Last post on Jun 10, 2013 at 12:34 PM
You are in the Volkswagen Eos
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Volkswagen Eos, Convertible
#219 of 241 Re: New EOS 2008 [repitwa21]
Aug 18, 2011 (3:37 pm)
I agree with the other very detailed reply. Just want to add the possibility of water damage causing electrical malfunction or rust.
I too had a 2008 Eos, the water damage was so bad with mildew problem, eventually VW also took it back and gave me a 2009 Eos as well. However, I was away for 72 hrs, and NJ had 7" rain, so I came home with my trunk wet, including the spare tire area. VW gave me a rental yesterday to trouble shoot this problem. I picked up my car this afternoon, they said it's now dry and said some plug was missing from factory which caused this leak.
When I got home, I notice the spare tired is still damp, but the bigger problem is that mildew was already there under the back side of the carpet cover panel. I took the whole thing out and cleaned it with bathroom mildew stuff, bad memories are coming back! I think there are now 4 weep holes on my trunk seal which there were not there before. I think that is their way to "correct" the problem.
Please verify this with me... Does anyone have holes on their seal around the rim above the bummer?
Due to fear of leak, after I wash my car, I am constantly wiping down edge and seals to eliminate any possibility of debris or clogs. Yet, the Dealer said there was nothing I can do to prevent this!
What ever you do, do not put up with any mildew smell and water problems.
I think VW dealers know about all these problems, so try to bring it in to see if they will honor free repairs.
#220 of 241 Re: I love my Eos but I can't drive it! [solalinde]
Aug 18, 2011 (8:59 pm)
Hi, I have a 2009 Eos that I have had for 22 months. The day I went to pick up the car, there was a recall issued on it and I waited 2 weeks for delivery because they couldn't get the part. I took possession on 10/3 and had the car in the shop on 10/22 bc the windows would go up and down all by themselves - they replaced the starter. A few months later I had no power on acceleration - they had to replace the part they initially put in for the recall. I have had window leaks on the rear driver side, front driver side window and front passenger window. Major "air" leaks that is extremely annoying. They fixed one air leak problem and created another. I have been told this is normal for convertibles which is ludicrous! I rode in my friends used BMW soft top convertible and no rushing air noise whatsoever. I was told by the VW dealership that they can do nothing more for me on the window issue. That was last year - they never called me to let me know that a "fix" had been provided but I learned about it and took it in to have it looked at again; they supplied the "fix" but it still leaks air. And, I just got the car back from service after having a new battery installed! After only 22 months! And I'm told this is normal! I have lived in Florida for 21 years and have NEVER replaced a battery in a vehicle. I have had this car in the shop 6 times in 22 months. I am disgusted and have researched the Florida Lemon Law and intend to follow up on it. I even mentioned this to the service rep when I picked the car up and I was encouraged to do so. First step is a registered letter to the manufacturer and another VW employee strongly urged me to contact the manufacturer saying, "They do not want you to be unhappy". Both VW personnel indicated that they know that VW has replaced cars for people who have been unhappy. I have had the "rolling" problem someone else described and also the transmission hesitation. I too love the car but it has become more trouble than it is worth. Luckily I purchased an extended warranty when I bought the car because I just new that last year of my lease I would have problems with the convertible top and from everything I have read on this forum I'm glad I did!
#221 of 241 Re: I love my Eos but I can't drive it! [missmarve]
Aug 19, 2011 (4:23 am)
FYI: VW replacing a car isn't due to a customer being "unhappy". In the view of Lemon Law, customer must allow the dealer to correct the problem(s), a few attempts if necessary, but there is a limit to this madness. So document all in details & dates, research how many days in total of out of use of cars, etc.
My 2009 is not noisy, that is a lame excuse but harder to proof verse a new battery replaced already.
Once you file complaint with BBB, company head quarters gets it, you then will get contacted from them directly, you may then communicate with a regional manager which will over see your next step at the dealer.
You may want to ask them to reimburse your cost of extended warranty as well since they apparently know about some recall problems and not proactively solve these first!
