Last post on Mar 25, 2013 at 11:39 AM
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Cadillac SRX, SUV
#188 of 255 Re: 2011 Cadillac SRX Stability Control problems [meme72]
Dec 30, 2011 (11:28 am)
Just left the dealership as my wife was at a red light and her 2010 SRX started stalling as if it wanted to shut down. She got the same lights as everyone else and the same message. I explained to the service guy who told me that "nothing was wrong with the car", their had to be something wrong as this is a new car and my wife is not looney. He stated they put it on the diagnostic machine and there were no problems at all. On top of that, he stated that they had never heard of this from anyone else. Funny thing is, when my wife was dropping off her car. There was another woman pulling in that said the exact same thing had just happened to her and she was in a 2011. It appears to me that GM is reluctant to do a mass recall in an attempt to avoid the negative publicity. My hang-up is that they are going to wait until someone loses their life before they take action. Didn't Toyota just have a similar issue about 2 years ago??
#189 of 255 Re: 2010 Cadillac SRX Stability Control problems [gmcustsvcsarah]
Dec 30, 2011 (11:34 am)
Is GM going to do something about this????? These are just isolated issues with older models. I'm seeing this from 2004-2011. I just left the dealership this morning and could get no answers. The exact same thing that has happened to the other, occurred with my wife 2 days ago. Luckily, she was at a red light and already stopped. We live in Miami Florida and the traffic is horrific here so for that vehicle to fail her at any time could be tragic. How long is GM going to ignore this issue?????
#190 of 255 2004 SRX HISTORY
Mar 23, 2012 (12:34 pm)
BOUGHT SRX NEW IN 2004. MY PROBLEMS WILL NOT NECESSARY BE IN PROPER SEQUENCE-------. REPLACED FRONT WHEEL BEARING (LEFT AT 85K MILES)($602.41)., REPLACED RIGHT FRONT WHEEL BEARING AT 81K MILES($581.15). REPLACED REAR DIFFERENTIAL FRONT BUSHING $855.16)AT 80K MILES, REPLACED BAD BATTERY UNDER WARRANTY, REPLACED TAIL GATE SEAL TO DRY UP REAR OF CAR ($150.00)(SELF INSTALLED) , REPLACED MONITORING SYSTEM(WARRANTY), REPLACED BOTH CATALYTIC CONVERTERS ( WARRANTY) REPAIRED TORQUE CONVERTER ( WARRANTY), REPLACED TOTAL OF 4 SIGNAL BULBS, BOTH REAR DOOR WINDOWS FELL INTO DOOR AT DIFFERENT TIMES, REPLACED PASSENGER SEAT LEVER TWICE AT $66.00 EA.
CURRENT PROBLEM IS STABELIZER CONTROL MESSAGE WHICH IS NOT FALSE, CAR ACTS LIKE I HAVE RUN OVER THE RUMBLE STRIPS FOR A FEW SECONDS, VERY SCARY AND DANGEROUS. WILL NOT LET FAMILY DRIVE VEHICLE.
CAR RUNNING AS NORMAL BEFORE FILLING GAS TANK,AS REQUIRED I SHUT DOWN WHILE FILLING AND IT WILL NOT RE START FOR SEVERAL MINUTES. AFTER FINALLY GETTING IT STARTED, IT RUNS FINE UNTIL NEXT FILL UP. HAPPENED EIGHT TIMES STRAIGHT. CAN NOT SHUT CAR OFF DURING REFILLS OR WILL NOT START.
NOW, LEFT CAR AT DEALERS ONLY TO HEAR THAT THEY COULD NOT FIND ANYTHING WRONG. AFTER READING DANGERS OF DRIVING THE CAR, I REFUSED TO TAKE CAR OFF THE LOT, NOT UNDER WARRANTY, BUT THOUGHT THIS WAS THE CORRECT MOVE AT THE TIME. AFTER THREE OR FOUR DAYS, I CALLED THE DEALER TECH, AND AFTER ASKING WHAT WAS HAPPENING, HE TOLD ME TO BRING MY CAR IN AND THEY WOULD LOOK AT IT. THEY WERE SUPPOSE TO BE DRIVING THE CAR FOR THIS ANALYSIS. I FINALLY TOOK CAR BACK AFTER BEING TOLD THAT THERE WAS NOTHING WRONG WITH IT.
#191 of 255 REFERENCE # 190
Mar 23, 2012 (12:48 pm)
CAR ( SRX) SITS AWAITING A DECISION AS TO WHAT TO DO, CAN'T TRADE NOW, THOUGHT I WAS BUYING THE BEST FOR WIFE TO HAVE IF SOMETHING HAPPENED TO ME. THIS IS CADILLAC NO. FIVE, WHERE TO GO , GUESS IT'S TO THE KIA DEALER . SPENT SO MUCH ON THE CADILLAC THAT KIA IS ALL I CAN AFFORD. THANKS A LOT GM, MY FAMILY (21 TOTAL) ARE WAITING FOR ME TO PASS SO THAT THEY CAN JUNK THE CAR THAT I HAVE SPENT HOURS AND HOURS CLEANING, POLISHING AND BABYING . IT LOOKS FINE,LOTS OF COMPLIMENTS, BUT THE ONLOOKER IS DISCOURAGED FROM THE GM BRAND BY ME AND MY OFFSPRING.
