Last post on Dec 02, 2013 at 9:01 PM
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Chevrolet Suburban, Chevrolet Tahoe, Chevrolet Silverado 2500, Engine, SUV
#145 of 208 The Suburan engine saga continuess with 40k miles
Nov 21, 2011 (4:44 pm)
Adding on to my original post as the saga continues - 2008 Chevrolet Suburban with 40k miles. We don't fall under the state lemon law because the majority of our issues happened after 24k. Lee Johnson Cheverolet has been very responsive but the issues continue to happen and now I'm worried about overall damage to the engine.
1k - we had to have the steering gear replace. 5 days out of service.
27K in Nov 2010, but within 2 years of purchase, our stabilatrac and traction control warning lights went on - engine power reduce. All the AFM lifters on the cylnders had to be repaired. #10-06-01-007B: Active Fuel Management (AFM) Engine.
29k in Feb, engine light goes on - no engine power when running so had to get towed. Throttle body assembly had to replaced
31k in May, check engine light goes on AGAIN after a two hour drive. Third time in 5 months. Engine is losing power. Replaced fuel pump, gasket and seal.
32k June - oil leaking - oil filter seal had contamination and has to be replaced.
36k August - blue smoke and ticking - oil consumption test performed and failed. Engine cleaned and lifters/seals replaced - again.
40k November - leaking oil again. Two other suburbans in dealship with the same issues. Contacted GM customer service to open a case. I've had enough.
I no longer have the confidence to take this car on two hour "long trips" vs. driving around the city with my three kids. I'll report back on the nature of the current issue.
#146 of 208 Re: The Suburan engine saga continuess with 40k miles [seattlemom1]
by Stever@Edmunds HOST
Nov 21, 2011 (5:15 pm)
If you don't get any help from the dealer or GM, ask around. Apparently lemon law isn't an exclusive remedy in most states and you may be able to bring a warranty claim. Your local consumer protection agency or AG's office (or a lemon lawyer) would know for sure.
#147 of 208 Re: The Suburan engine saga continuess with 40k miles [seattlemom1]
Nov 22, 2011 (9:21 am)
Thank you for your post. Have you spoke with GM Customer Assistance? If not I would recommend doing so. Please feel free to email me your information and experience. I look forward to hearing from you.
GM Customer Service
#148 of 208 Re: 2004 engine dies while driving [04suburban]
Dec 30, 2011 (5:56 pm)
I have an 03 Suburban and have been experiencing what sounds like the exact same problem. Driving down the highway and it suddenly dies as if the fuel was cut off. When trying to restart it sputters a few times, and then after waiting a few minutes it will finally restart and run normally. Sometimes for months, sometimes hours, and sometimes minutes. I replaced the fuel pump relay and it seemed to have solved the problem for six months. Then yesterday, on a long trip, it started doing it again. Died 4 times in an hour. Finally, I stopped an bought another fuel pump relay. However, it still dies about an hour later. But, this time I simply got out, switched the fuel pump relay for the one I had switched out, and it restarted on the first try. Just had it checked out by a mechanic who didn't think it was the fuel pump and didn't want to do an $800 job if it wasn't the problem. So, now I am supposed to head home on a 1000 mile trip and have no idea what is going on. Did the new fuel pump solve the problem? Did you try the advice of the poster who mentioned service bulletin #09-06-04-035A? Any help you can give would be greatly appreciated.
#149 of 208 Re: 2004 engine dies while driving [03suburban]
Dec 30, 2011 (9:38 pm)
Believe me, I am the first guy to not want any mechanic to just start swapping parts that might not be necessary. Look back on this thread to my post #140 for advice on how you might be able to determine if the fuel pump is the culprit for your intermittent and terribly perplexing problem.
Unfortunately that method of checking for the fuel pump as the issue requires that the vehicle first experiences the problem. Did the mechanic offer a way of monitoring the fuel pressure, to see whether it is sufficient on a consistent basis, or whether it has occasional dips to lower than the required/specified psi?
Since I installed the pump on my '01 Suburban, it has run reliably for 9 months, including a 2600 mile trip during the summer. Just installed new tires and front brakes, I am ready for winter. Best of luck with your problem.
#150 of 208 Re: The Suburan engine saga continuess with 40k miles [gmcustsvc]
Feb 15, 2012 (7:38 am)
I have had an almost identical situation with my 2008 Suburban. It has stalled out on at least four occassions after the Stabilitrack and other warning lights come on while the vehicle loses power. On three of the instances, the dealer has replaced the throttle body under my warranty. After the most recent incident in Jan 2012 I did contact GM customer assistance. I was offered 2,000 off of a new vehicle. When I explained that I do not want a new vehicle & really just need mine fixed, GM told me that it will likely involve involvement with a GM field engineer. I requested the same, and the rquest was denied. I've been told that this is something that I will have to work out with my local dealer. I have been placed in a situation where the issue continues to go completely unresolved, and I am essentially in an unsafe vehicle. I've been renting cars for extended trips and am considering long term rentals while I try to resolve the situation.
