Last post on Jun 10, 2013 at 12:34 PM
You are in the Volkswagen Eos
What is this discussion about?
Volkswagen Eos, Convertible
#172 of 241 Your car should not leak if water falls vertically!
May 23, 2010 (5:53 pm)
I have a 2008 Eos... Love it, but...
the 20,000 mile service, I mentioned to the dealer that there is a minor leak at the junction of the top to passenger side windshield... Long story short, they have had the car on and off over 2 months. Now the car has multiple leaks all over. VW gave me their official statement of "Your car will not leak if it rains on it vertically. But if water hits it in a horizontal angle, it will leak, and that is normal for all Eos's"
Is this true with your cars? I do not know how your experiences have been, but my dealer has been great. The last loaner I had was an Audi Q7, that I had for close to 3 weeks. VW corporate has been very rude to me.
#173 of 241 Re: water in trunk [jimg602]
May 25, 2010 (12:55 pm)
There is a technical bulletin that addresses this issue. I don't want to scare you but I've brought my car back to the dealer at least 5 times trying solve the leak and this last time I called VW's customer service number and they ended up sending and EOS expert to the shop to fix it. I'm still not sure it's fixed but I'm hopeful. You should also check out this site http://vb.vwvortex.com/. It's a good resource to help find technical bulletins and such. Pitch a fit and make them change the carpet or your car will smell awful when it's hot outside. Good Luck!
#174 of 241 Re: Repaired? [koolkat4]
Jun 14, 2010 (6:01 pm)
Can you email me your attorney info? I am in Atlanta and need help with our 2008 EOS.. wxcast at gmail.com
#175 of 241 Re: Your car should not leak if water falls vertically! [leaking2008eos]
Jun 15, 2010 (5:53 am)
My 2008 Eos leaked in the same spot, see my previous posts of inches of interior flood and smell. Go see your local Lemon Law, determine how many days and attempts of repairs you need to qualify to file for this process. I eventually got a new 2009 (in Nov.) from being persistant with the VWof America. With the help of this website, the support and suggestions, I was able to know my rights.
If you accept the excuse of "vertical rain only", I feel sorry for you. Don't take this laying down... horizontally!
#176 of 241 Re: Repaired? [eossux]
Jun 15, 2010 (5:54 am)
What ever your problem may be, couldn't you save the $ from Attorney if you look into the Lemon Law?
I did, other suggested. I got a new car as replacement... eventually.
#177 of 241 Re: In Arbitration with VW for leaks [camie00]
Jun 22, 2010 (4:53 am)
Please let me know how this turns out for you
I own a 2008 Eos and right now my car is at the dealership with the same exact issue. If I have to keep returning the car I might as well go right ahead a contact VW HQ to get this straighten out.
#178 of 241 Leaking not covered by warranty!
Jul 10, 2010 (5:51 pm)
My 2007 Eos has been leaking for some time , after many attempts to clean out the channels. Pine straw accumulates quickly and causes trapped water to spill out from the floor or doors. Carpets destroyed, terrible smell and even has found it's way into the glove box. All papers are moldy and wet. How can this be NOT a design flaw! I am told that I must pay for all repairs and charge my insurance company for new carpets! I cannot afford legal assistance. Has anyone else been told it is a "maintenance" issue, not a warranty one.
#179 of 241 Re: Leaking not covered by warranty! [wetfeet]
Jul 11, 2010 (6:27 am)
It IS a design flaw, VW is not going to admit it easily because it cost them $. They are aware of it, mine leaked in the right corner (sound like the same area as yours since you mention the glove box). Mildew smell cannot be removed EVER. After repair & replacement of pad & carpet, unbearable smell still existed. They asked me to drive it for a while see if it will fade, I did as good faith but eventually they gave me a new car after I kept pressure using the Lemon Law. Keep good records of your repair and every conversation. Review your rights in your own state Lemon Law. Good luck.
#180 of 241 I love my Eos but I can't drive it!
Jul 30, 2010 (12:41 pm)
I am about to go to arbitration with VW for water in the trunk. The hydraulic in the trunk failed so badly that the top is stuck down and I am being told that the part is not covered under warranty ( I have a 2008 with 16,811 miles). I live in Northern New Jersey the dealer is worse than Satan himself - holding my car hostage stating they are the "only ones" that will be able to repair my car.
For all those arguing - keep arguing until you get what is rightfully yours
This needs to be a class action suit against VW - too many people are having water leak issues. No wonder the car is not advertised!
#181 of 241 Re: I love my Eos but I can't drive it! [jnfr2424]
Aug 08, 2010 (9:54 am)
I also live in North Jersey, but decided NOT to deal with East Coast VW (in Englewood Cliffs) because they are so bad. Is that who you are referring to? Anyway, I searched inventories of every dealership from Boston to Maryland, eventually picked my 2008 up from Atlantic City. Returned to VW in Nov. 2009 for a new Eos due to leak and supported by Lemon Law.
So, look up BBB rules, and document everything. If you need additional help, feel free to me. My 2009 is fine so far, but I hardly drive it, only 4,500 miles.