Last post on Sep 23, 2013 at 6:46 AM
You are in the Cadillac SRX
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Cadillac SRX, SUV
May 17, 2011 (12:34 pm)
Hi, My SRX has had the same problems. Loss of power, service engine light then TCS light. Almost wrecked yesterday. Have spent lots of money at Cadillac, We have had the throttle body, computer, wire connectors to throttle body, wire connectors to magnetic pickups, the throttle pedal assembly\sensor, steering column positioning sensor all replaced. They keep telling me that they don't know why its happening. I know Cadillac knows whats going on. But I have spent of $5,000 trying to fix this with no end in sight. Please HELP anyone.
#139 of 261 Re: 2004 SRX [kneelnreel]
May 19, 2011 (5:14 am)
By chance have you contacted GM Customer Assistance? Could you please email me your VIN? I would like to look further into your situation.
Caron, GM Customer Service
#140 of 261 Re: 2004 SRX [kneelnreel]
May 19, 2011 (1:15 pm)
OK...2 months ago they replaced (and programmed) my ECM (3 months ago replaced Throttle Body...obviously, that didn't fix it!).
Basically, Cadillac customer reps (I believe I talked to people in 3 countries) just go on what the dealership tells them, period. Unfortunately, the Cadillac dealer was too far away to safely drive to (the government closed the nearest one!), so I was at a Chevy dealer. SOOOOO...we're on our own, especially if you're out of warranty. Sadly, the lack of assistance on the company side will determine our next car purchase, DUH!
So far, my car has been fine. The Cadillac customer service did give me an extended warranty for oil & lubes. I will go the the Caddy dealership for those.
Hang in there...talk to different dealers, check the different blogs. And be like me, don't give up!
May 21, 2011 (2:04 pm)
Im about ready to give up on Cadillac too. I was quoted $150 to change the left front turn signal, I spent $10 on a bulb and did it myself. You have to take the wheel off to get to it. So that was minor. Just spent $2000 on new timing chains two weeks ago, car has 84,000 miles on it. Last week I had to go back to the dealer because the cylinder 1 coil had to be replaced, it was causing it to misfire. That was another $350. Now my check engine light is still on, and I'm getting a check gas cap error, after I just replaced gas cap 2 weeks ago. Dealership says they have to replace ECM to make check engine light go off, that's $750. AND, my rear wheel bearings have gone bad, which I'm told by the local Cadillac dealership will cost about $950 to replace. On top of everything, the service stability system warning turns on every time you drive it, and brakes rumble when it turns on. I agree it should be a safety recall or class action law suit.
#142 of 261 Re: 05 awd srx [csmith2011]
May 22, 2011 (4:43 pm)
After all of the same issues, and GM's (both dealership and GM Customer service that nmonitors this site) slimy way of handling things, I fixed my problem by buying a new FORD Expedition EL. Great vehicle and no crap to deal with.
For those that are just reading this, your Cadilac SRX WILL have significant problems that both the dealers and GM customer service are quite well aware of. I had the dealer lie so many times it made me sick. Just check this blog and you will see the numerous SAME problems that arise, and then follow it. A GM customer service rep will make contact asking if they can contact them. Once they get the customer off of the site, they then lead you on a wild goose chase, never providing any remedy. But wait there is more---- they will offer a $1500 credit towards the purchase of a new GM product. I personally had never been so insulted. I guess GM belives everyone is stupid and will consider the offer. Well, GM should consider why it went broke in the first place....
On a more serious note, when there is an accident that involves the SRX problem, GM and the families's attorneys will review these blogs and see just how prevelant this problem is with the SRX. It is seriously dangerous, hence the reason I bought another vehicle.
GM Customer service- just tell me where I have my facts wrong... you can't!!
Good luck SRX owners. Also- I spole to an attorney in Cincinnati that may consider a class action suit against GM on the SRX issue. If there is interest- send a message
New Ford Owner!!!!!!!!!!!!!!!
#143 of 261 Re: 2004 SRX [kneelnreel]
May 31, 2011 (8:12 pm)
Same type of problems everyone else is having, I have had my wifes SRX in the shop more time then all of my past vehicles combined. Started with one of the rear window quit working, then started having problems out of the power steering (Have had it worked on 3 different times), It started smoking really bad and had to take it to 2 different mechanics 6 different times to get that fixed(had to have a new coolant pump and a new throttle body), just replaced the low beam head light to a tune of 100.00 and 8 hrs of my labor (found on-line that is was costing people up to 300.00 to have a new bulb put in at the dealerships), now I have another rear window that wont work, my rear window wiper wont work, if I take off to quick or have to climb a steep hill their is a knocking sound that comes from the front end, both rear tire pressure sensors have gone out and cost 150.00 each to replace, and the whole car has started vibrating has I drive down the road (According to the dealership it the tires and I need all new ones) the only thing is I just had new tires put on last summer. Luckily I bought an extended warranty when I bought the car so most of the things that I have had to fix have been covered and only cost me 100.00 deductible each time, even the local dealership told me that i should trade it in because there are so many problems with this model. I wish I could trade it in for something, Probably NOT another Cadillac, but the resale value for the car has dropped so much that I am upside down and have to have several thousand down just to get out of it.
