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Cadillac SRX, SUV
#1 of 261 Problem with stability system on '04..help!
Jan 28, 2007 (5:55 am)
I have a 2004 SRX I bought used/certified. I have had the car 128 days, and 23 of those days it has been at the dealer for service. Many issues have surfaced, but most recently and so far unfixed, is the very frequent "stability sytem engaged" message that I am getting even while on warm, dry roads. One day in an 18 mile trip it appeared 21 times!
Also,occasionally, at the same time, I get a horrible pulsing/rumble/shaking in the brakes.
The last time in they replaced the ESC control, told me it was fixed, yet before I even made it to my driveway I experienced the problems again.
It is going back in for service this week, but at this point I have little confidence that anything will be resolved. Has anyone else had this issue, and if so, what was done to fix it? Any help/thoughts would be great!
#2 of 261 Re: Problem with stability system on '04..help! [msfur]
Feb 01, 2007 (9:24 pm)
when at dealer ask about condition of brake pads and rotors also ask for diagnostic codes from cars computer this will at the least tell you if the stability system in the car is in working order
#3 of 261 Re: Problem with stability system on '04..help! [fireguy1]
Feb 12, 2007 (10:24 am)
I have experienced the exact same problem, my 2004 SRX is in the shop at this moment and has been since Friday 9 Feb.
This is the 5th time I have had them look at this issue and everyone is baffled. Like you they changed the ESC, that worked for two days and the problem was back. If I get any more info on this I will certainly pass it along. Jim
#4 of 261 Re: Problem with stability system on '04..help! [msfur]
Feb 13, 2007 (9:42 am)
Just stumbled on this thread - sorry for the delay.
We had this problem with our 2004 SRX as well.
It was fixed immediately by the folks at Gold Coast Cadillac in Oakhurst, NJ.
Problem as I recall was a broken STEERING WHEEL sensor.
The sensor detected the steering wheel turning differently than the wheels, so the Stability System engaged.
(Or so my memory recollects the Service Advisor explaining!)
Here's what my GMLink history says:
POWERTRAIN CONTROL MODULE REPLACEMENT, SENSOR, STEERING WHEEL ROTATION - REPLACE, 2-DAY COURTESY TRANSPORTATION
Hope this helps!
#5 of 261 Re: Problem with stability system on '04..help! [steveholly]
Feb 19, 2007 (4:59 pm)
Thank you all for your help. It SEEMS as if the car is now Ok, After they had the car a week, drove it 400 miles, they decided it was a steering wheel control issue, despite the diagnostics not reporting it as a problem. Thank you again!
#6 of 261 Re: Problem with stability system on '04..help! [msfur]
Mar 06, 2007 (1:44 pm)
Wow, I just bought my 2004 srx and have the exact stability issue as well as the vibrating braking. It is to go into the service center tomorrow morning and i'm glad I saw this and now I can tell them about the steering sensor. I'm almost wanting to see what they come up with first.
Mar 13, 2007 (6:00 am)
I am considering buying a 2007 SRX. Consumer Reports data is only for 2004 and 2005. Anyone with experience with an 06 or 07? Will probably order a V8.
#8 of 261 Re: 2007 SRX [ttruglio]
Mar 15, 2007 (6:39 am)
I would say, order the car I do not think you will be unhappy. I'm coming out of a Volvo XC-90 I was not thrilled with the Volvo.I have been researching this car for two years. I was originally going to purchase a 06 leftover also V-8. I have decided to lease a 07 srx V-8. Gmac is a good company to lease from and Cadillac can take the depreciation when they sell it at auction when I turn it in. Let me know if you sign a deal I'd like to hear the details.
#9 of 261 Stability system/Dealer
Mar 27, 2007 (11:31 am)
I have a problem with my stability system. The engaged message comes on at random, as often as 10 or more times during my 40 mile drive to work on some days. On more than one occasion I felt a shift sideways as if hit by a strong wind.
The dealer couldn't find a problem, no error code and said that when it happens again, bring it in. Of course, by the time I bring it in it won't be acting up. I can't believe this whole experience. The service rep said I could get a rental vehicle while they continue to test drive the vehicle until they get the same condition. How brilliant is that?
The service adviser never heard of this problem. Which brings me to the question, how can I find a good dealer? I have only had my 04 SRX for two months and am really upset about how this has been handled.
I'm a national quality examiner for NIST, among other things, and I am a nut about customer service.
Sorry for venting.
I expected more from a Cadillac dealer.