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Right To Repair - A Hot Issue or Big Problem?

133 messages,  Last post on Oct 06, 2009 at 3:25 PM

You are in the Automotive News & Views Forum. Your Hosts are steve_ & claires

What is this discussion about? Electrical


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#123 of 133
Re: New Jersey moving forward [qbrozen] by steve_ HOST
Oct 31, 2008 (9:07 am)
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Replying to: qbrozen (Oct 31, 2008 5:48 am)

Some of the shop owners complain that they invest big bucks in the equipment and software, only to discover that pieces of the software diagnostics are missing. Meanwhile the dealers get the complete set of tools.
 
The article is a bit misleading too - it sounds like the Act just got through committee and hasn't been passed or signed off on by the governor.
 
I want a wireless OBDII gizmo that will let my car talk to my computer so I can then upload the parameters to the forum or Edmunds Answers or the dealer or my indy mechanic and have someone decipher the results.
 
It's easy to run a program like HijackThis and upload the results to the net, and 10 tech heads will jump in and tell you what's going on with your computer for free. I want that for my car and maybe right to repair legislation will make the automakers go that way.
#125 of 133
Diagnosis machines by euphonium
Dec 15, 2008 (11:25 am)
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While under warranty the local dealer kept throwing BMAP sensors into the car to stop the Rich combustion. The small dealer with a small shop used a portable diagnostic console to no avail.
 
I took it to a dealer in Tacoma who used a huge stationary diagnostic machine that provided a long printout.
 
After reading the Tacoma printout, the local service manager had a new computer installed under the dash and that fixed the problem. He said the Tacoma machine cost too much for them to invest in, but up there the quantity of business paid for it.
#128 of 133
make information and tools available to independent repair shops by steve_ HOST
Oct 01, 2009 (7:12 pm)
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"TORONTO - Automakers have agreed to allow independent garages access to the key software and training needed to repair newer-model cars, but the auto-repair industry says the voluntary agreement has no teeth.
 
Federal Industry Minister Tony Clement said Tuesday the agreement over what is called the right to repair will cover all Canadian auto manufacturers and distributors and will make for more competition and lower repair bills for consumers.
 
"The agreement will make information and tools available to independent repair shops . . . for the repair of all vehicles," Clement told a news conference in Ottawa on Tuesday.
 
"Often, fixing vehicles today is more about the car's computer system than it's about nuts and bolts and so, in order to repair and service newer vehicles, there are highly specialized and specific tools that require technical training and diagnostic information," he added.
 
Proponents of the agreement say it gives consumers the choice to get their vehicles repaired wherever they want once their warranty has expired, but the independent auto-repair industry says there will be no guarantees unless the right to repair is enshrined in legislation."
 
Automakers to give access to key software; repair shops say deal lacks teeth ( NBBusinessJournal.com)
#129 of 133
Re: make information and tools available to independent repair shops [steve_] by hpmctorque
Oct 02, 2009 (5:05 am)
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Replying to: steve_ (Oct 01, 2009 7:12 pm)

It's certainly an important step in the right direction, but it seems that it still needs stronger enforcement.
 
How does this compare with what we have in the U.S?
#130 of 133
Re: make information and tools available to independent repair shops [hpmctorque] by steve_ HOST
Oct 02, 2009 (9:40 am)
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Replying to: hpmctorque (Oct 02, 2009 5:05 am)

That link says we have a better setup, still voluntary, but enforced by the provisions of the Clean Air Act.
 
Which was news to me.
#131 of 133
Re: make information and tools available to independent repair shops [steve_] by hpmctorque
Oct 03, 2009 (12:18 am)
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Replying to: steve_ (Oct 02, 2009 9:40 am)

Yeah, more details are needed. Our laws should provide what's best for consumers. There should be as level a playing field as possible between dealer service departments and independent shops, whereby the independents can purchase the service manuals (hard copy or online), including updates, training, plus the correct tools, at reasonable prices.
 
There should be vigorous competition between dealers and independents, across brands and models, to ensure that the consumer can never be held hostage by dealers on maintenance and repair issues, quality of work, and prices.
 
The business arrangement must be fair to the vehicle manufacturers as well as to independent garages. The prices that manufacturers charge the independents for service manuals, repair tools and other products, and training should be fair and reasonable to all parties, to ensure healthy competition on service and repair work.
 
What am I missing? Are we there yet, especially with brands such as Volvo and Saab?
#132 of 133
Re: make information and tools available to independent repair shops [hpmctorque] by Mr_Shiftright HOST
Oct 03, 2009 (8:23 am)
Reply

Replying to: hpmctorque (Oct 03, 2009 12:18 am)

What about an affordable scan tool for Chrysler products? Consumers are still SOL on that, aren't they?

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