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Honda Pilot Transmission Problems

132 messages,  Last post on Dec 02, 2009 at 5:51 PM

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#128 of 132 2004 Pilot transmission failure-no jet kit and burned out in 2nd gear by davidkowalski Oct 07, 2009 (12:00 pm)
American Honda is the most absurd malfunctioning machine of a company I have ever encountered.   I switched from an 01 Volvo to an 04 Honda Pilot specifically for the reason that I would not have to shell out so much money for repairs. I wanted something reliable so I bought the Pilot with 70k miles on it and then at 90k the transmission completely went out. There were no signs of it slipping but the engine light came on, so I was on the way to Honda when it just completely went out. It was towed to Honda where the mechanic quoted me 4258 for a new transmission. He did not check for discoloration in the fluid even though he was well aware of it being considered for a recall. I had it towed to another guy who looked at it said there was no jet kit installed and that it burned out due to heat damage to the second gear. Exactly the way it is supposed to burn out if it was under a recall. Now Honda is saying that it is not within the VIN recall, but my mechanic looked it and my VIN falls under the Odyssey recall which I am told is the same transmission. Any thoughts?   My original case manager would not call me back after leaving four messages so I escalated it to her supervisor. Her supervisor switched me to another case manager who was completely unreasonable. He started yelling at me and I told him I was recording the conversation and he immediately stopped and said that was against policy and hung up. I then tried to get in touch with the supervisor again but couldn’t so I left a message. I waited for three business days for her to call me back and then I called in trying to get the contact info for her supervisor which they would not give me. She called me back an hour later but nothing is resolved nor will I think it be resolved. Any advice on how to proceed or will Honda win on this one? Replies to this message: jensad (Oct 08, 2009 9:17 am) jvan5 (Nov 02, 2009 9:28 pm)
#129 of 132 Re: 2004 Pilot transmission failure-no jet kit and burned out in 2nd gear [davidkowalski] by jensad Oct 08, 2009 (9:17 am)
Replying to: davidkowalski (Oct 07, 2009 12:00 pm) What state do you reside in? Some states like Ca have "lemon laws" which may help you to get some positive action. I am pretty sure that you must follow a procedure that will require you to contact a, then b, then c before you can get into the legalise.   If that happens then maybe a lawyer can help. We own an 04 Pilot and (knock on wood) have had no issues with it. I have played the 'game" of contacting a, then b, then c..... and finally something was done years ago to fix our problem on another car which owned.   Good luck to you and from our experience, just keep playing the game, go thru the procedure and see what happens, and lastly if necessary get legal help. Hope it don't come to that.   Good luck to all and stay safe.   jensad
#130 of 132 Re: 2004 Pilot transmission failure-no jet kit and burned out in 2nd gear [davidkowalski] by jvan5 Nov 02, 2009 (9:28 pm)
Replying to: davidkowalski (Oct 07, 2009 12:00 pm) Have you had any luck with Honda? I have a 2004 Pilot and my vin # is not within the recall but having the issue with 2nd gear. Local dealer said nothing they can due and gave me a price of $3,940 to replace with rebuilt trans.
#131 of 132 Re: '05 Pilot 118K Transmission Fail? [bdp1] by wdp1 Dec 01, 2009 (2:20 pm)
Replying to: bdp1 (Jun 29, 2009 3:15 pm) Similar problem. My transmission coil failed and mixed the coolant with the tranny fluid. It destroyed the transmission. With parts and labor a local Honda dealer quoted me at $8,000! Filed a complaint with the BBB and NHTSA. Called American Honda, but no help offered because I was out of warranty. Anyone interested in filing a class action?
#132 of 132 EGR or Torque Converter by ddare Dec 02, 2009 (5:51 pm)
2004 Pilot with 86K miles. A few months ago I noticed a hesitation (shudder) between 1200 & 1300 rpm. This happens very consistently whether cold or hot. I took it to the dealer, they ran tests, and proposed changing the torque converter. I have been reading about the EGR valve and wonder if that could be the issue.   Any comments?

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