THANKS FOR LISTENING
#192 of 255 05 XRS total loss of control w/ serious accident
Mar 31, 2012 (4:27 pm)
I was on the Belt Parkway yesterday on the edge of Queens where the Cross Island and belt split, heading east into the tunnel overpass. A few miles back I became aware the car was strongly over compensating in the turns . I even checked tire pressure in all 4 tires, w/ reads of 36,35,35,32. I have all new expensive tires with less than 5,000 mi. I knew the reads were a bit high cause I filled on a cold day when it alerted me low pressure. I was going to pull over at first chance to let some air out ,, no time now Im coming up on the turn where the overpass tunnel is, going east, baring to the rite, Im in the rite lane of the left split, I slowed down to around 45, I was prepared , I entered the turn both hands on the wheel, its was a little rutty there and a little pot hole. NY roads rite !!The car lunged into the turn, almost hitting the rite hand wall, I was barely able to keep the car off the wall on the rite with a slight correction SLIGHT, , . But the next move was to violently swerve to the left as it over compensated for my correction immediately coming back and into a full broadside to the left, clipping the car coming by on the left, with my front L corner and taking out her rear bumper, somewhat righting my car but slamming me into the East West divider wall, taking out the entire rite side and breaking the rear left axle. With all the High priced high end suspension, steering, TCS, Anti Lock Breaking this car should in no way ever reacted this way. Its designed to prevent this exact scenario ! EVERYTHING FAILED !, No Warning, No lights just BAM Totaly out of control, Slam Bam Boom!! Are you kidding Me! I mean WTF. I asked the road crew they said they've heard of XRS problems before and they believe I can request from our INS agent a investigation which would involve engineers coming to inspect, Id like some input here I know and trust Edmonds and have read some of the other post, I guess this is not unheard of ?? Any thoughts? Please speak up,, Gary
#193 of 255 REFERENCE MESAGE NO. 190/191
Apr 03, 2012 (8:22 pm)
link">I AM THE AUTHOR OF MSG. # 190 & 191. IT IS ALMOST TIME TO TAKE OUR ANNUAL 1,500 TRIP FROM FLORIDA TO NEW YORK. I OWN AN AUTOMOBILE THAT I DARE NOT TAKE AROUND THE BLOCK LET ALONE ON A 1,500 MILE TRIP. I AM NOW FORCED TO FIND STORAGE FOR THE SRX AND TAKE AN ALTERNATE MEANS OF TRAVEL TO NEW YORK. THIS IS AN EXPENSE THAT I BLAME COMPLETELY ON THE LACK OF SUPPORT FROM GM AND THEIR LACK OF INTEREST IN THE WELL BEING OF THEIR CUSTOMERS. AM I TO DUMP THIS GEORGOUS LOOKING CAR ONTO AN UNSUPCTING INDIVIDUAL OR ONTO A DEALER WHO WILL IN TURN DUMP IT ON A CUSTOMER WITH NO THOUGHTS OR KINOWLEDGE OF THE PROBLEMS WITH THE CAR.
I AM NOT BUILT THIS WAY, I CAN NOT KNOWLINGLY PASS THIS CAR ONTO ANOTHER DRIVER WHO MAY GO OUT AND KILL HIMSELF AND /OR OTHERS. THIS IS ANOTHER EXAMPLE OF THE GOOD GUY COMING IN LAST. HAS ANYBODY GOT A SOLUTION FOR MY SAD TALE?????I HAVE LESS THAN ONE MONTH TO " GET ER DONE" OR JUNK IT. AGAIN, REFERENCE MESSAGE NO. 190&191.
#194 of 255 2010 SRX Stabilitrak Issue
Apr 06, 2012 (5:06 pm)
My wife was driving home from work this afternoon when her 2010 SRX with 24K miles briefly shuddered and then displayed a "Service Stabilitrak" message. Back to the dealer we go. Has anyone figured out exactly what the issue is regarding these malfunctions?
#195 of 255 Re: 2010 SRX Stabilitrak Issue [gm_bigot]
Apr 07, 2012 (6:13 am)
Thank you for taking the time to post. Can you please email me directly with your VIN and current mileage? Have you been to the dealer for this before? I look forward to hearing from you. Have a great weekend!
GM Customer Service
#196 of 255 Re: 2010 SRX Stabilitrak Issue [gm_bigot]
Apr 08, 2012 (12:57 pm)
If you look at my and other past posts, you will see that this is GM's typical response to get you to stop posting. A refresher: GM will ask you to contact them, and when you do they will put you through the paces, ultimately letting you know they cannot assist, but will offer you a discount on a "new" car.
Actually, I literally had a GM Cadillac rep call me just to tell me they would not cover the system stability tracker.
While I wish no one any harm, it will happen. And when it does, I hope the lawyers all look at these postings to see that GM has known about this tracker problem for a long time!!!
#197 of 255 Problem on Stability System on 04
Apr 19, 2012 (12:09 pm)
Have owned the 04 SRX since it had 20K miles, it now has 81K miles. For the last year the "Service Stability System" message or "Stability System Engaged" message appears. the problem started out to be about once a month and has progressively gotten worse. Had it in the GM shop, had the usual steering wheel sensor error code. The dealer did some more checking to the point of where the dealer installed a data recorder. The recorder showed the problem was the "EBCM" (electronic brake control module) and a reprogram of the system had to be done. The dealer installed the new EBCM ($1150.00) and said it was fixed. A mile out of the shop, the stability system engaged. The car is doing the exact same thing as before. The data recorder was re-installed and has collected the data. we are currently awaiting the results of this round . The dealer has said the tires, breaks, rotors, and all parts that have been mentioned in other posts are good. So far when the anti-lock brakes engae, it has not caused a wreck. I have noticed, the system engages primarily when doing 40 - 60 mph. I will post more when I have additional info.