Last post on Jul 30, 2013 at 5:47 PM
You are in the Honda Pilot
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Honda Pilot, Car Safety, SUV
#21 of 39 Re: DRIVER SEAT CATCHES FIRE [thegraduate]
Dec 28, 2009 (2:59 pm)
I have a 2005 Honda Pilot, 60K. While driving to work one morning with the seat heater on high, the top of my back felt like it was burning through my coat and the car filled with the smell of burned plastic. The seat was so hot I could barely touch it. After taking it to the dealership, they said that the element was bad and it cost $671.00 to fix. They couldn't explain why a fuse or something didn't go before it got that hot. I still can't believe that there has not been a recall on this. Very dangerous.
#22 of 39 Re: DRIVER SEAT CATCHES FIRE [ejyy]
Dec 29, 2009 (9:40 am)
Wow, its been 3 years since i posted my pilot drivers side seat caught fire! You had the same symptoms as me.. My 04 had about 60,000 miles at the time. My dealer in Chicago, Fl etcher- Jones fixed the heater and ALSO the burnt leather seat was replaced at no charge.
#23 of 39 Re: DRIVER SEAT CATCHES FIRE [solo]
Dec 30, 2009 (7:50 am)
I just filed my claim and reported this safety defect with NHTSA and the American Honda Motor Corp. I have never owned anything other than a honda and buy them based on safety, reliability, etc. It truly is sad that this has not been recalled - I guess there has not been anyone severely hurt/died from this for it to be "dangerous enough" to warrant a recall. AHM said they will get back to me on monday with the regional claims person to discuss further.
#24 of 39 Pilot Seats on Fire
Feb 16, 2010 (10:56 pm)
My 2004 Pilot had the driver's seat wiring break and short out when the car was very new. It burned a three inch hole in the seat and padding. I heard a dealer part-counter worker say the 2005 had warranty coverage extended on this issue, but I have been unable to verify this.
#25 of 39 Re: Pilot Seats on Fire [vcover]
Mar 03, 2010 (5:13 pm)
My 2004 Pilot Smoked up this morning on low. I guess I will call Honda and see . I noticed it heating up (real Hot seat) seems like on half the thing dosent work and other half over heats, before but mis judged warenty by 10K and missed out. I need to call my Insurance agent and see what he says about smoke in my car ! I parked it away from the house just in case
I'll keep you all posted
#26 of 39 Same problem with 2004 Pilot Seat Heater
Mar 05, 2010 (1:34 pm)
I am having the same problem as other have noted here. 2004 Pilot with 39K miles. Drivers seat heater becomes dangerously hot on right side of seat cushion. We have stopped using the seat heater due to concern. I see that the NHTSA complaint databse has several complaints on this issue for 2004 and 2005 Pilots. I called Honda Customer Service. I got a call back from an upper level representative who was very rude, refused to acknowledge any problems with the seat heaters and refused to remedy the situation. They will not extend the warranty for this issue even after I told them that it was safety issue and there are other identical complaints for this problem. I plan to escalate with certified letter to Honda Customer Service and to NHTSA. Class action lawsuit time?
#27 of 39 same problem here!
Mar 13, 2010 (8:06 am)
2004 pilot, 62,000 miles original owner. Recently my wife started complaining that the right side of driver seat cushion is burning hot. We don't use it anymore and I will be following up with Honda on this.
Please provide any updates with dealer/Honda USA and I will do the same.
#28 of 39 Re: Same problem with 2004 Pilot Seat Heater [lrota]
Mar 13, 2010 (1:25 pm)
3/13 Update - Since corporate district customer service rep refused to provide any warranty or goodwill on this obvious early safety defect, I then took it to local dealer. They quickly acknowledged that there was a problem as they felt the hot spot. They told me they would contact factory and get back to me. Next day they called and said factory wanted them to take apart the seat and identify exactly what was going wrong. They would not charge for diagnosis. They found damage to heater element and to foam in seat ( melted). Dealer told me they would find out from factory if they would cover anything. That afternoon, factory told them they would cover 90% of parts and labor to replace all damaged items. As the total bill for parts and labor came out to about $950(!!!), I accepted their offer as the Pilot is a 2004 and out of warranty. I thought it was fair to pay the $95. Kudos to the local dealer for getting factory to pay up for an obvious safety problem even if our of warranty. I just read today that Mazda has issued recall for RX-8 or for fires in their heated seats and are suing Magna who supplies the heaters for their seats.
#29 of 39 Re: same problem here! [rf530]
Mar 13, 2010 (1:29 pm)
Our hot spot is at same exact location you and others describe ( right hand side of drivers seat bottom cushion). Do not use your heater until it is repaired..there have been fires. Also, you can go to the government website www.nhtsa.gov and print ourt reports from about 4 other 2004 and 1 2005 Pilot owners who have had fires or smoke. All complaints tend to be on 2004 Pilots with 30000 to 50000 miles.
#30 of 39 Re: Same problem with 2004 Pilot Seat Heater [lrota]
Mar 18, 2010 (11:17 am)
Update 3/18 - Instead of working with corporate customer service, who refused to acknowledge any problems or offer to investigate, I took it to local dealer. They confirmed that seat heater was getting dangerously warm. They contacted factory and got factory to pay for 90% of parts and labor which I thought was far considering it was technically our of warranty ( but low miles , 39K). So kudos to the local dealer!