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Cadillac SRX, SUV
#183 of 261 Re: 2011 Cadillac SRX Stability Control problems [rabnc]
Dec 01, 2011 (11:31 am)
I was in an accident due to 'service my stability system'! The light came on and for few seconds I couldn't control the vehicle and hit a snow bank! THE CODE SOMEHOW VANISHED OFF MY CAR AT THE DEALERSHIP!!! Thankfully, I hit on star and had them run a diagnostics at the time of the incident. So I thought when the code had vanished into thin air that there wouldn't be a problem considering on star had it documented. I CALLED GM AND TOLD THEM THIS AND I WAS TOLD (HOLD ON TO YOUR SEAT FOR THIS ONE) THAT THEY NEVER HEARD OF THIS HAPPENING AND THAT ON STAR IS NOT A RELIABLE SOURCE OF INFORMATION!!!!! They put in in all of their vehicle but it is not reliable!?? I am willing to hire a lawyer! Anyone that has a 2011 SRX with any stability control problems is more than welcome to join me at no cost to you! PLEASE CONTACT ME AT meg6_1hotmail.com IF ANYONE IS INTERESTED! IN THE SUBJECT LINE PLEASE WRITE SRX PROBLEMS! Lets stop getting pushed around by a big company that we have all paid good money for their product!
#184 of 261 Re: 2011 Cadillac SRX Stability Control problems [meme72]
Dec 01, 2011 (12:35 pm)
I'm glad that you're okay after the accident. When you contacted GM, was it Customer Assistance? Did you have an SR# issued to you?
Please contact us with more information on this situation, and if you could, also include your name and contact information/last 8 of the VIN.
GM Customer Service
#185 of 261 Re: 2011 Cadillac SRX Stability Control problems [gmcustsvcsarah]
Dec 07, 2011 (11:08 am)
I just had the message when I pass through a thin icy area close to my home. After I stopped at my drive way, picked up stuff, then turn the engine back on, the message disappeared.
Is this message going to pop up again if I pass through another icy area, I am afraid I could not re-produce the message for dealership as ice melt quickly in today's temprature. But I don't want to wait for another snow and get bigger trouble.
Also, if I lose control and have to turn off T/C and stability control entirely, how long can I drive safely in this setting? I would rather not use it when it is not reliable. BTW, I have 2004 SRX V6.
#186 of 261 Re: 2010 Cadillac SRX Stability Control problems [meme72]
Dec 07, 2011 (3:14 pm)
I have a 2010 SRX Cadillac and just had a scary experience on this past Sunday driving on rte 495 near Billerica Massachusetts. Driving 65mph, all of a sudden my car felt like it was nose diving and instantly lowered to around 40mph. So abrupt my daughter awoke from a nap. Sluggish, was getting no power and I had to head to the breakdown lane immediately. Lights displayed on dash were the parking brake light, stability light, wording on the center display with a wrench and the engine light on the right. Lucky I was not hit from behind. I turned car off. Re started, lights remained, I manually hit the parking brake button and the stability button and the lights went out. The engine light stayed on until I arrived home. When I re started in the morning all lights were off. It is sitting in the dealers right now getting looked at. Scary and I hope they find what is wrong with this!
#187 of 261 Re: 2010 Cadillac SRX Stability Control problems [truck171]
Dec 08, 2011 (5:53 am)
I am thankful that everybody is still safe, and am interested to hear how the diagnosis at the dealership goes. Please post an update when you know more, and if you would like further assistance, send us an email with more information (including your name/username, the last 8 digits of your VIN, and involved dealership).
GM Customer Service
#188 of 261 Re: 2011 Cadillac SRX Stability Control problems [meme72]
Dec 30, 2011 (10:28 am)
Just left the dealership as my wife was at a red light and her 2010 SRX started stalling as if it wanted to shut down. She got the same lights as everyone else and the same message. I explained to the service guy who told me that "nothing was wrong with the car", their had to be something wrong as this is a new car and my wife is not looney. He stated they put it on the diagnostic machine and there were no problems at all. On top of that, he stated that they had never heard of this from anyone else. Funny thing is, when my wife was dropping off her car. There was another woman pulling in that said the exact same thing had just happened to her and she was in a 2011. It appears to me that GM is reluctant to do a mass recall in an attempt to avoid the negative publicity. My hang-up is that they are going to wait until someone loses their life before they take action. Didn't Toyota just have a similar issue about 2 years ago??
#189 of 261 Re: 2010 Cadillac SRX Stability Control problems [gmcustsvcsarah]
Dec 30, 2011 (10:34 am)
Is GM going to do something about this????? These are just isolated issues with older models. I'm seeing this from 2004-2011. I just left the dealership this morning and could get no answers. The exact same thing that has happened to the other, occurred with my wife 2 days ago. Luckily, she was at a red light and already stopped. We live in Miami Florida and the traffic is horrific here so for that vehicle to fail her at any time could be tragic. How long is GM going to ignore this issue?????
