Last post on Sep 23, 2013 at 6:46 AM
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Cadillac SRX, SUV
#241 of 261 2010 SRX "Engine Power is Reduced"
Jan 17, 2013 (7:53 am)
In 2010 I bought a brand new 2010 Cadillac SRX. THis is not the first Cadillac I have owned but it is the first one I have owned that has had so many problems. The first problem was that the clock would not stay changed when we went to daylight savings, after bring it in to the dealer and having a software upgrade it worked until we changed time again and I had to once again take it into the dealer, after going through this several times they finally replaced my radio but I ended up losing two years of data that was stored on my hard drive. Next the car would not start, so I had to get it towed and was told that the battery was bad, they replaced it and fixed the problem. But the inconvenience, lost time and pure embarrassment cannot be undone. Now recently I am driving along and then get a stability light, an engine light, and the vehicle flashes "Engine Power is Reduced" the car literally slowed down, no amount of pushing the gas will make it go any faster, it just got slower and slower until I had coast to the side of the road and call Onstar. I was in the middle of nowhere Mississippi late at night. The car sounds like it is about to explode it's running so badly. It scared me to death! Since that first event I have taken the car in to the dealer on two occasions but it's intermittent so it didn't show up, yesterday I picked it up and they told me they had replaced a throttle motor and it "SHOULD" fix the problem but only time will tell! I need confidence in my car! I have a three year old and a seven year old that I transport daily. What if this happens on the freeway or in traffic. I don't know what to do...please advise.
#242 of 261 Re: 2010 SRX "Engine Power is Reduced" [cadlacldy]
Jan 17, 2013 (10:30 am)
We're sorry to hear about the frightening experience you had in your SRX out in Mississippi. If you would like for us to document this, or if you want to just keep in touch with us on this, we can be reached via email at socialmediagm.com (include your name, contact information, the last 8 of your VIN, and a summary of the situation).
Sarah, GM Customer Service
#244 of 261 Engine Power is Reduced (Vin Info)
Jan 29, 2013 (1:52 pm)
Last 8 of VIN AS636848.
Jan 29, 2013 (1:53 pm)
Please don't post your name, contact info or phone number in our public forums. Thanks.
#246 of 261 I'm also getting a service stabilty reading
Feb 19, 2013 (1:34 pm)
I just had my wife tell me she was on the highway driving 60 miles an hour and the brakes came on and the car diverted to the side. She said that this experience really scared her and she didn't feel safe . She told me that the service stabilty message came on the display. The next day i took her car for a test drive and noticed the service stabilty message coming on. I then went on the internet to get an idea about what this problem could be and i was shocked to notice all the complaints coming from different individuals about the same problem. My srx was bought new in 2004 it only has 59000 miles it is basically used by my wife to commute to the train station and to drive the kids around town. I used to be a sevice tech for a major service store, before i even approached a customers house , i already knew what the problem was because of the hidden service flash on the computer. This seems to be a common problem that GM knows about and they are keeping quiet. I think this problem should be either a recall or a message sent out to owners because the consequences of this problem can cause serious harm or eventually death to a cadillac owner. I dont think GM wants to lose a cadillac owner to mercedes or Lexus. That's just what i think
#247 of 261 2011 Cadillac SRX Stability Control Issue
Feb 26, 2013 (10:03 pm)
2/26/2013: Today my 2011 SRX ( 27k miles) reduced its speed from 65 to 11 miles per hour (max) after experiencing a fault message of Stability Control Failure. The engine light was on and a message stating that the engine power was being reduced. Highway traffic was whipping by at 75 miles per hour, fortunately the roadway had a shoulder lane. The car was dropped off at the nearest dealer for repair. From reading similar blogs/forums, It sounds like the sevice dept will not find anything to fix. Nervous about using this car for any trips, unless they pinpoint and fix the problem.
#248 of 261 Re: 2011 Cadillac SRX Stability Control Issue [dryoungii]
Feb 27, 2013 (6:19 am)
Keep us posted on what you hear from your dealership, dryoungii. If we can be of any further assistance, don't hesitate to contact us via email at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
#249 of 261 Re: 2011 Cadillac SRX Stability Control Issue [gmcustsvc]
Mar 01, 2013 (10:31 pm)
Re: msg # 248, posted by dryoungII on Feb 27th, 2013.
dianostic of the message center "Stability Control Warning", causing the engine power to be reduced", on my 2011 Cadillac SRX, was caused by the accelerator position sensor. in addition, the "passenger airbag off" was illuminated and the check engine light on. Vehicle was returned to owner on March 2nd. Repairs were made under the factory waranty.
#250 of 261 Re: 2011 Cadillac SRX Stability Control Issue [dryoungii]
Mar 04, 2013 (7:34 am)
Great news, dryoungii. Thank you for the update, and we wish you many smooth miles ahead.
Sarah, GM Customer Service