Last post on Nov 24, 2013 at 2:12 PM
You are in the Chevrolet HHR Maintenance & Repair
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Chevrolet HHR, Brakes, Wagon
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#180 of 396 Re: Brake problems and vibrations [chevy_sucks]
Jul 14, 2010 (11:17 am)
I have gone through 3 District Specialists...many case numbers and so many times at a Chevy dealer/mechanic... only to be told "normal wear and tear".Or, "we dont know whats wrong" The minute my warranty expired magically they found thousands of dollars worth of problems.. I said you mean the same ones I have been bringing to you now for 3 years..you now are able to figure it out...Well I am not paying for something I have been bringing to you while my warranty was valid. Cant imagine normal wear and tear when the first time I brought the car in to one of their shops my car was less than 2 months old and had 800 miles. I noticed the problem coming home from camping and going down the San Bernadino Mountains. The steering wheel was shaking so bad that I was thankful that my husband was driving, and it was summer. Had there been snow on the ground..I would bet money we would be all over the road. I have complained about this since 2006...with zero help from Chevrolet. I sent a letter yesterday to both the North America VP Mark L. Reuss as well as one to Edward Whitacre CEO. I also attached other complaints from various HHR blogs all with the same problem. I told them that God forbid I am driving with my children when the steering rack snaps..I will hold them personally responsible if anything happens to me, my children or others on the road due to a problem they refuse to take care of.. I also mentioned Toyota to them.. ..The sad thing is..although I have mailed it return receipt requested...I doubt anything will be done. I too have called into the World Headquarters asking to speak to one of these gentleman. I am not giving up!!!!.
#181 of 396 Re: Brake problems and vibrations [chevy_sucks]
Jul 14, 2010 (11:27 am)
Amen,I hear you!
We were ALWAYS Chevy people--no more! We have had 3 Corvettes in the last 10 years--NO MORE! I'm upside down now-but will get rid of this car as soon as I can and because of the way I was treated I'll buy a Ford(spit,spit) or an import. Damn thing rides like alumber wagon now,too. Beautiful bright shiny red,tho!!
#182 of 396 Re: Brake problems and vibrations [judikilbane]
Jul 14, 2010 (1:53 pm)
#183 of 396 Re: HHR SS TURBO Brake problem [mastrout]
Jul 22, 2010 (3:23 pm)
I have an HHR panel truck for work. I've had it about 10 months it has 13500 miles on it and the rotors seem like they are warped. At this point when I stop the wheel almost shakes out of my hand. I had the same problem on my girl friends Honda civic when I put NAPA rotors on it. Now that I put on original Honda Parts the breaks are working fine.
If I may stand on a soap box for a moment. The ONLY way to solve Americas problems is for us to buy products made in America. But America need to start making stuff worth buying... I think Ford may be on the right track.
#184 of 396 Re: HHR SS TURBO Brake problem [glennz]
Jul 23, 2010 (7:41 am)
I have a 2006 HHR and have had the same problem until I put high quality aftermarket rotors on it. I agree with buying American, but until GM admits to this and other problems they are hiding I will not buy another GM product. Too many people have been thru this and with no help from GM. I was a GM fan for a long time but no more.
I'm looking at Ford and imports that will take care of the problems they create. Also not going to buy a the latest craze, some new fad car. Stick with the old long time production models that have been proven.
Jul 23, 2010 (7:51 am)
AMEN!! We have bought our last GM product. At 26k our rotors went out. The thing shakes on the highway and makes weird sounds and RIDES like a lumber wagon. We are so not happy with this thing. If we weren't so upside down we'd trade it for something-anything else!! We are SERIOUSLY thinking of letting the repo man pick it up!!!!!!!
#186 of 396 Re: HHR SS TURBO Brake problem [glennz]
Jul 23, 2010 (9:51 am)
I am so disgusted by GM and how they have NOT handled this problem that I wrote to the CEO as well as the VP of North America...Wouldn't you know that I got a call from the CEO's Executive Secretary who shared with me that this must just be MY problem as there have been no other complaints. I almost hit the floor..and had she been in front of me..I would have hit her. I told her to check blogs, websites etc etc. Her reply..." you cant believe everything you read online". I told her this was a Toyota waiting to happen..as my rotors, brakes, steering wheel shudder, rack and pinion, power steering, shocks, and struts are all needing work...and the cost of over 2k...and the car has 30k miles on it....None of this should be happening...and being that it is GM should be held responsible. She is supposed to get back to me this afternoon. But I will bet money, they will say..."no we are not going to issue a recall, and you are the only one complaining" Yea right!!!!. I am so frustrated and don't know what to do??.
#187 of 396 Re: My HHR-YEK!! [judikilbane]
Jul 23, 2010 (10:00 am)
I would love to let the repo man pick mine up... I am waiting for the power steering or the rack to give while I am on the freeway... If you hear about a Chevy HHR going out of control on the 405 fwy in LA... you will know it was me.. I shared with them I am a single mom. I have two daughters and if something happen to me, them, or someone else that is driving next to me when their piece of crap car falls apart they will be held responsible. Of course I am dealing with corporate america..let's bail GM out so they can continue producing unsafe cars. The shudder in the steering wheel gets worse. I was coming home over Topanga Canyon and the steering wheel was shaking so badly I had to hold it with both hands to keep it on the canyon road. And the sound in the front...was awful. We need to bombard the Corporate offices, the CEO and the President of North America GM/Chevy with ongoing letters.
If anyone is interested here is the info. General Motors World Headquarters 300 Renaissance Center Drive Detroit, MI 48265. CEO is Edward Whitacre and the North America President is Mark Reuss.. I wrote both and did get a call within 4 days...waiting to see what happens this afternoon...
Jul 26, 2010 (5:54 am)
Taking my 08 HHR to dealer this week. It shudders badly when braking, 22K miles on it. I'll let you know what they find
#189 of 396 Re: Brake problems and vibrations [chevy_sucks]
Aug 18, 2010 (12:05 pm)
I wonder why "Mariah" only responds to individual posts and in secret. Anyone can see from the number of posts that this is a recurring issue that needs to be addressed overall. Let's hear from Mariah! What is Mariah's and Chevy's answer to this? Post an answer to everyone and let us know what Chevy's stance is on this KNOWN problem, so we know for sure that they are not going to stand behind their product and we can start a Class Action Lawsuit. Let's see: 1) Don't admit you have a problem so you don't have to pay to fix it - and in the process anger and thereby lose longtime customers or 2) Stand behind your product, man-up, fix the problem in a timely manner to satisfy customers who will then remain loyal to Chevy -- Which do you think is better business practice? I still refuse to buy a foreign car, but my next car wil be a Ford.