Last post on Nov 24, 2013 at 2:12 PM
You are in the Chevrolet HHR Maintenance & Repair
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Chevrolet HHR, Brakes, Wagon
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#167 of 396 May Have Fixed It
Jun 23, 2010 (7:41 am)
I, too, have run into a string of Chevy dealers with lousy sales and maintenance departments in my years of moving around the country in the military. I started using GMC dealers and found they were better service departments for some reason. Presently I am using Tincher's in Plattsmouth, Nebraska and Joey Whistler has done right by me on a number of occasions. Last Fall I purchased a used 2008 HHR with 25,000 miles. The brakes were fine. At around 37,000 miles we started getting the front end shaking the steering wheel while braking. Took it in and he turned the rotors. The problem was back the next day. I went online and saw horror stories in these forums regarding these brakes. I immediately began to consider unloading the car. I told Joey what I found, and that most people are saying the problem is unfixable and grounds for a recall. He said he's done the brakes on multiple HHRs for returning customers at his dealership and has had no problems. He dug into it and found out that Chevy instructs them to turn the rotors with them still on the car to save the costs of removing calipers. That's what he followed the first time and the rotors appear to turn true using that method. However, he had his guys remove the rotors and turn them off the car to check them and they were in fact still warped. This trued up the rotors and he threw in new brake pads and so far it has been smooth as silk. I hope the problem doesn't persist, because I would unload the car and scrap plans to buy a new Equinox as well. It sounds like other people have tried new rotors and brake pads and still haven't fixed it, but maybe this information will help someone if they share it with their dealer.
#169 of 396 Re: May Have Fixed It [edesimone]
Jun 23, 2010 (9:39 am)
> found out that Chevy instructs them to turn the rotors with them still on the car to save the costs of removing calipers.
That would explain why others had their rotors turned and the problem returned. I still surmise that caliper slides and their lubrication especially in super hot climates and super salted climates is a problem.
I also am not a fan of turning brake rotors, off or on the car. Medium quality replacements are relatively inexpensive, especially if you are able to replace them yourself. And highest quality, such as Raybestos Super Technology or NAPA Ultra rotors with a rust proofed powdered coating on the nonworking surfaces to keep them from showing rust, cost not a whole lot more for the extra quality they offer.
By GM not having the calipers removed to remove the brackets holding them, they probably missed a lot of binding caliper slides and bolts that needed work.
Jun 30, 2010 (12:59 pm)
I have the exact same issue, Actually I started searching today after booking an appointment for service to see if there might be something else ... I have had an alignment done, tire balance, brakes done, rotors turned and had come to the conclusion that it must be bearings. I was about to go get them done but remembered a friend said he bought a HHR for his wife and had the same issues.
I have been a faithful Chevy owner / leaser for the last 6 cars but have been seriously considering dumping this HHR and getting a Japanese car (Sounds bad i Know). I have had my front end shaking pretty much since I bought it and have tried everything and the dealers and I have tried a few just go with what I think ... they don't tell me there is a serious issue. There definitely should be a recall for these cars.
#171 of 396 Re: Yet Another [imdisgruntled]
Jul 02, 2010 (6:27 am)
I apologize that you are experiencing issues with your vehicle. Can you please email me your VIN and current mileage so I can look into it further? You can get my email by clicking on gmcustsvc. Thank you,
Mariah GM Customer Service
#172 of 396 Re: Yet Another [gmcustsvc]
Jul 02, 2010 (4:46 pm)
Thank You Mariah,
All Issues I have had are now satisfied by the dealer. I appreciate your help.
#173 of 396 Re: Yet Another [imdisgruntled]
Jul 06, 2010 (7:46 am)
You're welcome Andy! I am glad that everything went well with your dealer.
- Mariah GM Customer Service
#174 of 396 Re: GM customer service email [golflen]
Jul 13, 2010 (11:10 am)
We have a 2006 HHR LT and from month 3 of ownership we have had a terrible shaking of the steering wheel, and horrible front end noise. I have taken over and over to not just on dealer repair, but two to be told " turn the rotors". I have tried to deal with three separate District Specialists all of whom seem to quit the company. I've gone through being assigned many case numbers which really doesn't matter because GM has no intentions of helping us anyways. I have had leaking front struts, rear shocks not looking so hot, now my steering rack is going...I've turned the rotors ( the answer I am always given by GM mechanics) at least 15 times. Now basically my car is not safe to drive, and will GM do anything about it?? Nope. My car has just 30k miles on it..the noises that come out of the front end sounds like the car is going to break in half...and the shuddering of the steering wheel continues to get worse. With no answers from anyone,...and me not having the luxury of dumping this and buying something else. Very disgusted with how GM has handled this... You watch... our Chevy HHR will be the next Toyota's I am all for a class action lawsuit... OOPS failed to mention Chevy covers none of the repairs needed to make my car safe to drive.....I have already put in over 1,000 for it to now need another 1,800 dollars worth of work.
#175 of 396 Re: GM customer service email [calnmadsmom]
Jul 13, 2010 (11:35 am)
Welcome to the "Gee,these HHR's really suck" Club!
I'm upside down in mine or I would sure get rid of it! Good luck!
Anybody hear of any class action suits yet?
#176 of 396 Re: GM customer service email [judikilbane]
Jul 13, 2010 (11:59 am)
Careful the moderator doesn't like mention of class action suits! I have been warned twice and had my posts pulled. Are you now very afraid like I was? I......thought so.