Saturn Outlook Prices Paid and Buying Experience

Replying to: bruce_lee (Jan 07, 2008 3:20 pm)

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• bruce_lee (Jan 15, 2008 1:56 pm)
  • seloo (Jan 18, 2008 11:46 am)
    • bruce_lee (Jan 18, 2008 5:04 pm) and 1 more...

Replying to: seloo (Jan 10, 2008 4:34 pm)

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• seloo (Jan 18, 2008 11:46 am)
  • bruce_lee (Jan 18, 2008 5:04 pm)
    • seloo (Jan 19, 2008 5:14 am)

Replying to: bruce_lee (Jan 15, 2008 1:56 pm)

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• bruce_lee (Jan 18, 2008 5:04 pm)
  • seloo (Jan 19, 2008 5:14 am)

Replying to: seloo (Jan 18, 2008 11:46 am)

Ah! NO. Again, the wanted to charge a "Marketing fee" but I strongly refused to pay it.
 
They didn't add any 'other' fees.
 
Like I wronte in other forums, everytime I park my Silver Outlook next to an '08 Black Acura MDX, it brings a smile to my face

Replies to this message:
• seloo (Jan 19, 2008 5:14 am)

Replying to: bruce_lee (Jan 18, 2008 5:04 pm)

Replying to: bruce_lee (Jan 07, 2008 3:20 pm)

Replies to this message:
• bruce_lee (Jan 28, 2008 3:26 pm)
  • kelnaq (Feb 02, 2008 12:33 pm)
    • golfman3 (Feb 03, 2008 8:19 am)
  • jeninca (Mar 18, 2008 2:16 pm)
    • bruce_lee (Mar 20, 2008 3:03 pm)

Replying to: meadows6 (Feb 16, 2007 4:53 pm)

Our 2007 Outlook XR AWD has the same fuel gauge problem. However, it happens when we back out of the garage, which is level, and stop/park on the slanted driveway, and only when the fuel level is near the half-way mark. The guage will immediately drop near zero and never recover. The first time it happened, we immediately went to the gas station, but didn't need any more fuel than normal. We tested it not long after that by parking on the slanted driveway when the tank was 3/4 full and guess what - the guage didn't move.
 
We've mentioned it to the service manager, along with other issues - abnormal transmission shifting, immediate loss of gas mileage, multiple interior noises, paint chippings, remote start failures - yet, he claims nothing's wrong.
 
We researched GMC Acadia and Saturn Outlook exhaustively before deciding to purchase the Outlook. We're still researching owners' forums, like this, and are surprised that so many have the same problems we do.
 
Some have commented that the Outlook is Saturn's way of improving their "brand" and we've even seen comments from people that were accustomed to buying higher-end vehicles - BMW, Acura, etc. (Ironically, we traded an Acura TL for this Outlook.)
 
Has Saturn / GMC management or executives taken the time to look at any of these forums? And, would they like to comment on how they plan to correct these issues so they can keep the buyers that have FLOCKED to the OUTLOOK and ACADIA ??? Otherwise, they stand to LOOSE a LOT OF US AGAIN. Something to think about....

Replies to this message:
• jannt (Jan 21, 2008 8:02 am)

Replying to: mrst147 (Jan 21, 2008 7:35 am)

I didn't have a fuel guage problem, but I did experience a problem with the MPH guage shortly after I took delivery of my Outlook. While driving one evening, the guage "locked" on a random MPH level (I think it was 45 MPH) and didn't move, regardless of whether the vehicle was going at a faster speed, a slower speed, or parked and turned off all together. I immediately scheduled a service appt. for 2 days later.
 
During those entire 2 days, up to and including the moment at which I drove my car up to the Saturn Dealership service department, the MPH needle was not working properly. It was no longer "locked" at the 45 MPH level, and the needle was now moving, but it was way off in accuracy (I think it was resting at 20 MPH when the vehicle was parked).
 
However, the dealership called later that day and reported the guage was working perfectly for them. They couldn't re-create the problem in order to test it. While I don't think they were lying to me, I was indeed surprised that the problem persisted for several days in my possession, but "all of a sudden" resolved itself while in the dealership's possession.
 
I had them keep the vehicle (while insisting they provided me with a free loaner) for several days in the event the guage acted up again. It did not. And, I've not had the problem since. I chalk it up to "new model glitch".

Replying to: bobw3 (Jan 19, 2008 4:15 pm)

Hi,
No. There was no trade-in. There was financing. I put $15K down and financed the rest (about $20K) at 5.9% through Capitol (dealer did all the paper work). I am hoping to pay it off by this summer (after I get my Tax refund and other savings I am accumulating on the side).
 
You know, because they didn't give me an exact quote, I couldn't take this offer to another dealer here in the Bay Area. And, I didn't mind the drive.
 
As far as issues with the Outlooks. I also read as many forums to learn about all the issues the the triplets were having. I learned about the water leaks and the transmission shifting. There were some people that complained about low gas mileage. Most of these were for '07 Outlooks. So I took a chance on the '08 that I got.
It's been raining here in the Bay Area for the last 2 weeks and I haven't noticed any water leaks yet.
My gas mileage is about 16/21 so far and I have about 1,870 miles on my Outlook. So far so good. I really like the looks of the Outlook when compared to the Acadia (and the '08 MDX).
 
I was in the position to buy this vehicle since it came out, but really didn't wanted the first year model. I was expecting the '07 models to have some 'glitches' and so that's why I stayed away from them.
Good luck to all of you with your '07s and I hope the dealers do fix all you issues, for GM's sake.

Replies to this message:
• kelnaq (Feb 02, 2008 12:33 pm)
  • golfman3 (Feb 03, 2008 8:19 am)
• jeninca (Mar 18, 2008 2:16 pm)
  • bruce_lee (Mar 20, 2008 3:03 pm)

Replying to: bruce_lee (Jan 28, 2008 3:26 pm)

I have a 2007 OUTLOOK with 24,800 miles and it has been great! No problems whatsoever! I've only done oil changes and tire rotations. My best friend has a 2007 also and same for hers! Just like any vehicle on the market, they are mechanical and highly complex nowadays. thousands of parts. If it's 99.9% perfect, that's good, but also leaves room for some things to happen. I have come to the realization that most times you only hear from the odd situations on public discussion groups. My situation has been without glitches, and I bet my friend and I aren't the only ones.

Replies to this message:
• golfman3 (Feb 03, 2008 8:19 am)