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Volkswagen Eos Water Leaks

152 messages,  Last post on Oct 05, 2009 at 2:49 PM

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What is this discussion about? Volkswagen Eos, Convertible


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#143 of 152
2008 EOS moisture by chump2
Sep 01, 2009 (8:34 am)
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carpets are damp , i guess thats it we are bringing to the dealer tomorrow
the othe problem we have is the door window freeze and wont move when you unlock the doors , and if you open the door to fast it wont close because the window never went down that 1/4 inch to clear the gasket , the dealer told us last year to take a cup of warm water out to the car and throw it on the window
my comment to him was ARE YOU freaking nuts
thanks
#144 of 152
Re: Love my Eos! [wlby] by david198
Sep 04, 2009 (1:32 pm)
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Replying to: wlby (Dec 03, 2006 1:52 am)

You guys don't need new seals. There is a procedure listed in you owners manual that outlines seal treatment. This is to be done every six months. The treatment product is available at all VW dealerships. Most dealers don't know about this treatment so take your manual in and show them. They can order it, the part number is in the manual.
 
The product they (VW) sells will treat the seals and make them swell up afterwards. The seals become soft and pliable also. I have used this product myself on my seals on our 08 EOS. We had water leaks before the treatment and now have none. I even took a hose and sprayed water directly on the roof and window seals and could not make my car leak water. I takes about a half an hour to treat your seals around the windows and roof top.
#145 of 152
No support in OZ by leakyaussie
Sep 22, 2009 (2:33 am)
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I have had leaks in my car since I bought it 17 months ago . The water test here in Australia is the service team throwing a bucket of water over the roof and saying it passes. The last two leaks caused the boot and petrol cap to malfunction as well as the locking and unlocking.
 
Last week the rain was so heavy it was the first time I had water gushing in through both windows. The speakers were full of water and I had to stop every 30 minutes to empty the inside of the doors.
The dealership have advised (it has been in being repaired since last week) that if I have major issues I will need to contact Volkswagen Australia as they deal with refunds and replacements etc.
The first number I was given by the dealership was disconnected. The second number was for breakdowns and they could not assist with a customer service number. I was also told that the leaks were very rare and taht I was the only car with this issue. I now know this is not true !!
 
I have emailed the contact us on their website and have heard nothing. I am due to pick up my car tomorrow (again ) I am really concerned with the possible damage to the electronics , inside floor, floor of car etc.Any advise on how to proceed with getting a replacement vehicle (hopefully with no leaks ) or a refund.
 
I must say I love my car when it doesnt rain. I am disappointed that I will now be going down this path.
#146 of 152
Re: No support in OZ [leakyaussie] by cadd2233
Sep 22, 2009 (6:16 am)
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Replying to: leakyaussie (Sep 22, 2009 2:33 am)

Welcome to the Unhappy Eos group. I am in NJ/USA, we have option to file a complaint to "Better Business Bureau" where manufactor must respond to the lemon law (if fits the criteriar). I'm going through this process myself, since my roof leaked so bad that I had a flood INSIDE. One sniff of the car, after it has been repaired and aired out for over 1 month, the regional rep agreed to replace my car. I'm still waiting... Although my first choice was to return it, since I lost the use of it during the best season, they refuse to this idea... long story. Anyway, my advice is to find out in Aussie if you has similar consumer protection agencies.
Another concern my neighbor brought up is, even if it has been repair NOW or eventually, in my case, the water damages may cause future unforeseen rust on your electronics and mechanics. Something that can cost you plenty of $ to repair once the warranty expires, since rust may take a while to eat through the wires etc.
I agree, I love this car, but dry and use the top down because it's a beautiful day, NOT because I can't breathe, it smells so bad!
#147 of 152
EOS Water Leaks by bones66
Oct 01, 2009 (1:55 pm)
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I've had an EOS for 2 years and have travelled 60,000kms (I live in Australia near Sydney). It's normally parked outside and I've never had any leaks. I have lubricated the special rubber seals with the right lubricant and so far all is good. No leaks at all. Search the net and you'll find the VW tech instructions on how to do it - quite straight forward - but don't use it on any seal except the ones in the instructions - normal rubber can't absorb the lubricant. It's expensive stuff, but is available from non VW sources.
#148 of 152
Re: EOS Water Leaks [bones66] by cadd2233
Oct 01, 2009 (6:24 pm)
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Replying to: bones66 (Oct 01, 2009 1:55 pm)

Thank for your tip. As of today, I only have 7,200 miles on this car, purchased March 08. I stop driving it because the smell is terrible. VW is working on getting me a new one, but they want over $2K from me for a Komfort model, because they no longer make my Turbo model in 09. I don't think I should have to pay the difference. What do you think?
#149 of 152
Re: EOS Water Leaks [cadd2233] by jgjiffy
Oct 03, 2009 (6:30 am)
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Replying to: cadd2233 (Oct 01, 2009 6:24 pm)

Cadd, contact me at my screen name at AOL.
#150 of 152
Re: EOS Water Leaks [jgjiffy] by cadd2233
Oct 03, 2009 (8:16 am)
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Replying to: jgjiffy (Oct 03, 2009 6:30 am)

I sent you an Email there, in case you check here too.
I just re-read your comments, that you got out and have a Ford instead. I would like to keep Eos, since I prefer FWD & manual trans in the snow.
The only other complaint is the blind spot, which I don't think they'll change because the roof need the heavy support.
#151 of 152
Major Water Leak - from underneath by paul34b
Oct 05, 2009 (8:33 am)
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Well as nervous as I was when I purchased my 2008 EOS 18 months ago, I never had any leaks from above, meaning the roof area. My leaks came from under the car somewhere.
 
I had been smelling a moldy odor for a few months that got progressively worse until the end of July 09 so I brought my EOS in for an evaluation. My car was in the shop for over a week. VW did admit there were bad seals from the under-carriage area and water had been soaking under the carpets for some time. Interestingly enough the carpets were never wet to the touch. All carpets, matting and some new seals were replaced throughout the car and windows. No charge to me thank goodness. I did have a big problem but VW did remedy the issue. Oh yea aside from the moldy smell the interior windows would be fogged up every morning. That was another sign something was off. To date it looks like the issue has been solved. My car smells clean again and no moisture inside. It did take over a month to get rid of the moldy smell though.
#152 of 152
Re: Major Water Leak - from underneath [paul34b] by cadd2233
Oct 05, 2009 (2:49 pm)
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Replying to: paul34b (Oct 05, 2009 8:33 am)

Glad the smell & fog up are gone, you're lucky! But look under the peddles, my steering rod was completely rusted. Even after they removed the entire carpet and insulation, I can't ever get rid of the smell. I think seats are also a factor.
Good luck to you. Beware of other electrical erosion/rust in the future.

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