Last post on Jun 10, 2013 at 12:34 PM
You are in the Volkswagen Eos
What is this discussion about?
Volkswagen Eos, Convertible
#68 of 241 EOS LEAKS: Is it really the year or is it just pot luck?
Mar 21, 2008 (5:49 pm)
I've been considering leasing a 2008 EOS but all this leaky talk has me worried.
When I mention it to the dealers, they usually tell me the usual - that they haven't heard of anyone having any leak issues or having to lube the seals.
One dealer told me the reason the roof was leaking was because when the EOS's were shipped over, they put "shimmy's" in/on/around the roof to keep it tight and in place. Then when the cars were delivered, the dealers supposedly forgot to remove these "shimmys" and it left a gap and that is where the water would seep through. I don't buy this story (unless that was the case with certain EOS's). After reading about the success people had with VW lubricant (part number G 052 172 A1), and lubing the seals, it's obvious there is more going on here than"shimmy's."
I've been visiting the local VW dealer and test driving different EOS's. The first test drive was in a real bad rain storm (great day to test drive and check for leaks, right?). There didn't seem to be a problem with leaking but I wasn't aware of the leak issue yet until I came home and starting researching the car.
Went back to the dealer on a sunny day and, of course, put the top down. The ride was nice. Drove it again with the top up and I could hear a high pitch whistling sound. Air was coming in from somewhere. Ahhh, the joy of convertibles.
Went back a third time on another rainy day and started looking inside each EOS to check out the interiors. They all seemed to be dry inside, except for one. It was the V6 version. I doubt that has anything to do with it but who knows? I told the dealer that this particular car was wet inside but he pretended not to hear me. At least I had proof that this really does happen (to a brand new car, no less!). I even emailed the vwvortex.com Eos Roof Leak Article (http://www.golden-hind.com/eos/EOS_ROOF_SEALS.pdf) to the dealer but he didn't respond or acknowledge it. When I emailed another dealer about it, he reminded me about the 4 year/ 50,000 mile factory warranty and that any repairs would be covered. I asked him if the seals would be lubricated before delivery of the vehicle and he said yes but I think he was just appeasing me. I also asked if seal maintenance is part of the routine service schedule but he didn't really respond to that either and reminded me about the warranty again.
All this said, I'm still thinking about getting the car. I just wish VW would get their act together and fix the darn problem. Or at least make it mandatory that VW dealers lube the car's seals before delivery, add it to the routine maintenance schedule, and offer a free bottle of the VW lube just in case and whatever else will help the matter. I'm wondering how many of the '08's (usually manufactured in 2007) were effected. Is it really the year or is it just pot luck?
#69 of 241 Re: 2008 and the leaks [tricia125]
Mar 21, 2008 (6:15 pm)
I just have to agree with you. I don't like how VW treats its customer's either. They used to have this great reputation and deservedly so. But now, it seems like they are contradicting everything they used to be... friendly, helpful, supportive, easy to work with.
And the cars. They don't seem as reliable anymore. I love my VW but it's almost time to trade it in and I'm afraid to get a new one. Seems like the new ones are being made cheaper now. And I really hate how they force you up to the next trim level just to get a sunroof or some other feature you would normally find standard or typical in another make.
Just my two cents.
#70 of 241 Re: EOS LEAKS: Is it really the year or is it just pot luck? [vwgrrrl]
Mar 22, 2008 (3:26 pm)
I bought one, and on the very first night we had it the entire inside fogged up so much that it took 3 - 4 solid minutes of high intensity defogging to get the windows clear enough to drive the vehicle. The second day, the same thing... At that point, I noticed the paper inspection sticker had been exposed to a lot of moisture and was very "crimped".
After a bit of discussion with the dealer, who denied they'd ever heard of the problem, (and a very firm statement that I wasn't about to keep this car) they swapped it for another. When I went to pick it up, I saw another one right out in front of the dealership that had the same interior fogging problem. I pointed that out to them, and they seemed surprised.
I made sure that the new one came with a return guarantee if I was not 100% convinced that it didn't have a leak problem. It seemed to be better - at least it didn't fog up and the inspection sticker seemed not to have been exposed to moisture. So I took it through a car wash, just to be sure. Not a high pressure one, but just a normal car wash. (For $40k, I expect my car to withstand a carwash...). Guess what? It leaked! A LOT!
I took it back and they refunded my money. I'm only glad that I was dealing with a very highly reputable dealer. It could've been MUCH worse! If you'd like to know who they are, send me an email.
