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Volkswagen Eos Water Leaks

163 messages,  Last post on Mar 17, 2010 at 2:18 PM

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What is this discussion about? Volkswagen Eos, Convertible


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#13 of 163
Leaky Eos in the UK! by grubbygirl
Dec 22, 2006 (10:33 am)
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Replying to: malone32 (Dec 03, 2006 6:57 pm)

Hi
I am in the UK and took delivery of my Eos on 30th November. By the 5th December it was back at the dealers because of a leak. The drivers foot well was soaked and the cubby on the drivers side was half full of water. They said it was the roof seal above the windscreen and it was tracking down. They replaced the seal and it failed the water test. After discussions with Germany they were sent a "modified" seal. They fitted that and it was better but it still failed the water test. They are now sending it to one of only 4 roof specialist centers in the country as they think the roof may be misaligned.
 
I have to give my dealer credit he has offered me a refund or replacement and I am driving around in their demonstrator Eos. However he admitted there is a water leak problem with the Eos and a replacement would not be guaranteed to be leak free. As it happens the demonstrator is leaky too! We have had quite severe wind and rain so it has been tested to the extremes, but it is not unreasonable to expect a car to be weather proof!
 
I have decided to let them fix mine rather than have a replacement (especially as I am hearing it is a problem) because at least I will know it's fixed and if it does leak again it will be no quibble. He is even offering me an extended warranty. So.....as far as I am concerned they can take their time and I will put the miles on their Eos. It is going to be a couple more weeks but at least I will get a fully water tested and sealed car back!
 
Even with all this I must admit it's a fantastic car to drive and a real head turner. I love it!
#14 of 163
Leery by snh
Nov 26, 2006 (11:46 am)
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Having had convertibles for the last 20+ years and now shopping for a new one, my wife and I are very interested in hearing about leaks. That IS an important issue. We were ready to buy an Eos, but are now leery because of the reported problem. A salesman told us, when we confronted him with it, that he has sold four and all four have leaked at the same spot, at the front windshield pillar, and that the VW reps were looking into a solution. So, I too, would like to know what the dealer did to remedy the problem for the owner that reported it previously.
#15 of 163
leaking roof by frerid
Jan 03, 2007 (8:14 am)
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Hi everyone,
 
I got my EOS (Thunder Blue with Cream interior) in October and I love the car. I have luxury package and couldn't be happier with the features. I did have a few drops of water come in from each of the roof pillars where they meet the windshield, but only when going through the "touch free" car wash (which really shoots the water at the car). When I go through the regular car wash or it rains I have not had any leaks at all.
 
I was thinking of bringing the leak to the dealers attention, but I am afraid when they try to "fix" the problem, they could make it worse. I had a VW Beetle Convertible for the past four years and it never leaked at all, even in the car wash, and that was a soft top. So....I'm not sure if I should live with the occasional drip or have them work on the problem. Any advice??
 
Thanks,
 
Dan
#16 of 163
Re: leaking roof [frerid] by houstontxmob
Jan 03, 2007 (9:07 am)
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Replying to: frerid (Jan 03, 2007 8:14 am)

Okay, there's no accurate anwer to your question. But it all comes down to if you can live with a few drops of water whenever you are going through car wash.
 
It happens to my EOS too, but I don't think I will get any repair for it just because of that. My point is, if it doesn't leak during raining, then I think I can leave with couple drops of water. You've made a good point about making the matter worse trying to fix it. You've never know.
 
Also, if you refer to the manual, you should apply some kind of protectant on the seal every now and then. I've done that and it does helped significantly when the leakage. Check it out and maybe that would solve your few drops leakage.
 
Maybe in the future VW will come out with a solid solution and do a general recall/fix for the roof seal. So maybe then I will take my car in for that replacement.
 
Hope that helps.
#17 of 163
Re: leaking roof [houstontxmob] by frerid
Jan 03, 2007 (1:36 pm)
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Replying to: houstontxmob (Jan 03, 2007 9:07 am)

Thanks houstontxmob. I am very weary of dealers "fixing" anything like this, so I think I am going to just live with it at this point. I will read the owners manual about putting protectant on the seals. I didn't realize this was something I needed to do.
#18 of 163
Mine leaks too by velcrospot
Mar 06, 2007 (11:02 am)
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I am in the UK and have just taken delivery of my silver 2.0 TDI DSG Sport. What a fantastic car but guess what mine is suffering from the same problem as everyone else. The problem is made worse by the fact that it can only be fixed by a qualified EOS technician and we seem to be unable to locate such a knowledgeable person either at the dealers who supplied the car or any of the dealerships near to where I live.
My own dealers answer was that we would have to wait until they have trained someone and it could take 2 months.
Not good enough so I have contacted VW customer services on 0800 711811 and contrary to what my dealer said they have informed me that if I take my car to the dealership where I bought it they will arrange for the car to be transported to the nearest EOS technician for the problem to be rectified and supply me with a vehicle to use in its abscence.
So far so good but I am still waiting for my dealer to verify this.
My leak is very minor but should not be present in a car of such value.
Watch this space.
Advice from anyone in the same position would be appreciated
#19 of 163
My car leaks too, but I am hopeful! by blowininthwind
Mar 06, 2007 (7:50 pm)
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My new car also leaks, but I found a writer on vwvortex that seems to have an inexpensive fix. Look at the site of Eos regarding leaks and he seems to be confident that he has fixed the problem without any big adjustments, just adding lubricant. I am going to give it a try and will report back if it helps my 2 week/delivery car.
 
I am very hopeful, he seems confident this worked.
#20 of 163
FINALLY, THE ROOF LEAKS SEEM TO BE SOLVED! by snh
Mar 18, 2007 (4:17 pm)
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Yes, every EOS owner and prospective owner needs to read the excellent report of what appears to be the solution to the leaking seals at the following site: http://forums.vwvortex.com/zerothread?id=3087297
#21 of 163
EOS - treating the rubber seals...? by autumn3
Mar 16, 2007 (2:37 pm)
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I purchased a slightly used 2007 EOS, Thunder Blue with beige leather, luxury, dynaudio. It had only 1100 miles and I got over $4k off sticker price. I was aware of the leak problems before I purchased - but I decided to take the risk. Foolish? Perhaps - we'll see. Ok, now for my question: I read the manual and it recommends treating the rubber seals regularly to minimize the risk of seals leaking, cracking, freezing, etc. I went to my VW dealer and they looked up the part # - they want $75 for a couple ounces!!! Does anyone know if there is a general purpose rubber protector that I could use that would be effective? Or should I pay the price for VW's recommended product?
 
Second quesion: does anyone know if putting a automatic car starter in will void my warranty?
 
Thanks for your help in advance.
 
P.S. I do have very minor leaks in a high pressure touchless car wash (when the high pressure rinse shoots sideways - directly at the windows). By minor I mean a couple drops. I can live with that.
#22 of 163
Re: EOS - treating the rubber seals...? [autumn3] by paulzooms
Mar 17, 2007 (4:37 am)
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Replying to: autumn3 (Mar 16, 2007 2:37 pm)

Krytox is a necessary maintenance procedure. Yes, it is expensive, but cheaper than dealing with leaks (not to mention roof noise - squeaks and rattles). This topic has been beat to death on the other forum. Here is the best thread, which includes a very good photo-tutorial on how to apply the stuff:
http://forums.vwvortex.com/zerothread?id=3087297
 
Consider it TLC for your baby. High pressure (touchless) carwashes are to be avoided. Regular car washes are OK as per the Owner's manual.

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