Last post on Dec 10, 2013 at 1:42 PM
You are in the Honda Pilot
What is this discussion about?
Honda Pilot, Transmission, SUV
#174 of 411 Grinding/Vibration Noise @ 35 to 40 mph
Jun 26, 2010 (7:12 am)
The Honda Pilot and Acura MDX are basically the same vehicle. This problem seems to affect both models. Starting around 30,000 miles, I began to notice a vibration/grinding noise while accelerating through 35 to 40 mph. The noise would last for 10 to 15 seconds and then stop. I took my MDX into my Acura dealer at 35,000 miles while it was under warranty and they said they could not reproduce the problem. The problem continued to worsen however I was now out of warranty. I did some research on the internet and found 14 reports of the exact same problem on the NHTSA (www.hntsa.gov). Out of 30 total complaints, 14 were this specific transmission problem. I also found a 2004 MDX service bulletin (#6003; NHTSA # 10022468) that states "Torque converter shudder or vibration between 35 and 40 mph". I presented this info to the Acura dealer and they acknowledged the problem and agreed to pay for 75% of the torque converter replacement (the care is 6 years old and has 45,000 miles). Why hasn't someone started a class action law suit regarding this problem given the significant amount of data pointing to a general problem?
#175 of 411 P0730 Code Goodwill Repair
Jun 30, 2010 (7:02 pm)
Got a Check engine light on my 04 Pilot with 101K. Bought it a year ago with 89K from a dealer used. Took into an alternative shop and they gave the bad news, needs a New Transmission and 2 motor mounts. Let me know it was under a recall and had the jet pack installed back in 04. Advised me to take it to the dealer and see if they would consider a goodwill repair job. I took it in and they confirmed it needed a new tranny. Quoted me 5,800 to replace and fix mounts. I asked about the recall and complained that I expected more out of a Honda car. I told her my expectations of Honda quality is seriously in question. I asked about the original jet pack installation and asked if they kept documentation of the transmission condition when the pack was installed (pictures, paper documentation, etc...). She said they did not but they did replace some transmissions due to the recall. I told her we have no idea what kind of damage was caused to the transmission before the recall and that i had proof of honda provided maintenance from the prior owner and that I felt Honda was partly responsible for this transmission going out early. Likened the recall to putting a band aid on a transmission that was poorly designed and letting them go out prematurely and putting the repair costs on their customers. I asked her to seek a goodwill repair from Honda and she said she would be happy to submit my claim. Got a call back the next day and Honda offered to pay 40% of the cost, would do the total repair for 3,500. Hope this helps anyone else that is seeking a goodwill repair!
#176 of 411 2005 Honda Pilot / Acura MDX Transmission Problem
Jul 13, 2010 (8:32 am)
Just picked up my 2005 MDX from dealer after replacing the torque converter. It appears that the vibration/grinding between 35-40 mph has now been eliminated. For background, I reported this problem in March 2009, a couple of months prior to the expiration of my warranty. The service tech stated that he/she could not reproduce the noise I was hearing. Over a year later, the noise was now continuous. I took the vehicle in and this time the service tech could hear the noise. I was told that the vehicle was out of warranty (45,000 miles, but over 60 months) and that it would cost $2,000 to $3,000 to fix the problem. I opened up a case file with Honda America. After several calls, I was offered a repair for $500. I continued to complain and mentioned that I had uncovered over 100 complaints for the exact same issue. The Honda rep. still would not budge on the $500 cost to me. Finally, I mentioned that I might pursue a "class action suit". He said he would speak to the district supervisor. Miraculously, he came back and said that Honda America could cover 100% of the repair. I would suggest that anyone battling this issue out with Honda America mention "class action suit". There attitude seems to change quite significantly! Good luck!
#177 of 411 File Complaint on NHTSA Web Site !!!!
Jul 22, 2010 (5:55 pm)
At last check, there were 15 complaints filed with the NHTSA (National Highway & Transportation Safety Administration) regarding the torque converter issue (vibration/shudder/grinding between 20-50 mph while accelerating). I would encourage everyone who is following this link to take a few minutes and file a complaint. The web site is as follows:
Also, the NHTSA has issued a "service bulletin" for this exact same problem for all Acura's for model years 2003-2004. To view the service bulletin, go to the following web site:
Enter NHTSA item# 10022468 in the "quick search" box. Once you get the record, click "get summary" and you will see the exact explanation as follows:
"Torque converter shudder or vibration between 35-40 mph"
This is exactly the same problem that is so prevalent with the 2005 and on Acura MDX and Honda Pilots. Do not understand why a service bulletin has not been issued for more recent model years???????
#178 of 411 Re: File Complaint on NHTSA Web Site !!!! [kpsmith999]
Jul 28, 2010 (3:05 am)
A couple months ago I wrote Consumer Reports asking them to research a couple threads and sites, including this one and ODI's. I'm a subscriber and trust CR's reviews, however, they still list the pilot and all other related V6's as "recommended" vehicles.
#179 of 411 Acura/Honda Admission of Faulty Transmission
Jul 28, 2010 (5:56 am)
To "gatdammit".....Is Consumer Reports applying the "recommended" designation to specific years or all years of Honda Pilots/Acura MDXs? I'm not sure if the more current model years (2008-2010) are impacted by this problem?? But certainly the CR repair charts for model years 2003 through 2007 should indicate a "poor" status for transmission reliability.
For those who are interested, you can obtain the actual Acura/Honda Service Bulletin that addresses the Torque Convert issue and the repair instructions given to the Acura/Honda dealers if you Google:
Acura Service Bulletin 06-003 pdf
There is also a statement in the document that addresses "out of warranty vehicles" the the procedure for obtaining a "goodwill consideration" repair. It would appear that Honda/Acura was expecting a significant number of vehicles (both in warranty and out of warranty).
I have a 2005 Acrua MDX that was one year "out of warranty" and through persistence and documentation from web sites such as this one and also the 15 complaints filed with the NHSTA, I was able to get Honda/Acura to move from not covering my $2,000 repair to covering 100% of my repair.
#180 of 411 Re: Acura/Honda Admission of Faulty Transmission [kpsmith999]
Jul 29, 2010 (5:47 pm)
I just checked CR's site. It's still a recommended vehicle and all transmission categories are listed as "above average". Actually, the entire span from '03-09 is rated well above average...one of the reasons I was confident buying it in the first place.
CR seemed eager to investigate with reply e-mails almost immediately but I haven't seen any updates in their magazine or site.
It also seems that MDX owners have had more luck than Pilot owners in the area of goodwill repairs, as it should be.
#181 of 411 Re: Acura/Honda Admission of Faulty Transmission [gatdammit]
Jul 30, 2010 (6:21 am)
I'll submit a negative report to CR to see what kind of response I get. There is no way that CR should be reporting a "above average" reliability rating for either the Honda Pilot or the Acura MDX. Regarding the "goodwill" repairs, I believe that this is a large enough problem that both Honda and Acura should have issued a repair recall for both in warranty and out of warranty vehicles. Both the NHTSA complaints and the various forums that follow this issue are all heavily weighted in the "transmission" problem category. Thanks.
#182 of 411 transmission fails at 29,000 miles
Jul 31, 2010 (8:09 pm)
I have a 2007 honda pilot and stall at 29,000 miles transmission problem!!!! under warranty...and returned it after the lease end.. Also have a 2009 pilot with 27,000 miles its almost to 29,000 miles!!!!
#183 of 411 Re: P0730 Code Goodwill Repair [04txpilot]
Aug 02, 2010 (4:42 pm)
what # did you call? Do you know if you had to have warrantee.