Last post on Nov 24, 2013 at 2:12 PM
You are in the Chevrolet HHR Maintenance & Repair
What is this discussion about?
Chevrolet HHR, Brakes, Wagon
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#281 of 396 Re: 2006 chevy hhr POWER STEERING light coming on and power steering going out? [imidazol97]
Apr 13, 2011 (1:46 pm)
Thank you after all the long hours of re search I figured out all the issues on my own lol. It is the same faulty part that was in the cobalt it is the ELECTRIC POWER STEERING MOTOR located under the steering colum. It cost me $120.00 and one hour of labor. They just havent recalled them in the HHRs yet. I filed a complaint with nation highway safety! Thank you Melanie
#282 of 396 Re: My many problems with the HHR [gmcustsvc]
Apr 13, 2011 (1:55 pm)
If you want to help work on getting the POWER STEERING MOTOR RECALLED IN THE HHRS. It was the same fauly part in my HHR that was in the cobalts made in Japan by DENSCO it is located under the steering colum. Same part just went out taking my power steering almost killing me and the passengers in the car!! While GM wants to replace the whole steering colum for $611.13 just for the part not labor. I researched it online figured out what it was on my own, bought the POWER STEERING MOTOR and replaced it for $120.00 lol what a joke! Recall the POWER STEERING MOTOR in the HHR is what you can do. I filed a complaint with Nation Highway Safety and figured out the problem already so I dont think there is anything you can help me with at this point. Thanks n e ways Melanie
#283 of 396 Re: My many problems with the HHR [jhicks2]
Apr 13, 2011 (1:59 pm)
I got the same message from Christia. Also got a call from customer service.
Same old song and dance: bring it in to a dealer on my dime, no recall, promise of fixing it. Just the run around. Wasting time. Wasting money.
#284 of 396 CLUNKING NOISE 2006 CHEVY HHR IN FRONT END EZ FIX!!
Apr 13, 2011 (2:09 pm)
I HAD THE CLUNKING IN MY FRONT END I REPLACED THE STRUTS,BRAKES ECT EVERYTHING YOU COULD EMAGINE. THOUSANDS OF DOLLARS LATER UNTIL I FINALLY GOT IT FIGURED!!!!! THE NOISE WILL HAPPEN ON BIG BUMPS,TURNS AND IF YOU PUSH HARD BACK AND FORTH ON YOUR FRONT END WITH MORE THAN ONE PERSON!!!! IT SOUNDS LIKE A STRUTS NOISE NO NO ITS THE STABILIZER BAR BUSHINGS YOU HAVE TWO REPLACE BOTH!! THEY ARE LITTLE RUBBER BUSHINGS E Z FIX!! I PAID UNDER $100.00 AT FIRESTONES TO REPLACE AND FIX! I DONT KNOW IF THIS IS YOUR PROBLEM BUT THE INFORMATION I HAVE GIVEN YOU SHOULD BE ABLE TO FIGURE IT OUT WITH OUT HAVING TO REPLACE EVERYTHING FIRST. I HAVE ALSO FIXED MY THE POWER STEERING PROBLEM IF YOU HAVE ANY QUESTIONS ABOUT THAT!!GOOD LUCK
#285 of 396 Re: 2006 chevy hhr POWER STEERING light coming on and power steering going out? [chevygirl123]
Apr 13, 2011 (4:34 pm)
>It cost me $120.00 and one hour of labor.
Hang onto your receipt and old part for when there is a future recall.
#286 of 396 Re: Really?! @ Chevy Service Person [gypsycookie]
Apr 14, 2011 (8:13 am)
Can you please send me your complete contact information, VIN, current mileage, and involved dealer? I would like to look into this further.
GM Customer Service
#287 of 396 Re: whole car shakes [snowmoman]
Apr 14, 2011 (8:42 am)
Can you please send me your complete contact information including a good number to reach you, VIN, current mileage, and involved dealer?
GM Customer Service
#289 of 396 Re: whole car shakes [gmcustsvc]
Apr 14, 2011 (9:58 am)
I emailed the information to you. Thank you Christina.
#290 of 396 Re: My many problems with the HHR [rstruthers]
Apr 14, 2011 (1:23 pm)
I understand your frustration with your situation. As all major companies or corporations, we have standard operating procedures. GM does handle their customers individually, not all situations are the same, so they must be handled on a case by case basis. I am here to help make GM aware of your situations. The only way I can do this is with your assistance. First, I need your contact information (including a good number to reach you), VIN, current mileage, involved dealer, and a break down of what you are experiencing. The best way to get me this information is a direct email. If you are unsure or uncomfortable please feel free to inquire with the host, or send me an email with your telephone number and I can give you a call. Second, the vehicle must be taken to a GM Dealer. They have a contract with GM and must look at the vehicle. For GM to know you are experiencing issues, you must contact GM; whether it is me via email or Customer Assistance via the telephone. This will help identify the problem and how large it is. I understand when you are experiencing these concerns these processes can be frustrating. All concerns, whether it be with a dealer or your vehicle, are documented in the cases set up if you directly contact GM. If you would like to call Customer Assistance and speak with someone the number is in your owners manual, or email me and I can provide it to you. If you would like me to assist you, please feel free to email me the information requested above. I hope everyone has a great weekend!
GM Customer Service