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Cadillac SRX Problem with stability system

256 messages,  Last post on May 23, 2013 at 10:03 AM

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What is this discussion about? Cadillac SRX, SUV

Messages Page 11 of 27

#93 of 256 Re: 2004 Cadillac SRX [elam] by gmcustsvc

Jul 30, 2010 (11:03 am)

Replying to: elam (Jul 29, 2010 8:59 pm)
Hello Elam,
I apologize that you are having a concern with your vehicle. Have you ever taken the vehicle to a different dealership to get a second opinion? How long has the concern been present? How many times have you had the vehicle at the dealership for the same concern? Can you please email me your VIN and current mileage? You can get my email by clicking on gmcustsvc. Thank you,
Mariah GM Customer Service

#94 of 256 stability system - It's a Nightmare!!- Possible Solution by rrider

Aug 08, 2010 (8:17 am)

Well I have just returned from vacation ( trip to Muskegon Michigan- Lake Michigan is Beautiful) and succesfully completed a 1600 mile trip.
The stability system decided to become self aware I think and began to act up about half way to destination. Every 10-15 seconds it would come on, the car would pull to the left or to the right, brakes would rumble and the entire vehicle seemed to slow down. It made me sick and the gas mileage certainly suffered.
 
While sitting in a coffee shop in Muskegon I decided to read the owners manual, which I might add, I should have done long ago and would crecommend that all certified Cadillac mechanics should be required to read and low and behold what did I find?
 
A partial solution to the problem. It made my wife very happy and as a result we drobe home the 800 miles without a single occurance. MPH average was about 68-70.
 
Here it is........If you push the T/C button next to the shifter and hold for 5 seconds the stability system will be TURNED OFF!!! The fact that it is in the manual leads me to believe that this may have been a fail safe to problems the engineers experienced in its design...who knows but the peace of mind was well worth the time reading.
 
Remember the stability system and t/c is in place for poor weather conditions and hazardous road situations. In good weather there is absoultely no need for it. This is my opinion and am preparing to sell this vehicle ASAP.
 
Oh...just wanted to update regarding the right front hub. When it was pulled off we found that the hub was fine but that the inner tie rod was bad...and it was. Purchased to part for 45.00 and replaced it. Nice and tight. Dont let the mechanics tell you that the entire power steering rach needs to be replaced...it does'nt.
 
ok will keep you all posted as we continue to assess the issues.

#95 of 256 Re: stability system - It's a Nightmare!!- Possible Solution [rrider] by redrocker15

Aug 19, 2010 (3:39 pm)

Replying to: rrider (Aug 08, 2010 8:17 am)
rrider - best advice I've seen! I have an '04 AWD V6 and have struggled with this stability system nonsense for some time. Knowing that it costs more than $100 to have the dealer change the front turn-signal/running light bulb, and seeing horror stories here re: the stability system, I really hate the thought of shelling out several thousand dollars for them to repair an apparently flawed system.
 
BTW, I changed the bulb in my wife's Jaguar XJ (rear tail-light), spent less than 5 bucks for two bulbs, and about 5-10 minutes taking my time. What a treat! Is it any wonder you see SO MANY GM cars and trucks on the road with one of their turn signal bulbs out? (This has become a game for us - seeing these so called 'padiddles' and recognizing that the lion's share - WELL over 90% - are GM vehicles.) Apparently a very crummy design of either the bulb and/or socket, coupled with ridiculous gyrations needed to get access to the bulb for changing. And Jaguars are supposed to be noted as having the glitchy English electrical system? Not in my recent experience!
 
But I digress! Thanks again for the suggestion on how to turn the stability system OFF. Just pressing the TC button to toggle between on/off doesn't fully satisfy - pressing and holding for 5-10 seconds has become part of my start up ritual these days! (STILL no recall on this? Is it going to take a Toyota-like series of injuries & deaths to force GM's hand? Step UP!)

#96 of 256 SRX Stability System Solution B-Turn Signal Bulb by windford

Aug 19, 2010 (4:15 pm)

I just inherited my V8 all wheel drive 2004 Cadillac SRX back from the ex-wife, she purchased of all things a 2010 VW Jetta that’s like going from the frying pan to the fire.
 
