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Volkswagen Eos Water Leaks

152 messages,  Last post on Oct 05, 2009 at 2:49 PM

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What is this discussion about? Volkswagen Eos, Convertible


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#7 of 152
Re: Love my Eos! [] by ladyofthelake
Nov 11, 2006 (5:12 pm)
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Replying to: unknown (Nov 11, 2006 4:05 pm)

You know what? Telling someone who is concerned about their problem to "take a midol" and "get anger management" doesn't at all sound like someone who doesn't want the forum to turn into a "bitch session". It sounds like someone who is trivializing the problems of another forum member because you feel you have the right to decide what is relevant to others. This person IS having an EOS related problem. They did not say they dumped on the car dealer. They're just upset. This is their "NEW EOS OWNER"S REPORT", and they have a right to report it without personal attacks.
#8 of 152
Re: Love my Eos! [eoslover] by malone32
Nov 15, 2006 (6:50 pm)
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Replying to: eoslover (Nov 10, 2006 4:47 pm)

Eoslover,
 
Could you please let me know what your dealer did to fix the A pillar leak on your car. I had the same problem (very annoying, like a leaky sink in your car) and it is in the shop right now. It is a waiting game, because they have to get VW here to fix it. I have seen a few nightmare stories on the VW Vortex site, and glad to hear that your problem was fixed and would like to hear more. Thanks.
#9 of 152
Re: Love my Eos! [malone32] by eoslover
Nov 27, 2006 (3:02 pm)
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Replying to: malone32 (Nov 15, 2006 6:50 pm)

They supposedly installed some *missing* fixtures inside the A pillar. It seemed to fix the problem until this past week. I just reported leaking of a white residue from the same spot. The service manager says they used a sealant inside and will take another look at it this week when I leave the car again for installation of new seals (left and right "M" seals) for the back window. These seals are to fix the leaking at the back of the roof during the rain as I previously reported.
#10 of 152
Re: Love my Eos! [eoslover] by malone32
Nov 29, 2006 (1:58 pm)
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Replying to: eoslover (Nov 27, 2006 3:02 pm)

*Sigh* Thanks for the response. My care has been at the dealer for three weeks. I know that they are installing new seals on mine, but I keep hearing that this seems to be a problem that is not easily fixed. Thanks for the response.
#11 of 152
Re: Love my Eos! [malone32] by wlby
Dec 03, 2006 (1:52 am)
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Replying to: malone32 (Nov 29, 2006 1:58 pm)

Malone and Eoslover,
 
I feel your pain. Tomorrow, my car will have been at the dealer for 7 days. I suffer from water leaks (few drops) as well on my passenger window during rain or car washes - but I have a bigger problem in that my window also rolls almost half way down automatically after closing the door because the window hits the seal and activates the pinch protection feature (often times without my knowing it and after I've walked away from the car).
 
My dealer says it's a window regulator problem that is causing my window to not roll down enough or in the proper alignment. However, it's a part that is apparently backordered and I will have to wait a week or two till the part arrives. Anyway, I'll let you know if this fixes the problem. Your seal failure may be a separate stand alone problem - I don't know whether my car suffers from the same seal failures, but I'm less concerned about that item for the time being.
 
The other two concerns that I asked my dealer to fix were consistently low mpg readings (around 10 mpg avg) and noise coming from my front wheel.
 
I'm curious whether either of you received any a loaner vehicle while your car has been at the dealer being serviced. Also wondering whether you contacted VW of America and asked for some sort of compensation for not having your new car for so long and the serious inconvenience. I called VW customer care and the folks on the phone were really nice and understanding over the phone. One of the customer care specialists said that he would make sure that VW does something to "compensate me" for being without my new car and the inconvenience after my problems are fixed - though, I don't know what he meant by this.
#12 of 152
Re: Love my Eos! [wlby] by malone32
Dec 03, 2006 (5:57 pm)
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Replying to: wlby (Dec 03, 2006 1:52 am)

