Last post on Jun 10, 2013 at 12:34 PM
You are in the Volkswagen Eos
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Volkswagen Eos, Convertible
#208 of 241 Re: Leak, Stink in beautiful 08 pre-owned, certified Eos [marint]
Feb 24, 2011 (11:41 am)
I agree..use your warrenty. I just turned in my leased 2008 EOS. thank goodness. That little beast is gone. For the past two summers the car was in the shop for initially a moldy smell. The first time all my carpets were replaced and was told the leak was fixed. Last summer I began smelling mold again and in the shop it went for 2-3 weeks more and this time seals in the roof required major surgery. I filed a complaint against VW. I love the car don't get me wrong. The convertible sunroof was awesome but there were problems. For having the car 3 years it was in the shop many times. I was very disappointed. I am glad the EOS was all under warrenty and I didn't owe much or anything for that matter.
#209 of 241 out of warranty
Mar 28, 2011 (3:53 pm)
I have 51,000 miles on my EOS, and have water on the floor in the rear passenger side. When I took my care in last week the dealer wanted over $100.00 just to look at it. Anyone else out of warranty with a similar problem and any suggestions that are not going to cost me an arm and a leg? I had water leaks in the roof fixed previously and have not had any other water problem in the last year.
#210 of 241 Re: out of warranty [sqdink]
Mar 28, 2011 (4:46 pm)
I do not know where you are located but I would call several different VW dealers to see what they would charge to look at the car and to do this. The cost is probably unavoidable. Being out of warranty on any car can end up being a costly issue.
I would re-lubricate all the seals as a matter of routine maintenance. I would also check the seals specifically at the roof where the back of the sun roof portion meets the rear window section. Check to make sure the drains in the doors and pillars are clean and clear of debris and draining properly so that water is not building up and sloshing in. There is also a rubber flap that is located at the base of the rear window where it meets the opening at the back or of the trunk. Make sure it is not loose or able to be slid. It needs to be centered. It was loose in my last EOS. The other issue to check is to make sure the passenger side windows are not the source of the leak. Look inside your trunk. See if there is any sign of water, or dried spots where water had splashed in and dried. This would be at the sides, in and around where the hinges for the trunk lid sit. That could be a sign that water is entering via the trunk and running down into the rear. The rear seat back would be moist. The seat bottom would also have water below it, trapped on the metal frame directly underneath it.
If this can't be resolved then you may be heading for a trade in! Ditch that thing before it becomes a stinky, unrepairable beast! Because if it starts smelling, there is no way in hell you will be able to fix the problem.
Please let us know how this pans out.
Best of luck!
#211 of 241 water leak issues and running out of warranty in 7 months
May 10, 2011 (12:10 pm)
I live in Indiana and bought my 2007 EOS in Dec'07. After 1 year, started having water leaks when it rains. My local VW dealer "fixed" it twice by changing the deals, but the problem still exists. It has become worse since the last repair- now there is a rattling noise coming from where the water leaks, probably due to a poor seal. I also have the pool of water falling out from the foot of the door when I open it after the rain has stopped. Other issues I'm having: 1) flat tire on the front driver side every 8 months, 2) squeaky noise all over, every time the car goes over a rough road, 3) foggy windshields and windows under conditions that other cars don't fog up, 4) gas mileage has gone down by a hefty 20-25%
I'm taking it in for the third and last time tomorrow to fix the water leak. I've complained to VW over the phone and they gave me a case number. This forum has been really helpful in understanding what fellow EOS owners have gone through and achieved by fighting with VW. I have a general idea of what I need to do, but since I have only 7 months of warranty left on my car, I'd like to know how to be best prepared to win my battle with VW.
1. If the dealer fails to really fix the water leak, what do I do next?
2. how do I document all the complaints in writing?
3. Does my case qualify under the lemon law? I don't want another EOS. I prefer my cash back, but I will settle for another VW.
4. who do i approach to fight on my behalf under the lemon law?
Thank you so much for any advice that you can offer!
#213 of 241 Re: out of warranty [msbannett]
May 17, 2011 (11:00 am)
Happy to report local dealer did the right thing. Water was coming in from pasenger door window not going up all the way. Dealer replaced window motor and all the carpeting in the car at no charge.
#214 of 241 Re: I love my Eos but I can't drive it! [cadd2233]
Aug 02, 2011 (12:23 pm)
Good afternoon. I owe a 2008 EOS and have had all kinds of problems, from transmission hasitation, roof leaking, window motors replaced, oil consuption, breaks squeeking and now headliner or something wrattling at the very back on the drivers side andnone of the Techs at Momentum VW in Jersey Villaje had figure out where the problem is. My car has been in the shop over 12 times in the past year and I am about to file a Lemon complaint with the BBB. Has anyone done this and be successfull? Can anyone give me tips to make VW of America to replace my car? I have a case open with tons of complains with them and they jost tell me how sorry they are and do absolutelly nothing, so the BBB is my next option.
#215 of 241 2008 EOS and bad Service at Momentu VW
Aug 02, 2011 (12:30 pm)
I have a 2008 EOS thats has been at the shop at Momentum Jersey Village in Texas about 12-15 times in the last year and they have never been able to completelly and efectivly repair problems with my vehicle. I am about to start a case with the BBB and I will also send a letter to the CEO of VW of America Mr. Joshua Browning and would like to gather comments and other opinions that other consumers like me have gone throug dealing with Momentum and their Service Sales/Techs Reps and the frustration of not getting the car's issues resolved. If you have been in my position, I would appreciate the feedback. Also, my car has a rattling noise coming from the very back in the drivers side that no one has been able to figure out. Anyone with the same problem? Thanks
#216 of 241 Re: I love my Eos but I can't drive it! [solalinde]
Aug 03, 2011 (7:37 am)
Skip the Corp red tape. Go directly to BBB (success with VW & T-mobile disputes). Document every repair including how many days you are without your car. I live in NJ, read TX BBB rules on claim, may be different. Your time limit may be an issue. My 2008 Turbo Eos was purchased end of March 2008, by June, leak caused oder even after repair & carpet replacement. By filing my complaint, being presistent, I eventually got a new 2009 Comfort in Nov. 2008.
I got a better car since they no longer make Turbo. I worked a deal where I even got upgraded wheels!
Feel free to contact me again. Someone on this site was very supportive for me. I hope I can help another Eos lover. Btw, 2009 is fine so far.
Aug 18, 2011 (8:37 am)
Just bought a 2008 preowned EOS with 4032 actual miles have not driven the car as yet but looked in the trunk and it was filled with water I believe the warranty is over. any suggestions