Last post on Sep 19, 2013 at 1:07 PM
You are in the Nissan Versa
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Nissan Versa, Nissan, Engine, Hatchback
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#171 of 242 Re: another sucker? [samiam9698]
Apr 25, 2011 (6:18 am)
The above message appeared in my email. I sent a registered letter to Nissan Customer Service in Toronto, regarding my lemon and with that they had the Technical Service "Engineer" come to the dealership and he checked over the car.
My dealership service manager kept telling me that Nissan was sending in their "US Technical Service Engineers", when I finally brought in the car it was a "Technical Service Engineer" from the Montreal Office who listened to my complaints. He was not able to give me his phone number or a business card.
When I spoke of the 7% defects that Nissan has on its production line he asked where I got this information. I told him that his Nissan Finance manager at the dealership told me this, and because of this information I purchased the 5 year extended warranty package which includes 4 or 5 oil changes. Nissan has done the first oil change for me. I will bring the car to them for all my oil changes.
"The Technical Service Engineer" from Montreal told me that he would not be able to do anything about the following complaints: 1. the whining noise coming from the CVT(supposedly), 2. the Clunk, Clunk,Clunk, Clunk noise coming from the ABS brakes engaging every time I leave the curb, 3. the metal to metal clanging that I had on the ABS brakes when stopping on ice and 4. the very bad gas mileage I am experiencing, approximately 11.00 L/100 km. One half the gas mileage in their brochure.
According to the "Technical Service Engineer" from Montreal these noises are normal on the Nissan Versa. He told me that I should expect the Versa which is a small car to have different noises from larger cars, and that ABS brakes always make noise.
When I again told him that pedestrians are looking over at me when they hear all of the above three noises, this "engineer" looked at me like he did not believe me. He asked if I wanted to move to a larger model like the Altima or the Rogue. I told him that I had spent alot of time researching a variety of cars, & that he should check the Edmunds.com forum for CVT and engine problems on the Altima & Rogue models. What would be the point....?
As another individual has posted, - what can you expect when you put a rubber band in a transmission?......
"The Technical Service Engineer" from Montreal told me it was normal for the ABS brakes to make this metal to metal clanging noise. All these noises are normal to them.... Poor suckers are we who bought Nissan product.... I don't recommend the car to anyone, and I have now have no confidence in any of their products.
As far as my mileage which is 1/2 the posted value in the brochure, again he had a lame explanation that it is not Nissan that determines the gas mileage performance, and that it is difficult to reproduce every driver's driving conditions.
He had me do a test drive with him so that "he could see how I drove the car",.....?????? I have been driving for over 30 years, and I have had many cars both old and new, and both North American and Japanese cars.
I told him that had I purchased an old 2nd hand car for $500, I would not have the noises I have with this car.
He jumped on the opportunity to fix alot of rattling coming from the dash around the windshield. He said that this was something he could fix, and he was quite excited about it. I believe he added some felt around the air bags and/or some rubber insert in the dash to stop the rattling. These noises were more quiet for a couple of days. Rattling noises then returned.
The morning I gave the car to him was in January 2011, and we had just had another snow storm with ice. The driving conditions were horrible, and when applying the ABS brakes, the metal to metal clanging noise was really bad. He again told me that it is normal.
Overall I found their follow - up misleading and very lame. It is best to stay away from Nissan. Clearly they are producing inferior product, and they do not stand behind their product, even when customers have paid top dollar for their model plus another $1450 for extended warranty programs.
I am going to send another registered letter to Customer Service in Toronto, and I will probably copy Nissan in Japan.
My dealership is lame, and I would recommend that potential buyers stay away from any Nissan product. Check the Edmunds.com forums for other Nissan models such as the Altima, Rogue etc... you will find engine sludge and CVT problems on those as well. I guess there are lemons in all models.
Looking at their latest products, the JUKE and the Leaf, -- I cannot feel inspired. They look exactly like their names imply one model is for jerks, and the other will be like a Leaf blowing in the wind. I am sure that it is just a plastic shell sitting on a rubber band transmission.
By the way what were your km when you had the sludge problem in your engine?
I began experiencing noises on my brand new Versa 1.8 L SL with CVT at 3289 km. Before that I had no noises. I took great care driving my brand new car. My Versa now has 7100 km on it, and I have the above noises with very poor mileage, and I also have all sorts of strange noises, some of which are grabbing the brake pedal whether or not I am applying the brakes.
