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Volkswagen Eos Water Leaks

240 messages,  Last post on Nov 09, 2012 at 9:29 AM

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What is this discussion about? Volkswagen Eos, Convertible

Messages Page 20 of 24

#191 of 240 Re: Leak, Stink in beautiful 08 pre-owned, certified Eos [msbannett] by cadd2233

Sep 18, 2010 (2:33 pm)

Replying to: msbannett (Sep 18, 2010 12:32 pm)
In that case, then you really should consider the possibility of returning it. Of course, the dealer down south will tell you ANYTHING to get rid of it out of their lot. I don't know if you have any leverage anymore, is there any # of days to test it/return?
I do love my 2nd Eos, I hardly drive it, no leak yet in 10 months. I don't know what sucker got my 1st Eos, I hate to see someone like you get stuck with it, filled with empty promises, and do be aware of electrical problems which may occur down the line. What if it's an airbag? Would you want to risk that?

#192 of 240 Re: Leak, Stink in beautiful 08 pre-owned, certified Eos [cadd2233] by msbannett

Sep 18, 2010 (3:01 pm)

Replying to: cadd2233 (Sep 18, 2010 2:33 pm)
OK, now your freaking me out... I had not thought about that. Airbag deployment for no good reason can be deadly! I will give the local dealer a chance to fix and will also keep the dealership that sold it to me in the loop. If it cannot be resolved in a reasonable time frame I will go to plan B. What plan B is, I have not quite figured out. I hate to think that it will come to that. Fingers crossed.

#193 of 240 Re: Leak, Stink in beautiful 08 pre-owned, certified Eos [msbannett] by cadd2233

Sep 18, 2010 (3:29 pm)

Replying to: msbannett (Sep 18, 2010 3:01 pm)
I'm sorry. I was trying to put it to you gently at first, but I see you weren't getting my hint. Actually, I was more thinking of it being rusted, NOT deploy when needed. Better SAFE than sorry!? One can always use SAFETY as a legit reason to be concern, they can't deny you of that! Or, you can still "document it" as any "promises" they give you, so IF you ever need to sue them for injuries, not inconvinence (such as if the sound systems get fade out), you want them to put EVERYTHING in writing.
You asked for advice, I give you the big picture, so you are more prepare to face the battle. Know when to retreat, and when to fight "to the death"? Sorry, but better to freak you out now than seeing you with worse posting.

#194 of 240 Re: Leak, Stink in beautiful 08 pre-owned, certified Eos [cadd2233] by msbannett

Sep 23, 2010 (7:30 am)

Replying to: cadd2233 (Sep 18, 2010 3:29 pm)
Well, here is an update... All is well with the Eos!
VW authorized the dealer to pull out the interior and replace the carpets and padding. The interior will be cleaned and put back together. The mold test I had done by a third party industrial hygienist came back clean, so no mold. The smell, according to him, is from the deterioration of the rubber carpet padding which has been breaking down from prolonged exposure to moisture. It gives off a foul odor when doing this. Apparently this is not an uncommon problem for rubber padding or rubber backed carpets when exposed to long term moisture. He said it happens a lot on cement slab floors that take on moisture. He recognized the odor when he came to examine the car. The seals in the car have been replaced with new, redesigned seals and they all assure me the new design does not leak. The car has been water tested and is tight and dry. Going forward VW stated that should this not resolve the issue of the odor they would take the next step which would be to replace the seats as well as trunk liner, etc. So, for the moment all is OK. The car has been at the dealer since Monday and should be back tomorrow. Fingers crossed!

#195 of 240 Re: Leak, Stink in beautiful 08 pre-owned, certified Eos [msbannett] by cadd2233

Sep 24, 2010 (6:01 am)

Replying to: msbannett (Sep 23, 2010 7:30 am)
If the Lemon Law applies, by keeping track of # of days in shop will give you leverage. Perhaps still document everything, make them put things in writing whenever possible. Negotiate FREE extended warranty including rust protection with the Regional Manager. Glad you are making progress, just want to make sure it's not 2 steps forward 3 steps back... bad mileage this way!
Best of luck to you. I do love this car, but never stop fearing the worst.

#196 of 240 All is NOT well in Eosville! by msbannett

Sep 25, 2010 (9:16 am)

After 4 days in the shop and all carpet and padding replaced the cat-urine-like odor is still there. It is now fairly apparent that the smell is coming from the rear of the car. The trunk stinks and so does the space underneath the rear deck cover when the top is down. With the car parked on the drive way, top down you can smell it wafting out as you approach it. It also noticed that the rubber flap attached to the chrome trim at the base of the rear window is loose and was slid all the way over to the drivers side, leaving a large gap on the passenger side. There are water marks on the trunk hinge lifts and on some of the exposed metal parts within the trunk. ANY ONE HAVE ANY INFO based on their experiences with this sort of thing? THANKS!

#197 of 240 Re: All is NOT well in Eosville! [msbannett] by msbannett

Oct 30, 2010 (6:46 pm)

Replying to: msbannett (Sep 25, 2010 9:16 am)
Better late than never. I finally have an update on the car smell issue... After all this time the problem with the stinking Eos is OVER! The dealer here in Charlotte tore the car apart and discovered extensive water damage throughout the interior. It was more like a case of leaving the top down in a torrential downpour (common in South Florida) as opposed to a leaky top. They did their best and replaced carpet, padding, seats, interior sound proofing foam and still the smell would not go away. It did get better to a degree but it was not at all acceptable. So... I drove the car back to Florida and returned it to the dealer. They took it back, made me whole on the transaction and I got into a new Eos that does not smell and has 24K fewer miles than the last one! It is the same year (08), same color (black w/ beige leather), same trim level (Lux) and has brand new tires and brakes! It pays to be persistent! I drove the 11 hours back to Charlotte and the car was perfect. Now I just have to wait for the first rain storm and see if the sucker leaks. I don't think it will. I ran it through the car wash and not a drop of water was seen, so I think things will be OK.

#198 of 240 Re: All is NOT well in Eosville! [msbannett] by cadd2233

Oct 31, 2010 (5:41 am)

Replying to: msbannett (Oct 30, 2010 6:46 pm)
So glad you got to exchange the car and got a better deal. Yes, being persistant is the only way to your voice and concern heard.
As for car wash, I do it myself by hand. My dealer said they replace seals on many Eos and improved the conditions, but he has never smell anything as bad as mine.
Hope you still have some kind of warranty. Best of luck.

#199 of 240 Re: VW Eos 2.0, TSFI Leaking Roof, Lack of response from VW [monwales] by chatnchow

Nov 17, 2010 (7:29 pm)

Replying to: monwales (Nov 25, 2007 1:49 pm)
Yes, I've had all of the same issue with the roof being replaced as well. I have continued to experience leaks.
 
The car went back today for them to take a look.
 
I have filed a claim with VW corporate and will have an answer by Friday. As much as I love the car if they can't fix it, I'd like for them to take it off my hands

#200 of 240 Re: EOS conv leakage [ralph001] by wstrobel

Nov 23, 2010 (3:06 pm)

Replying to: ralph001 (Apr 03, 2010 12:38 pm)
Check your mats. It is probably coming from them. VW replaced my whole interior

Messages Page 20 of 24

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