Wlby,
 
Yes, I had a loander for the entire three weeks, a brand new Pssat. And with a trip to Miami and Thankesgiving, my wife and I put over 2K miles on the loaner, so it worked out well. I have the car back and everything seems fine, but it has not rained yet. I will let you know if the leak has been stopped.
#13 of 152
Leaky Eos in the UK! by grubbygirl
Dec 22, 2006 (9:33 am)
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Replying to: malone32 (Dec 03, 2006 5:57 pm)

Hi
I am in the UK and took delivery of my Eos on 30th November. By the 5th December it was back at the dealers because of a leak. The drivers foot well was soaked and the cubby on the drivers side was half full of water. They said it was the roof seal above the windscreen and it was tracking down. They replaced the seal and it failed the water test. After discussions with Germany they were sent a "modified" seal. They fitted that and it was better but it still failed the water test. They are now sending it to one of only 4 roof specialist centers in the country as they think the roof may be misaligned.
 
I have to give my dealer credit he has offered me a refund or replacement and I am driving around in their demonstrator Eos. However he admitted there is a water leak problem with the Eos and a replacement would not be guaranteed to be leak free. As it happens the demonstrator is leaky too! We have had quite severe wind and rain so it has been tested to the extremes, but it is not unreasonable to expect a car to be weather proof!
 
I have decided to let them fix mine rather than have a replacement (especially as I am hearing it is a problem) because at least I will know it's fixed and if it does leak again it will be no quibble. He is even offering me an extended warranty. So.....as far as I am concerned they can take their time and I will put the miles on their Eos. It is going to be a couple more weeks but at least I will get a fully water tested and sealed car back!
 
Even with all this I must admit it's a fantastic car to drive and a real head turner. I love it!
#14 of 152
Leery by snh
Nov 26, 2006 (10:46 am)
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Having had convertibles for the last 20+ years and now shopping for a new one, my wife and I are very interested in hearing about leaks. That IS an important issue. We were ready to buy an Eos, but are now leery because of the reported problem. A salesman told us, when we confronted him with it, that he has sold four and all four have leaked at the same spot, at the front windshield pillar, and that the VW reps were looking into a solution. So, I too, would like to know what the dealer did to remedy the problem for the owner that reported it previously.
#15 of 152
leaking roof by frerid
Jan 03, 2007 (7:14 am)
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Hi everyone,
 
I got my EOS (Thunder Blue with Cream interior) in October and I love the car. I have luxury package and couldn't be happier with the features. I did have a few drops of water come in from each of the roof pillars where they meet the windshield, but only when going through the "touch free" car wash (which really shoots the water at the car). When I go through the regular car wash or it rains I have not had any leaks at all.
 
I was thinking of bringing the leak to the dealers attention, but I am afraid when they try to "fix" the problem, they could make it worse. I had a VW Beetle Convertible for the past four years and it never leaked at all, even in the car wash, and that was a soft top. So....I'm not sure if I should live with the occasional drip or have them work on the problem. Any advice??
 
Thanks,
 
Dan
#16 of 152
Re: leaking roof [frerid] by houstontxmob
Jan 03, 2007 (8:07 am)
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Replying to: frerid (Jan 03, 2007 7:14 am)

Okay, there's no accurate anwer to your question. But it all comes down to if you can live with a few drops of water whenever you are going through car wash.
 
It happens to my EOS too, but I don't think I will get any repair for it just because of that. My point is, if it doesn't leak during raining, then I think I can leave with couple drops of water. You've made a good point about making the matter worse trying to fix it. You've never know.
 
Also, if you refer to the manual, you should apply some kind of protectant on the seal every now and then. I've done that and it does helped significantly when the leakage. Check it out and maybe that would solve your few drops leakage.
 
Maybe in the future VW will come out with a solid solution and do a general recall/fix for the roof seal. So maybe then I will take my car in for that replacement.
 
Hope that helps.

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