Last post on Dec 02, 2013 at 9:01 PM
You are in the Chevrolet Suburban & Tahoe
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Chevrolet Suburban, Chevrolet Tahoe, Chevrolet Silverado 2500, Engine, SUV
#127 of 208 Re: 2009 Suburban stalling problems [retzmountn]
Jan 20, 2011 (12:08 pm)
So I guess this is not a problem of my own, either. I have a 2009 Chevy Suburban. The engine failed on me now the 3rd time and I'm having my car towed in tomorrow. The 2nd time I had this problem, the dealership even charged me for this problem as they claimed the car hit a rock or something on the road that caused the problem and I was right passed out of the bumper-to-bumper warranty. What kind of car shuts off its engine by hitting a small rock from a paved road from the bottom? And if so, why does it give multiple messages before it shuts down instead of stalling all of a sudden due to the rock damage?
Now since this happened a third time, I don't believe a rock caused the problem. If it even was a rock, Chevy must have made a horrible design to make rocks shut down their engine in the middle of the highway.
I almost liked this car but from this engine problem, I have very serious doubts about this car and GM/Chevrolet itself. If this problem is not completely solved this 3rd time, I will never EVER buy a Chevrolet car again and my children and grandchildren will stay away from it also, no matter what model it is. Bad luck can happen 2 or maybe 3 times, but if it happens again, I know there is a very serious problem with the company and the cars they make and ALSO how they deal with their problems.
It's very scary when you see your car engine stopping right before your eyes in the middle of a dark night on a busy highway. I hope this is the last time I see this problem.
#128 of 208 Re: 2009 Suburban stalling problems [ultimus]
Jan 26, 2011 (6:33 am)
Can you please email me and update me on your situation. Please include your VIN and current mileage. Thank You, I look forward to your response.
GM Customer Service
#129 of 208 2009 stabilatrac and reduced engine power
Jan 29, 2011 (7:27 pm)
WOW!! Boy, after reading all of these problems with the 2009 Suburban, I think GM needs to step up and have a recall! Since January 3rd of this year, my 2009 LTZ with only 26k miles has been in the shop 3 times for reduced engine power while driving. The first visit they reset a few things and cleand the throttle body. The 2nd time it happen was 10 days later and they did the same thing. They said that they were unsuccessful at getting the car to do what it did for me so they put a data recorder in it so they could pinpoint the problem. Five days later it the engine revved up and it started to stall and no engine power. I had the dealership tow back in. 2 days later I was told to come get my car and try it out. They reset a few things and cleaned the throttle body, once again! I told them that I would NOT be a test driver on a car that has failed me 3 times prior. I am the mother of 3 small children and I was not willing to take the risk of it stalling on the highway and getting hit by a mac truck. Chevy/GM should not want that to happen! I spent 55k and exactly 18 months in this car, but under NO circumstances will I drive it again. After refusing to drive it, my dealership called GM and GM said to run additional testing and replace the throttle body. It will be replaced this week. I have NO confidence that GM knows what the problem is and they are just guessing that this will help! What will it take? A mother and her 3 children getting killed in a car that's proven unsafe? Step up GM and buy back and have a major safety recall on this car!
#130 of 208 Re: 2009 Suburban stalling problems [gmcustsvc]
Feb 04, 2011 (8:13 am)
Christina, I am sending you my service request number through e-mail. Unfortunately, the fuel tank pressure sensor replaced last week DID NOT HELP whatsoever with this problem, and I am having my Suburban towed the 4th time to the dealership.
I want this engine issue elevated immediately to a district specialist who supposedly can investigate further into this case and perhaps change something more important, like the engine, to fix this.
Seriously, what good is a 100,000 mile powertrain warranty if you are unable to fix the problem? I am going to count exactly how many times it takes for GM/Chevy to solve this problem.
#131 of 208 Re: rough idle & stalls 2002 suburban [cowboyd]
Mar 18, 2011 (9:27 am)
Did you ever figure out what this was. I have a 2004 Suburban and it dies on road trips but does fine around town. My mechanic says they can't find anything wrong. I haven't taken it to the dealer yet.
#132 of 208 Continued Suburban Engine Problems
May 14, 2011 (4:30 pm)
Let me start by saying that I love my Suburban and the dealership has been wonderful but I have now hit my limit on the number of repairs we've encountered with engine issues. Since we purchased the car, we've had in the dealer service repair for over 30 days. We don't fall under the state lemon law because the majority of our issues happened after 24k.
At 1k - we had to have the steering gear replace. 5 days out of service.
At 27K in Nov, but within 2 years of purchase, our stabilatrac and traction control warning lights went on - engine power reduce. All the AFM lifters on the cylnders had to be repaired. #10-06-01-007B: Active Fuel Management (AFM) Engine. 14 days in shop for repair.
Then at 29k in Feb, engine light goes on - no engine power when running so had to get towed. Throttle body assembly had to replaced - 13 days out for repair.
Today, 31k in May, check engine light goes on AGAIN after a two hour drive. Third time in 5 months. Engine is losing power - taking it into the dealership on Monday.
I no longer have the confidence to take this car on two hour "long trips" vs. driving around the city with my three kids. I'll report back on the nature of the current issue.
#133 of 208 Re: Continued Suburban Engine Problems [seattlemom1]
May 16, 2011 (8:28 am)
I apologize for the problem you are experiencing with your vehicle. By chance, have you been in contact with GM Customer Assistance?
Caron, GM Customer Service
#134 of 208 Re: Continued Suburban Engine Problems [gmcustsvc]
May 16, 2011 (9:01 am)
How do I contact them and what can they do for me?
#135 of 208 Re: Continued Suburban Engine Problems [seattlemom1]
May 16, 2011 (10:05 am)
The number for GM Customer Assistance is 1-800-222-1020. Hours: Mon to Sat, 8am to 9pm ET; Closed Sunday. Customer assistance will work with you and the dealership to get the issues resolved.
Caron, GM Customer Service
#136 of 208 2011 Suburban
Jun 14, 2011 (12:22 pm)
is this a stalling issue on all suburban or 2009 models??? i am looking to get the 2011 LT or LTZ and looking forward to it but with this problem, i'll probably look somewhere else. this is gonna be my first american car. my wife is against it and i use to have 04, 08 armada and 2011 honda pilot and never had a engine stalling problem.