The entire situation is extremely disappointing - this is my third GM vehicle (second suburban) and, while I would never had thought hat it would be my last, I really must consider other manufacturers. GM's complete disregard for an unsafe product up until this point is both surprising and unfortunate.
#151 of 208 Re: The Suburan engine saga continuess with 40k miles [eca1]
Feb 29, 2012 (9:16 am)
Wow. I can't believe so many of us have the same issues. The worst part is that we are putting ourselves and our passengers in a potentially dangerous situation while driving an unreliable vehicle. My 2007 Suburban has been in the dealer for multiple problems. It breaks so I bring it in for service. They try and fix it and it breaks again. Now I basically never want it back. It's a cycle that we are all in. But how will they ever fix the multiple problems that keep happening as a result of an obvious massive manufacturing problem? Their are 143 service bulletins on this vehicle. You can't possibly rebuild the car and keep it running without a complete engine overhaul. Right now my dealer has my vehicle and is "trying to work something out" to compensate me in some way for the unreliability. You can extend the warranty, have GM pay for the repairs, and fix it all you want. Bottomline...I don't feel safe with my horses in tow and my kids in the car. I no longer want to drive this vehicle to the store or take it on vacation. This was my first American purchase and I will never do it again. Sadly, now that gas prices are rising, we are all stuck with these gas guzzlers that are not safe.
#152 of 208 Re: 2009 Suburban stalling problems [ultimus]
Sep 12, 2012 (10:52 am)
I own a 2008 Cadillac Escalade and had the same problem. The first time it happened, I could not start the engine after stopping for gas. I was able to finally get it started by tapping on the bottom of the gas tank where the fuel pump is. I immediately went to the dealer who tried to claim my battery was bad, and that they could find no problem. It probably had a bad cell from attempting to start the car for 30 minutes.
The car then stalled after exiting the highway the same day. I got it started by tapping on the bottom of the gas tank again. I then replaced the battery to be on the safe side since I was on a road trip. No more problems occurred for a few days. I was on another trip and stalled exiting the highway and was able to get it started by tapping on the gas tank.
Fortunately, a dealer in Orlando diagnosed the problem as the fuel pump. The funny thing is they thought I was paying for it and quoted me $950 for the repair. I then informed them that the fuel pump is part the of the drive train, and that the car was under warranty still. The service manager studdered and said he was have to check on that. After 30 minutes, he called and agreed to replaced it under warranty.
My Escalade has been driving fine so far with no stalls. I do feel that they would not have found the fuel pump bad if I had mentioned powertrain warranty from the beginning.
I have also had 3 lock actuators replaced and my forth one has now failed, as well as one of the previously replaced ones! The dealer refused to fix these under warranty since I had 58k miles, even though was a warranty replacement!
Bottom line, I think GM has some serious quality control issues on their electrical parts and refuses to fix problems that are affecting numerous customers.
#153 of 208 Re: 2009 Suburban stalling problems [soochman]
Sep 12, 2012 (12:03 pm)
Good afternoon soochman,
We're sorry that your experiences with us have not been what they could have been. If there's anything you would like for us to look into, please email us at socialmediagm.com with the following details: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the names of the involved dealership.
Sarah, GM Customer Service
#154 of 208 Re: 2004 engine dies while driving [03suburban]
Sep 28, 2012 (4:56 am)
I experienced problems very similar to those mentioned in these threads. It got to the point where I couldn't get around the block without it stalling two or three times. It had begun by stalling out when driving down the highway usually when coming into city traffic. It put my wife in several very unsafe conditions in Atlanta and Charlotte. I did all the troubleshooting for fuel pump problems and was on the verge of replacing it. I kept on doing Google searches for this problem and finally found one very obscure post that pinpointed the problem exactly. It was that this problem can be caused by a dirty Mass Air Flow (MAF) Sensor. The great news is it is very inexpensive to try this and a very easy task to perform. There is special cleaner just for it. From reading, just better to pay a couple of extra bucks for it as other cleaners can cause damage and or gunk up the sensor even more. I think it was $8. Any parts store will have it. The sensor itself is at the front of the main air intake. It only requires loosening a hose clamp type fitting and pulling away the air intake. Carefully remove and spray the sensors. They are VERY thin wires. http://www.youtube.com/watch?v=gd640ImE9Ec
Doing this has completely solved my stalling out problem! I hope this helps someone else to keep from spending a fortune on shop repairs.