SOA Warranty Problems & Questions

140 messages,  Last post on Feb 26, 2008 at 12:18 PM

You are in the Subaru Legacy & Outback Forum.

What is this discussion about? Subaru Outback, Subaru SVX, Car Warranties

#131 of 140 Re: ext. warranty on 2002? [ateixeira] by tia13

Sep 06, 2007 (11:36 am)

Replying to: ateixeira (Sep 06, 2007 11:02 am)
I will call Service and find out. Can you direct me to online info for this head gasket/coolant info? I did a search and found some unofficial sites but couldn't find anything on Subaru or NHTSA site (might not have been looking in right place on latter)
 
thanks!

#132 of 140 Re: ext. warranty on 2002? [ateixeira] by xwesx

Sep 06, 2007 (12:10 pm)

Replying to: ateixeira (Sep 06, 2007 11:02 am)
Yes, the head gasket problem was somewhat hit-and-miss by 2002, as they apparently updated gasket material at some point during that model year to help alleviate the high frequency of the problem. I would say it is the most likely large-dollar repair you are likely to face during the next 100,000 miles.
 
$20 for 5 years? With one year of coverage? Wow... quite a deal, there! Pass. Or tell them you'll pay $5/month over the loan for it. Unless there is an existing problem, they will still likely make money off it! And, if there IS an existing problem, they should pay anyway. If they scoff, ask them, "Why? No confidence in your own product? I only put a few thousand miles per year on my cars!"

#133 of 140 Re: ext. warranty on 2002? [tia13] by ateixeira

Sep 06, 2007 (12:57 pm)

Replying to: tia13 (Sep 06, 2007 11:36 am)
I think they may have put a sticker under the hood near the radiator instructing mechanics to use the conditioner from that point on. You may see it when you pop the hood, if not ask them about it.
 
I don't have the URL for the HG issue because it has not affected any of the 5 Subarus in my family.

#135 of 140 Re: ext. warranty on 2002? [xwesx] by tia13

Sep 06, 2007 (1:03 pm)

Replying to: xwesx (Sep 06, 2007 12:10 pm)
yeah, I definitely need to follow up on this. I am so glad I found out about it here. I did finally find the TSB on NHTSA site cooling link but it does not give any specific info. I also looked up the recalls so I can ask about them as well. The good thing is that the car only had one previous owner and it was (mostly) serviced by the dealer I bought it from so the service history should be accessible. This is also the same dealer where I had my old Subaru serviced so I DO have a longstanding (9 years) relationship with them - should account for something!!
 
on the warranty - yeah, I agree. I bought a Subaru for their reliablity
 
thank you

#137 of 140 my 2002 subaru outback.... help!! by mommymoose

Feb 25, 2008 (8:47 am)

So, we just purchased an 02 OB, and it has about 50k miles, if i remember correctly... we're scheduled to p/u wednesday, and we have to decide whether to take the extended warranty on it- it was 4 years/32 k miles, for $1500.... we originally thought, no.. but i see there are a few problem spots, and i am worried that we will regret not taking it....
   what would you do???

#138 of 140 Re: my 2002 subaru outback.... help!! [mommymoose] by ateixeira

Feb 25, 2008 (8:56 am)

Replying to: mommymoose (Feb 25, 2008 8:47 am)
Is it a Subaru warranty? Or an aftermarket one?
 
My concern is that at 50k miles, the bumper-to-bumper warranty already expired, so there might be a lot of exclusions, i.e. anything that may have developed between 36k and 50k miles.
 
With a lapse in coverage, it may not be worth it.
 
We do have a Subaru Gold warranty for our 2002 Legacy (though we've never used it).

#139 of 140 thanks by mommymoose

Feb 25, 2008 (2:38 pm)

i thiiink its aftermarket, despite being offerred by the guy at the subaru dealership.... he gave us a list of what it did cover, and couldn't give a list of what it didn't....
 
u think it did have an extended coverage that ends in a few months or something, so i dont think there'd be a lapse... does that change your suggestions??? m

#140 of 140 Re: thanks [mommymoose] by ateixeira

Feb 26, 2008 (12:18 pm)

Replying to: mommymoose (Feb 25, 2008 2:38 pm)
couldn't give a list of what it didn't
 
Why? Because it was too long?
 
I dunno. Subaru has a CPO program. I would search for a different car, or get that one and pass on the warranty.
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