The "Technical Service Engineer" was lame, he did not do anything for any of the above mechanical problems. I told him that Nissan would have to take this car back, and he said that they cannot take it back, --- and that it would cost me money to get out of this car.
I told him it was already costing me money, and that Nissan should refund me all of my payments since the past year.
How can I possibly be happy with Nissan? Why can they not fix their lemons, - OR TAKE THEM BACK!!!!! IF THEY CAN'T FIX THEM!!!!
Just to add icing on the cake, I take very good care of my car in the winter, and I place newspapers down to absorb moisture from snow etc... I guess some technicians sat in the back to hear the noises when they did their test drives, and my car was given back to me with dirty car mats in the back. They did not even put any paper down to protect my new car mats in the back.
Even Canadian Tire places paper down on the floor mats when you bring your car in for service.
Down with Nissan... I find their service quite disgusting....
#172 of 242 Re: another sucker? [samiam9698]
Apr 25, 2011 (11:12 am)
We were able to come up with enough receipts so it averaged out to an oil change every 4,000 miles. However, they noted two things:
1. because we drove the car a lot and it had high mileage on it (20,000 miles a year) they told us we were at fault because we should have changed it every 3,000 miles due to the high mileage we were putting on it.
2. we had the oil changed at numerous places...bad idea as I have come to find out. There is a good chance that these "cheap" oil change places use inferior oil and filters. We now take the car to Nissan to have the oil and filter changed.
I consider our situtation and the fact that they put in a new engine at their expense very fortunate. I would NEVER buy another Nissan product or recommend one.
#173 of 242 Nissa Versa 2010 Brake ABS issues
May 04, 2011 (9:41 am)
Bought it last year March of 2010, heard about a week or two after buying it the "clunk clunk clunk clunk noise after I get to about 15-20 miles. Called the dealer, they said to bring it in, I did. They said that its "normal" for the ABS to do this. Another issue is when the road is wet and I apply the brakes, the breaks lock up and feel like nuts and bolts are coming out of the transmission (feeling can be felt on the foot when breaking). I haven't took my car in for this, wanted to research this first, but I'm sure they will say "this is normal" like they have with everyone else. Next issue is that when backing up, my breaks "squeal" a high pitched noise. This started happening around 12000 miles on the car. I told the nissan dealer this and they said that there is a "fix" for this and provided me with a "recall" notice of this issue with this type of break pads on the rear. They also said something about the front pads might have some "corrision" on them and they will dust/wipe them off as well. I'm assuming the break pads were a recall? Don't know, but I'm getting them fixed tomorrow. Next issue and I don't know if this is an issue because I couldn't find it on the web, but when I take my keys out of the ignition, the windows will still roll up and down. After about 5 minutes, they will not. Is this normal?
May 26, 2011 (11:18 am)
I am so frustrated and I hope you can help me. I have a 2008 Nissan Versa (isn't the CVT version). I am the first owner and I have only 50,000 KMS on it. I went in to have my 50,000 Kms maint. done which included cleaning the brakes, oil change, filter change ect. ($769's later... ) I leave the dealership and my brake pedal is vibrating when I push on them. I bring it back the next day and they machined the brakes and remembered that there was a recall that needed to be done on my running lights. Fine, I am mad because for the $769 what the heck did they do to my car? I am freaking out. I leave and again my car isn't right. It is making this sound, best way I can describe it is it sounds like a diesel truck. That isn't right!! So, bring it back and three mechanics look at it and can't find anything wrong and say it supposed to sound that way. Ummm no it isn't and it didn't when I brought it in the first time. So, this Saturday I am bringing it in again. I am getting mad! I noticed also when I push the accelerator it hesitates. Grrr! Can anyone suggest what I should do?
#175 of 242 Re: 2008 Versa [oreokitty]
by PFFlyer@Edmunds HOST
May 26, 2011 (3:17 pm)
Step one... deep breath. Sometimes it seems when you have one issue with a car, other things catch your eye or ear and you wonder, "Is this bad too?" Not saying that your car isn't hesitating, but it is possible that you're just noticing something that's been there all along. I've done that myself
Now, back to your actual issues. Vibrating brake pedal DOES sound like warped rotors (NOBODY makes rotors like they used to and warping is fairly common) My 2007 Versa front rotors warped at about the same mileage. I put up with it until my daugther was going to buy the car from me and we replaced them. She's careful not to ride the brake downhill and she's over 90,000 miles now with no warping yet (but give it time). Also, rotors that have been machined to unwarp them will warp faster the next time since they are now thinner.