In the meantime, I will wait another year. I love almost everything about the car, but can't deal with leaks. Period. Non-negotiable. If they don't fix it, I'll probably end up buying the Volvo C70, even though its performance is not as good and its price is higher. At least I'll be able to drive around in nice clothes, not have to smell mildewed carpet and not feel guilty when I sell it to someone else after a few years...
It's really too bad. VW can do better than this. Every other manufacturer of a hard top convertible has figured this out, they should be able to as well...
#71 of 241 Re: EOS LEAKS: Is it really the year or is it just pot luck? [arlingtonian]
Mar 22, 2008 (6:40 pm)
thanks for your post. yes, i would be interested in hearing which dealer you used. your email is listed as private and i'm not quite sure how to get in touch with you so i will await your response. thanks!
#72 of 241 Re: EOS LEAKS: Is it really the year or is it just pot luck? [vwgrrrl]
Mar 25, 2008 (4:34 am)
Well...I just picked up the Eos yesterday after 2 weeks in the dealership. I brought it home and leak tested it with a garden hose and guess what it leaked!!!!!!!!!!!! I thought that I should cycle the top and retest but the top would not go down, again! It was the little flap in the back getting stuck... this had just been fixed on the previous repair.
I took the car back to the dealer immediately and they verified that it was indeed leaking agin. They immediately offered to put me in a new Eos. I told them that I had filed for the lemon law and they knew it as VW had contacted them for the service records. The top did go down at the dealer though. I'm now waiting to hear from VW directly and see how they plan to resolve it.
I have a little racing expierence (SCCA ITA RX-7) and I think that all the problems stem from body rigidity. When it went in for the repair they adjusted the doors on the car. The hood also looks out of alignment and the flaps hang up. I can also hear the top clunk entering and leaving my driveway. Which all kind of point to the body flexing.
I drove the 1 series and it is a nice car and it is 34k but so is a well equipped Eos.
#73 of 241 Re: EOS LEAKS: Is it really the year or is it just pot luck? [vwgrrrl]
Mar 30, 2008 (12:41 pm)
Don't believe the warranty assurance. At my first service (12 months / 10,000 miles) I asked for the roof to be looked at because it flexed and rattled (no leaks so far though). The dealer demanded a standard charge of £222 for a "diagnosis" before they would even look at it. I've since complained to VW who have replied that the "component" (that's the wizzy roof by the way) "can be influenced by driving style and external factors" and this "wear and tear" is only warranted for 6 months or 6,250 miles. After 3 phone calls and a letter received from VW they have still not been able to tell me where in the handbook this warranty limitation appears. In the service book the roof only gets looked at every 2 years / 20,000 miles so be prepared for big bills in the interim if anything goes wrong other than an obvious leak.
#75 of 241 here we go again
Mar 31, 2008 (5:36 pm)
Here we go again - do I need an attorney to file for the "lemon" law? Once again my engine light is on, second time! Remember when I told you I had to get the back painted because every time the top went down it scrapped the paint off of the car; well now the paint has peeled off the side view mirrors! This was a brand new car and it has been in the shop more than it has been on the road. Is it just me and this lemon or has anyone else had any of these problems?
#76 of 241 Manufacturer's Date
Apr 01, 2008 (5:22 pm)
Hello Fellow V-Dubbers,
Wondering if anyone here has a leaky 2008 EOS manufactured in 10/07? Dates are located inside the drivers door jam. I don't personally own an EOS but was considering it and saw one with that date and am wondering if anyone had problems. Thanks.
#77 of 241 Re: Roof Leaks?? [just4fun1]
Apr 06, 2008 (6:14 pm)
Honey, don't listen to them...where do I start. Since 9/07 I've had my eos in the dealers 8X (2=10 days each time), each time it leaked, the trunk latch kept locking as soon as you opened it, the radio high tones peter out, and now the windows go up and down on their own. I swear it's posessed. The last thing is the craziest. There's something wrong with the "brains" and no one can figure out what's wrong with it. One time the doors locked and I couldn't open them-with the opener or manually. I called Volkswagen roadside assistance but the guy couldn't move the car...he's strip the transmission. As we were standing there looking at the car we heard a click (the sound you hear from the locks when you put the car in drive). I tried the door and it opened. It's frustrating. I'm starting the lemon law documentation. I only have 8,000 miles on the car. I love my car and just want another (I must be crazy but), one that works.