Last post on Jul 14, 2012 at 12:02 PM
You are in the Ford Escape
What is this discussion about?
Ford Escape, SUV
#153 of 167 Re: Escape 08 Sunroof broken under Warranty BUT.... [daniella]
Aug 17, 2010 (4:45 pm)
Hey if its under warranty, its under warranty.The dealer will try to get away with what they can.If dealer says he needs the piece that broke off then is it stated in the warranty it has to be produced in order to be covered??? Dealers make nothing off warranty work and they will do their best to discourage you! I have 2 fords and I am constantly fighting with the dealer over warranty stuff.Read your warranty over again and call Ford yourself or go to another Ford dealer.It sounds ridiculous that they need pictures and they seem more concerned getting their money back from Ford.They are representing Ford and you should point this out to them.I have had paint peeling on my escape and not once did they take pictures! Go back and tell them to fix it and the fact that he knows what peice is missing is sufficient enough.Trust me if you stand your ground it will be fixed. Also go on the net and do searches on the problem, you will be surprsed on what you will find. Also, with 2008 escapes alot were recalled with transmission fluid leaks.Get that checked out too! They might say it isnt on the recall list but tell them to check it!!!
#154 of 167 Re: Front end rattle 2008 Escape [rivercityman]
Apr 30, 2011 (10:12 am)
UPDATE: 2 YEARS LATER. The Escape has been to the dealer at least 10 times. They are very nice, and the service manager has taken test drives with me and has put it up on the rack numerous times, and dispite all the suggestions I've found on the internet, they claim everything is fine. Here I am with the same problem. Im beyond crazy. I can't understand it. When you drive, it's rattle, rattle, rattle. I guess there's nothing you can do, but live with it. Nobody will help me. AHHHHHHHHHH!!!!
#155 of 167 Re: Front end rattle 2008 Escape [rivercityman]
Apr 30, 2011 (1:50 pm)
I had a great 2005 Escape but my 2010 one was a piece of crap
Right rear brake made a clicking sound, front made a scraping sound on right turns.
Steering made squeeking sounds on any turns during hot weather. It also had the infamous hooting noise on acceleration.
The tranmission leaked. Even after the transmission repair was done the transmission would slam violently back and forth trying to find the right gear on occasion. If it happened if you were trying to accelerate from a stop the car would not move, except slowly, very dangerous.
Trade it if you can but not for a 2010 or 2011 Escape. Fusion was pretty good, had one of the early ones between the 2005 and 2010.
#156 of 167 Re: Escape 08 Sunroof broken under Warranty BUT.... [woogsie]
May 04, 2011 (8:57 am)
with 2008 escapes alot were recalled with transmission fluid leaks.Get that checked out too!
That is true, mind did that, it's actually the transmission cooler that breaches, which is a combination unit with the A/C condensor unit. Very expensive all in one part. The dealer charged me for it, but I was out of warranty, and I didn't expect any special favors.
#157 of 167 Re: Front end rattle 2008 Escape [bj02176]
May 04, 2011 (9:16 am)
I'm not disputing what you're saying in the least. However, I have 2 2010 Escapes, and neither of them has given me a dimes worth of trouble at all. So they're not all bad.
Also, I'm pretty sure the Fusion uses the same power train as the Escape. I'm quite sure the transmission is the same.
I could be wrong, but I've been told there are only 4 manufacturers of mass production transmissions, and they are purchased by most large auto manufacturers for their cars. Aisan makes transmissions for Ford, GM and I think Toyota too.
Having said that, once you get a bad one, you usually have a bad one for ever in my experience, and trading the car is not a bad idea.
I'm sure many others of you know more about this than I do, so I invite correction so that I can learn more.
#158 of 167 Re: Escape 08 Sunroof broken under Warranty BUT.... [nvbanker]
May 04, 2011 (9:28 am)
So you didn't get the letter from Ford explaining this problem and how they would fix it for you for free or pay you back if you already paid for it? It was a "customer satisfaction" campaign they issued early last year and I believe it ended in August or something like that.
#159 of 167 Re: Escape 08 Sunroof broken under Warranty BUT.... [baggs32]
May 04, 2011 (10:15 am)
No I didn't. Guess I'll contact the dealer and see if they can help me. Thanks.
#160 of 167 Re: Escape 08 Sunroof broken under Warranty BUT.... [nvbanker]
May 05, 2011 (9:30 am)
Here's some of what was in the letter in case that helps you nvbanker. If you took your '08 Escape to a dealer for any kind of service between 3/10 and 8/31/2010 they were supposed to check your VIN to see if it fell in the range of affected vehicles. If you did take it in for service and they did not do that check, and you can prove it, you might have a case with Ford.
"(Customer Satisfaction Program 09B10) dated March 2010."
"Transmission Fluid cooler in your vehicle may develop a crack and leak transmission fluid. If not repaired, this leak may result in rough/harsh shifting and potential damage to the transmission." "Ford Motor Company has authorized your dealer to perform the repairs under this program on your vehicle free of charge (parts and labor). The Customer Satisfaction Program will be in effect until August 31, 2010 regardless of mileage. Coverage is automatically transferred to subsequent owners." If you have previously had this repair done, you may be eligible for a refund. To initiate a refund request, they ask that you give your paid original receipt to your dealer before August 31, 2010. "
#161 of 167 Re: Escape 08 Sunroof broken under Warranty BUT.... [baggs32]
May 05, 2011 (10:39 am)
Thank you. I had this work done back in early 09. Pretty sure I don't have the receipt now, but I'll check. Then I'll see. Appreciate the help. It was a pretty expensive repair.
May 30, 2011 (2:37 pm)
On a 2008 Limited AWD V-6 have had problems with air condensation from Air Conditioner draining onto interior Passenger Side Floor exactly in front of passenger seat-about size of about a 8&1/2 X 11" piece of paper. Have had Actuator Doors replaced--First, do they have anything to do with flow of Air conditioner or condesation? 2nd. Have been told by the Dealership that there is an Air Conditioner Condensation Drain on Firewall, near the Passsenger Side--I have as stated in other forums poked a straw in the pipe that sticks out from the firewall under the hood; it seems to reclog, and do not see the condensation water on ground; and then notice the floor wet when no water on ground; also seems as if there are shutters or some type of doors when poke that straw into the small drain pipe(about the size of a Penny in diameter) have not used anything to poke with like a stick or something hard as a screwdriver as not to cause harm--after a couple times just try another straw---what a way to go with a MSRP $32,235 Dollar vehicle, eh? Any advice appreciated