Last post on Sep 23, 2013 at 6:46 AM
You are in the Cadillac SRX
What is this discussion about?
Cadillac SRX, SUV
#196 of 261 Re: 2010 SRX Stabilitrak Issue [gm_bigot]
Apr 08, 2012 (11:57 am)
If you look at my and other past posts, you will see that this is GM's typical response to get you to stop posting. A refresher: GM will ask you to contact them, and when you do they will put you through the paces, ultimately letting you know they cannot assist, but will offer you a discount on a "new" car.
Actually, I literally had a GM Cadillac rep call me just to tell me they would not cover the system stability tracker.
While I wish no one any harm, it will happen. And when it does, I hope the lawyers all look at these postings to see that GM has known about this tracker problem for a long time!!!
#197 of 261 Problem on Stability System on 04
Apr 19, 2012 (11:09 am)
Have owned the 04 SRX since it had 20K miles, it now has 81K miles. For the last year the "Service Stability System" message or "Stability System Engaged" message appears. the problem started out to be about once a month and has progressively gotten worse. Had it in the GM shop, had the usual steering wheel sensor error code. The dealer did some more checking to the point of where the dealer installed a data recorder. The recorder showed the problem was the "EBCM" (electronic brake control module) and a reprogram of the system had to be done. The dealer installed the new EBCM ($1150.00) and said it was fixed. A mile out of the shop, the stability system engaged. The car is doing the exact same thing as before. The data recorder was re-installed and has collected the data. we are currently awaiting the results of this round . The dealer has said the tires, breaks, rotors, and all parts that have been mentioned in other posts are good. So far when the anti-lock brakes engae, it has not caused a wreck. I have noticed, the system engages primarily when doing 40 - 60 mph. I will post more when I have additional info.
#198 of 261 04 Stability System Issues
Apr 19, 2012 (11:15 am)
For everyone monitoring the site and other posts. I have found turning off the traction control does not work. Everything still happens.
#199 of 261 Here is what is next
Apr 19, 2012 (8:38 pm)
Hoopdaddy1- the next problem you are likey to have will be the failure oif the transfer case. the dealer will tell you it has nothing to do with the stability system issues, but they will quickly have a remedy for you. I believe the fee they wanted was just uinder $2000 and no warranty. I had the transfer case replaced with a Jasper rebuilt on and it has an warranty that is transferrable. Not to mention that the jasper replacement was a few hundred dollars less, which included the warranty.
again- If GM Customer Service has not yet contacted you, they will. They will try to get your attention so you no longer post. they will also run you through the mill, and ultimatley tell you its not covered, but they will be generous to offer you a $1500 credit on a new one. hah!!
Oh- for any of you out there that had a catalytic converter failure- GM will tell you there is no recall, leaving you to believe that this huge expense will be all yours. I kept pushing and finally the GM rep admitted there was a "service Bulletin" which they will cover the Catalytic Converter for 200,000 miles. They replaced one eventhough both were failing. Within 50 miles of leaving the dealer with only one catalytic converter (brilliant GM) relaced, the other completely failed again, leaving my wife anc child stranded on the hwy again. reluctantly, they agreed to replace the second failed catalytic converter.
And they wonder why I (or anyone) has swore never to buy another GM product again.... And the lies by GM go on....
#200 of 261 Re: 2011 Cadillac SRX Stability Control problems [meme72]
Apr 19, 2012 (8:48 pm)
I am interested to hear more, including your interest to pursue this, as I have contacted an attorney that does class action suits and has expressed an interest in this. You are correct, all of Gm's B$#% S%$ that they have never heard of this. That is the same BS that the dealer gave me for this and the transfer case failure.
I will not let my wife drive the car for fear of an accident. GM could care less what happens to people driving this car, as GM Cust Serv (Sarah) moniters this sight and knows all too well of the many incidents, but chooses to attached each customer in an attempt to shut them up.
Please e-mail me at gelamstepresources.com
Apr 20, 2012 (5:39 am)
I am the author of message no. 190,191 and 193. Here I am , still running with the 04 SRX. In defense of the SRX, the radio and AC still work. Car still looks good but you can't get far on looks alone. I expect that one day soon, the car will be in a museum with a sign defining the difference between looks and function. Of course, the car got to the museum via a wrecker.
#202 of 261 2004 SRX Stability Program Failure
Apr 22, 2012 (11:52 pm)
I too own a 2004 Cadillac SRX V8. Purchased this car with only 29,000 miles on it last year and within the last two months the Stability Control System has started to engage at speeds between 40 and 60 miles per hour with 70 degree weather and completely clear and dry roads. It always jerks the car to the left and there is a howling noise temporarily in the left rear wheel well. If it happens while braking you are just about screwed as the car will not stop. Turning off the traction control system does not stop this from happening. Just wanted to add my two cents worth as so many people including myself are pursing legal action.
Just when I thought things couldn't get worse I now have the Feared Catalytic converter failure happening. The check engine light came on and I was told it needed a tune-up with only 35,000 miles on it! Really!? It showed a multiple random misfire, hesitates and lost power. On the way home from the dealer it got worse and while idling in my driveway I say chunks of the catalytic converter get spit out of the shiny chrome exhaust tips!!!
What did I get myself into with this car?
#203 of 261 04 SRX Stability System Issues
Apr 24, 2012 (1:07 pm)
I am the author of posts 197 & 198. The car is now on the 3rd time for the installation of the data recorder. The service manager is telling me there are 3 lists of items they can collect data about the stability/braking system. Supposedly this will be the last time for this. Service manager is confident they will be able to fix the problem. Sad to say, based on past experience, I DOUBT IT. Looking forward to hearing what they have to offer for a fix.
May 04, 2012 (4:28 am)
I also own a 2004 cadillacsrx. I can identify with some of the concerns expressed by many. Yesterday while on a 40 mile trip my stbility system engage message came on screen, the car jerked to the right. I did not hit a bump or the road conditions were fine. It did this approx. 6 times. It seems like it came from nowhere. Also at that time my drivers door unlocked. which we all know it locks upon driving. I pushed the ock button it locked then it unlocked again, at the same time i had cd on. It shut off and the radio popped on. I was terrified. I was drivig at approx. 72 mph. This message has comeon before would jerk car then it would be fine. Now looking at this I don't see the benefit of keeping this car. Unlike others this is my only vehicle with 3 daughters who has programs to get to as well as myself. So i have no choice but to sell. Which is a very difficult choice to make. And to make it bad i did buy it used from a cadillac dealership as being certified. Everytime i take it in they say nothings wrong with it. It doesn't take a rocket scientist to know something is wrong. I get many compliments and your soo lucky. I just say thank you and keep it moving. I don't have that much time in a day to explain.
#205 of 261 Re: 2010 SRX Stabilitrak Issue [gm_bigot]
May 05, 2012 (6:51 pm)
I'm on my 5th or 6th trip to the dealership for the same thing. I am now being told that GM has asked the dealership to check the headers for carbon build-up and it's not the computer. My family has a history with GM and currently have 5 GM products within the family and NONE of them have this issue! Definitely frustrating!
Frustrated in Cali!