#144 of 261 SRX stability control issues
Jun 01, 2011 (4:44 pm)
The 2004 SRX is a death trap. I was driving on the highway with a motorcycle right behind me and made a tight left hand turn. The steering wheel froze and the engine turned off. I almost killed the motorcyclist and my whole family. Yet GM just decided to ignore the problem. I also found out the engineer that looked at my vehicle because the engine light would not go off "fixed" the car and would not tell me how he managed to get the engine light off. Well I found out how by taking my car to a master mechanic. The GM "Engineer" just unplugged the ECM from the sensors on 9 leads!!!! We all need to get together before GM's 2004 SRX kills someone. It's obvious Cadillac is not doing anything. I need written statements and plan on taking these to a lemon law lawyer/district attorney and will be asking why the The vehicle safety division is not taking any action to our numerous complaints . Please send your statements to johnclarissaaol.com. I think a nice lawsuite will wake Cadillac up. Even if you get rid of the car can you imagine that you and your family will be sharing the road with these potential death traps.
#145 of 261 Well I knew if I looked.
Jun 01, 2011 (5:42 pm)
CAR ACCIDENT: Speeding Driver Slams into Wall, Killed
February 22 2010
Irvine – A Cadillac driver who was reportedly going at a high speed along Interstate 5 was ejected from the vehicle and killed Monday after hitting a freeway sound wall, the California Highway Patrol said.
Reports show that the driver of the southbound Cadillac SRX was on the carpool lane at around 10:35 a.m. when he lost control of the vehicle and veered across all lanes before he hit the sound wall.
The vehicle reportedly flipped over and rested on its roof on the Culver Drive on-ramp.
The unidentified driver died at the scene while a male passenger was taken to a hospital to be treated for his injuries.
Another vehicle had to be towed after it hit a detached wheel of the Cadillac. The on-ramp was closed for at least two hours as authorities remove the debris and investigate the crash.
#146 of 261 Gee another...r u listening Cadillac? This time someone famous.
Jun 01, 2011 (5:53 pm)
Legendary photographer Helmut Newton, 83, died in Los Angeles this afternoon following a single-vehicle car crash. Reports say his 2004 silver Cadillac SRX sped out of control from the driveway of the Chateau Marmont hotel, jumped a curb, and crashed into a low wall and high shrubs across the street. Police spokesperson April Harding said Newton, who was the driver and alone in the car, was transported by the Los Angeles Fire Department EMS to Cedars-Sinai Medical Center where he died a short time later.
Police said Newton was alone in the vehicle. Police would not comment on whether the vehicle's air bags were, or were not, deployed in the accident or answer any other questions about the vehicle other than to say the accident "is under investigation."
© Helmut Newton
Harding said it was not known whether Newton was ill before the crash or whether other factors caused the wreck. Photographs of the scene by well-known Los Angeles freelance photographer Ann Johansson, which moved on the Associated Press news wire, show relatively major front-end damage to the vehicle. They show little or no damage to the driver's area or to the passenger compartment much past the dashboard or to any back area of the late-model car.
Newspaper reports say that people were walking on the sidewalk in front of the hotel driveway and that Newton's car brushed a photographer heading into the hotel before hitting the wall. Johansson, called on Friday night by News Photographer, confirmed that she is the photographer that Newton's vehicle nearly missed hitting, but she did not want to provide any other information about the incident at this time. Newton will be remembered for his dramatic and often erotic black and white photographs of nude women. His work has appeared in Vogue, Elle, Playboy, and countless other magazines around the world, as well as in oversized hardbound books and gallery exhibits.
Born in Berlin in 1920, Newton fled the Nazis in 1938 by moving to Singapore and later became an Austrian citizen. On October 22, 2003, he donated more than 1,000 of his photographs and his archive to the city of Berlin. News reports at the time quoted Newton as saying, "I'm very proud that my photos are returning to the city where I was born. Not just the nudes, but also the portraits, landscapes and snapshots I love to take." The donated images are scheduled to go on display in a gallery in western Berlin that Newton "fell in love with," he said. Newton financed renovation of the gallery building, which is also to be used to showcase the work of young photographers.
Newton is survived by his photographer wife, June, who works under the name Alice Springs. The Newtons have residences in Los Angeles and Monaco. She married Newton in Melbourne, Australia, in 1948 and in 1970 in Paris she became a photographer herself, changing her name to Alice Springs.
#147 of 261 Crash on US93 injures one..and another
Jun 01, 2011 (6:08 pm)
IDAHO STATE POLICE NEWS RELEASE - generated by our News Release ListServer
DO NOT REPLY
IDAHO STATE POLICE NEWS RELEASE
Region 4 Patrol 218 West Yakima, Jerome, ID 83338-5904 (208) 324-6000
Fax (208) 324-7897
For further information, contact Capt. Robert Storm at (208) 324-6000 or (208) 736-3070
For Immediate Release: 1/13/2011 8:15 a.m.
Contact: Trooper Pohanka
On January 13, 2011 at 2:21 a.m. Idaho State Police investigated a one-vehicle injury crash on US93 at milepost 43.6, near the intersection of 2400 East and 4100 North in Twin Falls County. Rebecca Evart, 34, of Spokane, Washington, was northbound on US93 in a Cadillac SRX. For unknown reasons, Evart lost control of the vehicle, drifting across the southbound lanes and off the roadway. The vehicle rolled several times and Evart was partially ejected. She was taken by air ambulance to St. Alphonsus in Boise with serious injuries. Evart was wearing a seatbelt.
The crash is still under investigation by Trooper Pohanka who was assisted at the scene by Trooper Kilton and Twin Falls County Sheriff's Office and emergency crews.