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Volkswagen Eos Water Leaks

152 messages,  Last post on Oct 05, 2009 at 2:49 PM

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What is this discussion about? Volkswagen Eos, Convertible


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#4 of 152
Re: Love my Eos! [eoslover] by flheat
Nov 10, 2006 (6:18 pm)
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Replying to: eoslover (Nov 10, 2006 4:47 pm)

Geez....take a Midol, keep things in perspective. This is something that does not affect the driveability of the car. Wait until you next service appointment to consolidate your issues and otherwise enjoy all the positive features to the car. If drops can make you "outraged" I think someone needs some anger management.
#5 of 152
Re: Love my Eos! [flheat] by ladyofthelake
Nov 11, 2006 (7:26 am)
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Replying to: flheat (Nov 10, 2006 6:18 pm)

Hey,
  I think it's perfectly reasonable for eoslover to blow off some steam. It's a disappointment that the car is not perfect yet. This forum should reflect the good AND the bad. It's terribly inconvienent and frustrating to have a NEW car in the shop for the same thing over and over. Given the same circumstances, we all might react a little more vehemently than another who is not having that problem thinks we should. I do hope the problems are resolved soon and yes, you will do your blood pressure good by trying to focus on the positive. I support you and hope you have a good out-come.
#6 of 152
Re: Love my Eos! [ladyofthelake] by
Nov 11, 2006 (4:05 pm)
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Replying to: ladyofthelake (Nov 11, 2006 7:26 am)

I just don't like the forum to turn into a bitch session over trivial issues (if his transmission went out and then his brakes failed, I could see this level of outrage). Use the forum for information. The VWVortex.com is a good place as well to research problems others are having. This way you are not alone. Things are going to happen, but if you go to the dealer with documentation and knowledge, things will get resolved. The fact that the top does not spray water in my face is an engineering marvel. This is my 4th convertible and all of them have leaked at one point or another--it's a potential pitfall of all convertibles, but none that were more than a brief dribble.
#7 of 152
Re: Love my Eos! [] by ladyofthelake
Nov 11, 2006 (5:12 pm)
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Replying to: unknown (Nov 11, 2006 4:05 pm)

You know what? Telling someone who is concerned about their problem to "take a midol" and "get anger management" doesn't at all sound like someone who doesn't want the forum to turn into a "bitch session". It sounds like someone who is trivializing the problems of another forum member because you feel you have the right to decide what is relevant to others. This person IS having an EOS related problem. They did not say they dumped on the car dealer. They're just upset. This is their "NEW EOS OWNER"S REPORT", and they have a right to report it without personal attacks.
#8 of 152
Re: Love my Eos! [eoslover] by malone32
Nov 15, 2006 (6:50 pm)
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Replying to: eoslover (Nov 10, 2006 4:47 pm)

Eoslover,
 
Could you please let me know what your dealer did to fix the A pillar leak on your car. I had the same problem (very annoying, like a leaky sink in your car) and it is in the shop right now. It is a waiting game, because they have to get VW here to fix it. I have seen a few nightmare stories on the VW Vortex site, and glad to hear that your problem was fixed and would like to hear more. Thanks.
#9 of 152
Re: Love my Eos! [malone32] by eoslover
Nov 27, 2006 (3:02 pm)
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Replying to: malone32 (Nov 15, 2006 6:50 pm)

They supposedly installed some *missing* fixtures inside the A pillar. It seemed to fix the problem until this past week. I just reported leaking of a white residue from the same spot. The service manager says they used a sealant inside and will take another look at it this week when I leave the car again for installation of new seals (left and right "M" seals) for the back window. These seals are to fix the leaking at the back of the roof during the rain as I previously reported.
#10 of 152
Re: Love my Eos! [eoslover] by malone32
Nov 29, 2006 (1:58 pm)
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Replying to: eoslover (Nov 27, 2006 3:02 pm)

*Sigh* Thanks for the response. My care has been at the dealer for three weeks. I know that they are installing new seals on mine, but I keep hearing that this seems to be a problem that is not easily fixed. Thanks for the response.
#11 of 152
Re: Love my Eos! [malone32] by wlby
Dec 03, 2006 (1:52 am)
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Replying to: malone32 (Nov 29, 2006 1:58 pm)

Malone and Eoslover,
 
I feel your pain. Tomorrow, my car will have been at the dealer for 7 days. I suffer from water leaks (few drops) as well on my passenger window during rain or car washes - but I have a bigger problem in that my window also rolls almost half way down automatically after closing the door because the window hits the seal and activates the pinch protection feature (often times without my knowing it and after I've walked away from the car).
 
My dealer says it's a window regulator problem that is causing my window to not roll down enough or in the proper alignment. However, it's a part that is apparently backordered and I will have to wait a week or two till the part arrives. Anyway, I'll let you know if this fixes the problem. Your seal failure may be a separate stand alone problem - I don't know whether my car suffers from the same seal failures, but I'm less concerned about that item for the time being.
 
The other two concerns that I asked my dealer to fix were consistently low mpg readings (around 10 mpg avg) and noise coming from my front wheel.
 
I'm curious whether either of you received any a loaner vehicle while your car has been at the dealer being serviced. Also wondering whether you contacted VW of America and asked for some sort of compensation for not having your new car for so long and the serious inconvenience. I called VW customer care and the folks on the phone were really nice and understanding over the phone. One of the customer care specialists said that he would make sure that VW does something to "compensate me" for being without my new car and the inconvenience after my problems are fixed - though, I don't know what he meant by this.
#12 of 152
Re: Love my Eos! [wlby] by malone32
Dec 03, 2006 (5:57 pm)
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Replying to: wlby (Dec 03, 2006 1:52 am)

Wlby,
 
Yes, I had a loander for the entire three weeks, a brand new Pssat. And with a trip to Miami and Thankesgiving, my wife and I put over 2K miles on the loaner, so it worked out well. I have the car back and everything seems fine, but it has not rained yet. I will let you know if the leak has been stopped.
#13 of 152
Leaky Eos in the UK! by grubbygirl
Dec 22, 2006 (9:33 am)
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Replying to: malone32 (Dec 03, 2006 5:57 pm)

Hi
I am in the UK and took delivery of my Eos on 30th November. By the 5th December it was back at the dealers because of a leak. The drivers foot well was soaked and the cubby on the drivers side was half full of water. They said it was the roof seal above the windscreen and it was tracking down. They replaced the seal and it failed the water test. After discussions with Germany they were sent a "modified" seal. They fitted that and it was better but it still failed the water test. They are now sending it to one of only 4 roof specialist centers in the country as they think the roof may be misaligned.
 
I have to give my dealer credit he has offered me a refund or replacement and I am driving around in their demonstrator Eos. However he admitted there is a water leak problem with the Eos and a replacement would not be guaranteed to be leak free. As it happens the demonstrator is leaky too! We have had quite severe wind and rain so it has been tested to the extremes, but it is not unreasonable to expect a car to be weather proof!
 
I have decided to let them fix mine rather than have a replacement (especially as I am hearing it is a problem) because at least I will know it's fixed and if it does leak again it will be no quibble. He is even offering me an extended warranty. So.....as far as I am concerned they can take their time and I will put the miles on their Eos. It is going to be a couple more weeks but at least I will get a fully water tested and sealed car back!
 
Even with all this I must admit it's a fantastic car to drive and a real head turner. I love it!

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