Last post on Jul 30, 2013 at 5:47 PM
You are in the Honda Pilot
What is this discussion about?
Honda Pilot, Car Safety, SUV
#30 of 39 Re: Same problem with 2004 Pilot Seat Heater [lrota]
Mar 18, 2010 (11:17 am)
Update 3/18 - Instead of working with corporate customer service, who refused to acknowledge any problems or offer to investigate, I took it to local dealer. They confirmed that seat heater was getting dangerously warm. They contacted factory and got factory to pay for 90% of parts and labor which I thought was far considering it was technically our of warranty ( but low miles , 39K). So kudos to the local dealer!
#31 of 39 Re: DRIVER SEAT CATCHES FIRE [ejyy]
Jan 03, 2011 (12:20 pm)
I have a 2004 pilot, I noticed last winter that the driver seat was getting too hot. I have set up an appointment with my local dealer (HVAC lights ALL went out). They said they would take a look. Will update post after the inspection.
#32 of 39 Re: DRIVER SEAT CATCHES FIRE [solo]
Feb 26, 2011 (12:43 pm)
We've had a similar problem. No fire, but unbearable heat and now it doesn't work at all. Our vehicle was still under the extended warranty, but the dealer said the seat heaters were not a covered item. I guess I need to complain to higher ups.
#33 of 39 Re: DRIVER SEAT CATCHES FIRE [slimiam]
Feb 26, 2011 (12:56 pm)
My dealer got Honda Corporate to pay 90% of the repair cost despite fact that we were well out of the standard warranty period and had no extended warranty either.
I went to the dealer with a handful of printouts from the Internet showing many complaints specific to the 2004 pilot driver side seat heater.
I first called the regional Honda rep and they refused to do anything, even when I complained it was a safety issue due to reported fires.
So I recommend going back to the dealer and tell him its a safety issue and let them negotiate with corporate.
#34 of 39 Re: DRIVER SEAT CATCHES FIRE [lrota]
Mar 12, 2011 (10:09 am)
I have a 2006 Pilot with about 55K miles, out of warranty. On my drive home last night my wife and I both noticed that odor of an electrical or plastic overheating problem. I had my driver seat heater on high and at the same time noticed it was much warmer than normal. I turned if off right away, the odor remained for the rest of our ride, about 15 minutes. Once home I felt both the top of the seat cushion and also felt underneath. It had cooled down, but I parked in the driveway outside the garage. This morning all was okay, but I am not using the seat heater until I can have it looked at. Sounds like I will end up having to fight to have Honda pick up most of the repair tab as others have mentioned here. This certainly seems like an issue that would require a recall. What does it take, someone being seriously injured or killed in a fire? Have others with the 2006 model year had similar experiences?
#35 of 39 Complain on the NHTSA website
Sep 08, 2011 (6:50 pm)
Posting messages on this forum will not force Honda to act.
Please go to the NHTSA wesbsite and fill out the online form. State all the facts accurately. When the volume of customer complaints exceeds a certain threshold, NHTSA will initiate an informal inquiry.
Last year, Toyota learned a harsh and expensive lesson. Its Honda's turn now.
#36 of 39 Re: DRIVER SEAT CATCHES FIRE [bogiejim]
Jan 25, 2012 (7:38 am)
I have a 2007 Pilot and have been experiencing the hot spot in the same location others have described for a few weeks now. I didn't read all posts, but haven't noticed any others with an '07. Now that I've read these posts, I won't use the seat heater until I have a chance to get it checked out. I will start with my local dealership, but thanks to everyone's info I won't be afraid to escalate if necessary.
#37 of 39 Re: Complain on the NHTSA website [vrm]
Feb 16, 2012 (3:43 pm)
Thank you for the information. I file the complaint yesterday as my 2004 Acura MDX seat heater on driver's side burned through the leather on the back portion of the seat(not back side but where it touches your back). Nashville dealer is checking with American Honda Company for repair. This is a MAJOR safety issue to potentially be burned while operating a vehicle. I had the entire seat heater disabled today.
#38 of 39 Re: Complain on the NHTSA website [vrm]
Dec 12, 2012 (4:40 pm)
Agree.... I went to the dealer with my 2004 pilot with the same complaint. Seat heater is very hot under my right leg and now inoperable. The dealer blew me off so I went to the corporate customer representative. Same story.... I will file a complaint with The Feds.... I am not expecting miracles , juts recognition there is a potential fire hazard...
#39 of 39 Driver Seat Caught Fire - 2006 EX-L
Jul 30, 2013 (5:47 pm)
I wish I had found this feed a year ago. My wife and I bought a 2006 Honda Pilot EX-L in Sept of 2012. In June of 2013, I had to go out of town for business. My wife dropped me off at the office for my trip at 5am and went straight home without using the heated seats. The truck was parked in the driveway about 4 ft from the house. She returned to the vehicle at 1pm and opened the door to a puff of smoke and everything covered in soot. The driver seat was melted through the entire outside of the bottom cushion and the entire door panel had melted. Everything in the vehicle was destroyed by the soot and smoke.
Fortunately, my insurance covered it as a total loss. However, in the process we notified both our local dealer and Honda USA. Today, I post this in amazement that both indicated they had NEVER heard of something like this before. Maybe I can believe my local dealers ignorance on the topic, but it's very clear by all the posts here that Honda USA is very aware of the issue.
After this, I don't think I could ever trust Honda again.