What about the rest of us who didn't get this coverage!?!
#222 of 241 Re: New EOS 2008 [msbannett]
Aug 23, 2011 (1:55 am)
Thanks for the reply, the car smells brand new the owners kept it in a garage with all of there other cars. We had massive rains this weekend and water came into the spare tire area and also dripped right above the drivers door/side panel were the roof meets.
I purchased an extended warranty for the vehicle 5yr/60k miles.
#223 of 241 Re: New EOS 2008 [repitwa21]
Aug 23, 2011 (5:30 am)
OK, sounds like this was the first time the car was exposed to the elements (rain) and water got in, so... keep it garaged or under a cover and get it to the VW dealer ASAP for a good going over of the seals. VW makes a special lubricant to keep the seals functioning properly and you MUST get it from the dealer and apply it to all seals at roof, trunk, sun roof, etc.
#224 of 241 To Buy or Not, 2011 or 2012 EOS Executive ?
Aug 30, 2011 (12:31 pm)
Whilst picking up my son from local VW service dept. I wandered into showroom and liked the EOS. Came home and proceeded to research a little. Whoa! what I have read so far is shocking. Though these appear to be older models, from what I gather 2009-2011 is same engine/transmission type with same ongoing problems. The leaks, the seals, the oil, the water, odor, rattles etc.
I would very much like to hear from msbannett, should I continue looking or turn and run? I am a fanatic when it comes to care of auto, follow maintenance schedule, always extended warranty, always dealership service even after warranty out. I keep records of everything and make sure all items are documented, even if service manager huffs and puffs. After all it's my car, my time and after warranty my money.
Appreciate all feedback.
#225 of 241 Re: To Buy or Not, 2011 or 2012 EOS Executive ? [3riptide]
Aug 30, 2011 (3:01 pm)
2 weeks ago, I took my car in for leak in the trunk. Today, I have the same leak. Read my past postings for the full stories: I had a 2008 Eos, then 2009 Eos... a squirrel also ate my 2009 Eos anti-freeze hose, was later told the material they use had starch, which attracted them. What? I had to pay for that repair out of my own pocket, the remaining leaks are still covered, so far. Your comment about "older models". First Eos came out 2007, how old can it be to have this much problems!? I never believe in Extended warranty, but if you decide to get this car, I highly sugguest it! I have a 1993 Honda Accord with over 240K miles, if the A/C worked, I probably would rather drive that car! Yes, I still love my Eos, living dangeously?
#226 of 241 Re: To Buy or Not, 2011 or 2012 EOS Executive ? [cadd2233]
Sep 09, 2011 (8:32 pm)
Thank you for taking the time to respond. Will read your previous posts. "Older Models" is purely personal, come by it honestly. I sell or trade every two years, we all have our vices. First EOS came out in 07, generally 1st year maybe two and kinks are resolved, food for thought on this model. Again hanks for your input. Loved my Honda LX 1978! not to mention my S2k. Always living dangerously! We only come this way once concously!
#227 of 241 Re: To Buy or Not, 2011 or 2012 EOS Executive ? [cadd2233]
Sep 09, 2011 (8:39 pm)
ok, hank= thanks and consously= conscientiously- please forgive.
#228 of 241 2008 Water Leaks-VW not cooperative
Dec 13, 2011 (8:43 am)
I bought the 2008 Lux Eos. I enjoyed driving my car for about three years until I started having rook leaking issues. At that time I started to deal with the dealer on a consistent basis and have never have such poor service with a car company before. I brought in my car a total of 4 times and i still had issues with leaking after that. I couldnt believe a 3 year old car would be so difficult for the dealer to fix. Additionally their corporate representatives were miserable to work with. They were not courteous or willing to help beyond telling me to continually bring my car back to the dealer. Its unfortunate that I spent so much on a vehicle and was treated so poorly. I had heard bad things about VWs in the past. I thought I would take c achance. I DO NOT RECOMMEND BUYING A VW.