous competition between dealers and independents, across brands and models, to ensure that the consumer can never be held hostage by dealers on maintenance and repair issues, quality of work, and prices. The business arrangement must be fair to the vehicle manufacturers as well as to independent garages. The prices that manufacturers charge the independents for service manuals, repair tools and other products, and training should be fair and reasonable to all parties, to ensure healthy competition on service and repair work. What am I missing? Are we there yet, especially with brands such as Volvo and Saab?
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Replying to: hpmctorque (Oct 03, 2009 12:18 am)
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Replying to: Mr_Shiftright (Oct 03, 2009 8:23 am) Most independent shops can hardly afford the diagnostic tools and even if they can, they still don't have access to the software to reflash the PCM/ECM/TCMs. Lately, the manufacturers are claiming that they are providing the technical information and tools to the independents. Which technically, they are. But it's like your employer saying that he provides you health insurance, but costs you $1,000/month. It's available, but at a large cost. Right now, there are a few scan tools available for the consumers. Some are reasonable in their costs, some aren't so reasonable. It also depends on how in-depth you want the scanner to go. This is an issue that I am constantly at battle with and trying to get legislatures to understand the situation is extremely difficult. |
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