Anyways I replaced the A/C compressor, condenser, radiator, updated the Trans cooling lines to the ones that bypass the transmission thermostat, new tires and detailed the car to like new condition. I bypassed the stability control system by pulling the fuse on the ABS system, it eliminates the stability control problem, but you lose use of the cruise control.
 
By the way I’m a dealer own my own repair shop had my techs do the work at a fraction of what it would have cost at a Cadillac store. I’m going to replace the fuse try the T/C control button trick and report back.
 
If you’re having turn signal bulb burn outs check the sockets, I kept changing my left turn signal bulb monthly until one day I checked the socket and found a burn mark on one of the conductors inside the socket. I replaced the socket 6 months ago and have had no burn bulbs since.
 
I sent a compliant to the feds about the stability problem NHTSA, never heard a word back.

#97 of 256 No change with our 2004 caddy by dontbuycaddys

Aug 20, 2010 (2:12 pm)

Still having the same problems with the caddy and it has been a few weeks since I came on here to read the new posts. I was sent a brief email from Mariah with GM Customer Service but got no results. How many people have to come forward with the same problem before someone steps in and makes them take responsibility for our problem?? I sent a complaint to the NHTSA and have heard absolutely nothing either. I am not giving up, there are way too many people experiencing the same problems!!

#98 of 256 Re: No change with our 2004 caddy [dontbuycaddys] by nepcar

Aug 21, 2010 (2:51 pm)

Replying to: dontbuycaddys (Aug 20, 2010 2:12 pm)
I also received an email from Mariah and I responded and a Customer Service person from GM called and arranged for the replacement of my steering wheel sensor. I paid $100 while GM paid about $250. The problem has not returned since. It has been almost a month. Funny thing though I asked the same service center to replace the same part in 2008 and I paid $250. They said they replaced it then but during that time the problem did not get fixed.

#100 of 256 Hey What About Me!!!- Stability Control System will Kill me. by rrider

Aug 21, 2010 (8:40 pm)

by rrider Aug 21, 2010 (5:10 pm)
  
Why won't Mariah call me? Having documented my problems with the stability control system I would have thought that I would have been a priority as well.
The good news...If something does happen I have it well documented in this forumn and GM will pay a lot more for an accident or injury.
To recap....new tires all around, new front hub, new front inner tie rod, new brakes all around.
My Cadillac dealership said they replaced the ECM but I seriously doubt they even took the time to look at it considering the engine light is STILL on and they reported NO CODES.
Cadillac and GM continues to dissappoint.
 
If anyone has information regarding filing an official complaint please advise..I will be more than happy to go on the record and provide any and all documentation regarding the problems I have had with the 2004 Cadilac SRX All Wheel Drive.
 
rob

#101 of 256 2006 SRX - Service Stability System, ABS, Traction Control by bobwek

Sep 01, 2010 (6:01 am)

Hello, I have a 2006 SRX 6 cyl, AWD and have intermittantly been receiving the Service Stability System but this time I received the whole problem with the ABS and T/C Lights and information messages also.
I saw rrider post that "just today took the srx in to address the the stability system issue....there have been a number of recalls and apparently some coverage is available via the waaranty till 2013!"
 
1) Is there a place I can go to find out about these recall items?
2) This is the first I have seen in this post of a 2006 having the problem. Is there any one else? I can just hear the dealer saying well this is only a problem on the 2004's and no warranty for 2006 - yet.
3) It seems the steering sensor is the fix most of the time, true? Was this the piece under recall?
 
Thanks in advance...

#102 of 256 Re: 2006 SRX - Service Stability System, ABS, Traction Control [bobwek] by gmcustsvc

Sep 01, 2010 (9:27 am)

Replying to: bobwek (Sep 01, 2010 6:01 am)
Hello Bobwek,
I can check to see if there are any recalls on your vehicle for you. I will just need you to email me your VIN. You can get my email by clicking on gmcustsvc. Thank you,
Mariah GM Customer Service

Messages Page 11 of 27

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