If your Versa sounds like a diesel truck, I have a thought on that as well. A flange in front of my muffler rusted out in 2009. That's WAY early and I'm pretty sure that the ethanol in our gas made things worse. Ever notice the amount of water that comes out of tailpipes now? Water is a by-product of ethanol combustion and you can bet that it's a good and corrosive water that's inside our exhaust systems. You may have a hole in the exhaust somewhere, at least that would be my guess. Unless you mean an engine noise rather than an exhaust noise... the Versa certainly isn't as quiet as my Altima under the hood, and at those times that I get "rabbit ears" I can sometime imagine things don't sound right too. My 2011 Versa sounds the same way my 2007 does. Having no reason at this point to distrust what your dealer mechanics are saying, the deep breath/fresh listen theory might ease your mind. Chasing noises that other people can't hear can be hard on everyone.
On the subject of those regular services from the dealer... I've ALWAYS done those, and yes, the 50,000 K (30,000 mile) interval IS a "big" one price-wise. But with the life we've gotten out of our cars, (over 2 million miles on 9 Nissan vehicles combined since 1979 from the same dealer/service dept with ZERO major issues) I always looked at it as a good thing. Well, a couple of years ago, my dealership changed owners, same shop folks. I had two services done where oil changes got done, but it seemed that not enough oil was put in. No damage to the cars, but it made me lose a little trust. I have a friend who runs a local garage and I do oil changes every 3,500 - 4,000 miles and they check all the belts, fluids, lights, etc that Nissan had been checking and the oil change runs me $35 plus any charges for things that might need to be done like burned out bulbs, etc. We put a lot of miles on our cars and those services come around fairly quickly. I was doing 7,500 mile service intervals, so the services went small ($60-80), medium ($175- $250), small, big ($350+) over and over. So while I'm now doing 5 or 6 oil changes in that same time frame, at $35 each, I'm spending roughly $210 for the same services that were running $700 - $800.
Like I said, I'm not saying the dealer service is a rip off. (My vehicle history can attest to that) but you can do the same thing for a lot less with no loss of confidence in your car.
Hope this helps you out a bit! I know it's always nice to have someone to bounce ideas off of!
#176 of 242 Part not made..
Jun 07, 2011 (7:34 pm)
My 2007 Versa broke down on the side of the road. Engine is blown. Nissan wanted $3600 to replace. 62,000 miles so the 60,000 mile warranty was void. Found a guy who could put the engine in and I purchased one. Problem now is that Nissan does not make the gasket that goes on the transmission to put it back together with no leaks. The heat of the engine warped the original one. So the Nissan dealer suggested that they could replace the transmission under the warranty because they don't make the part. Nissan USA now refuses to do anything because they did not put the engine in. Heck, nobody has put the engine in because it can't be put back in!!! When Nissan had us tow the car to the dealer, they have also determined that the radiator is bad which caused all of the problems. Now I have a 4 year old piece of junk!! Does anybody have any suggestion? Does anybody know if the Moss Magnusson Warranty act applies? How can they not make the parts for their own cars? Are there not any laws concerning that?
#177 of 242 Re: Part not made.. [gagal]
Jun 09, 2011 (6:09 pm)
I find this incredible to believe! What if Nissan replaced your engine? Are you saying they also wouldn't be able to get the part?
#178 of 242 Re: Part not made.. [windygal1]
Jun 10, 2011 (5:04 am)
Well, Nissan won't replace the engine unless we pay them $3500. What we needed was a torque converter seal which goes on the transmission so that the fluid does not leak out. Nissan does not make that seal. The only way to get the seal is to purchase another transmission! I really thought car manufacturers had to at least make the parts to repair their cars. I guess if you have a Versa and the seal goes out, then you can pay $1800 to have a new transmission put in instead of $50 for a seal!
#179 of 242 2009 Versa Dash Codes
Jul 05, 2011 (11:37 am)
My Versa died on the freeway. The PS light came on on the dash. I ran the self diagnosis program and was given the code P0132 (oxygen sensor). The PS code refers to the power steering system. Questions:
1. Does the oxygen sensor have any relation to the power sterring system?
2. Will a failed oxygen sensor cause the car not to start?
#180 of 242 Re: Part not made.. [gagal]
Jul 05, 2011 (12:18 pm)
Let me start by saying that I'm not a mechanic. But I did sell power equipment in a previous job. If the seal is not made by Nissan, you can take it to a ball bearing retailer such as a Timken Store or a Dixie Bearings. They can measure the old seal and probably get your one that will fit and work.