#190 of 261 2004 SRX HISTORY
Mar 23, 2012 (11:34 am)
BOUGHT SRX NEW IN 2004. MY PROBLEMS WILL NOT NECESSARY BE IN PROPER SEQUENCE-------. REPLACED FRONT WHEEL BEARING (LEFT AT 85K MILES)($602.41)., REPLACED RIGHT FRONT WHEEL BEARING AT 81K MILES($581.15). REPLACED REAR DIFFERENTIAL FRONT BUSHING $855.16)AT 80K MILES, REPLACED BAD BATTERY UNDER WARRANTY, REPLACED TAIL GATE SEAL TO DRY UP REAR OF CAR ($150.00)(SELF INSTALLED) , REPLACED MONITORING SYSTEM(WARRANTY), REPLACED BOTH CATALYTIC CONVERTERS ( WARRANTY) REPAIRED TORQUE CONVERTER ( WARRANTY), REPLACED TOTAL OF 4 SIGNAL BULBS, BOTH REAR DOOR WINDOWS FELL INTO DOOR AT DIFFERENT TIMES, REPLACED PASSENGER SEAT LEVER TWICE AT $66.00 EA.
CURRENT PROBLEM IS STABELIZER CONTROL MESSAGE WHICH IS NOT FALSE, CAR ACTS LIKE I HAVE RUN OVER THE RUMBLE STRIPS FOR A FEW SECONDS, VERY SCARY AND DANGEROUS. WILL NOT LET FAMILY DRIVE VEHICLE.
CAR RUNNING AS NORMAL BEFORE FILLING GAS TANK,AS REQUIRED I SHUT DOWN WHILE FILLING AND IT WILL NOT RE START FOR SEVERAL MINUTES. AFTER FINALLY GETTING IT STARTED, IT RUNS FINE UNTIL NEXT FILL UP. HAPPENED EIGHT TIMES STRAIGHT. CAN NOT SHUT CAR OFF DURING REFILLS OR WILL NOT START.
NOW, LEFT CAR AT DEALERS ONLY TO HEAR THAT THEY COULD NOT FIND ANYTHING WRONG. AFTER READING DANGERS OF DRIVING THE CAR, I REFUSED TO TAKE CAR OFF THE LOT, NOT UNDER WARRANTY, BUT THOUGHT THIS WAS THE CORRECT MOVE AT THE TIME. AFTER THREE OR FOUR DAYS, I CALLED THE DEALER TECH, AND AFTER ASKING WHAT WAS HAPPENING, HE TOLD ME TO BRING MY CAR IN AND THEY WOULD LOOK AT IT. THEY WERE SUPPOSE TO BE DRIVING THE CAR FOR THIS ANALYSIS. I FINALLY TOOK CAR BACK AFTER BEING TOLD THAT THERE WAS NOTHING WRONG WITH IT.
#191 of 261 REFERENCE # 190
Mar 23, 2012 (11:48 am)
CAR ( SRX) SITS AWAITING A DECISION AS TO WHAT TO DO, CAN'T TRADE NOW, THOUGHT I WAS BUYING THE BEST FOR WIFE TO HAVE IF SOMETHING HAPPENED TO ME. THIS IS CADILLAC NO. FIVE, WHERE TO GO , GUESS IT'S TO THE KIA DEALER . SPENT SO MUCH ON THE CADILLAC THAT KIA IS ALL I CAN AFFORD. THANKS A LOT GM, MY FAMILY (21 TOTAL) ARE WAITING FOR ME TO PASS SO THAT THEY CAN JUNK THE CAR THAT I HAVE SPENT HOURS AND HOURS CLEANING, POLISHING AND BABYING . IT LOOKS FINE,LOTS OF COMPLIMENTS, BUT THE ONLOOKER IS DISCOURAGED FROM THE GM BRAND BY ME AND MY OFFSPRING.
THANKS FOR LISTENING
#192 of 261 05 XRS total loss of control w/ serious accident
Mar 31, 2012 (3:27 pm)
I was on the Belt Parkway yesterday on the edge of Queens where the Cross Island and belt split, heading east into the tunnel overpass. A few miles back I became aware the car was strongly over compensating in the turns . I even checked tire pressure in all 4 tires, w/ reads of 36,35,35,32. I have all new expensive tires with less than 5,000 mi. I knew the reads were a bit high cause I filled on a cold day when it alerted me low pressure. I was going to pull over at first chance to let some air out ,, no time now Im coming up on the turn where the overpass tunnel is, going east, baring to the rite, Im in the rite lane of the left split, I slowed down to around 45, I was prepared , I entered the turn both hands on the wheel, its was a little rutty there and a little pot hole. NY roads rite !!The car lunged into the turn, almost hitting the rite hand wall, I was barely able to keep the car off the wall on the rite with a slight correction SLIGHT, , . But the next move was to violently swerve to the left as it over compensated for my correction immediately coming back and into a full broadside to the left, clipping the car coming by on the left, with my front L corner and taking out her rear bumper, somewhat righting my car but slamming me into the East West divider wall, taking out the entire rite side and breaking the rear left axle. With all the High priced high end suspension, steering, TCS, Anti Lock Breaking this car should in no way ever reacted this way. Its designed to prevent this exact scenario ! EVERYTHING FAILED !, No Warning, No lights just BAM Totaly out of control, Slam Bam Boom!! Are you kidding Me! I mean WTF. I asked the road crew they said they've heard of XRS problems before and they believe I can request from our INS agent a investigation which would involve engineers coming to inspect, Id like some input here I know and trust Edmonds and have read some of the other post, I guess this is not unheard of ?? Any thoughts? Please speak up,, Gary