Last post on Dec 09, 2013 at 1:22 PM
You are in the Saturn ION
What is this discussion about?
Saturn ION, Electrical, Coupe, Sedan
#651 of 1225 Re: 2006 Saturn ion ignition switch [saturntech9]
Aug 14, 2011 (4:36 pm)
Yes, after hitting the bump and the car turning off, all I have to do is restart it and its fine. It has done this about 3 times within the past 4 months, its very random. Luckily I wasnt on the freeway any of those times.
Ive read from several different people that they replaced their fuse box and their ignition switch and a few months later the car would turn off on its own again. Also, that they have had their car scanned for codes and no code comes up. I cant afford to do all of this when I have a feeling these people are correct and my money would just go to waste.
I also came across a thread on a different message board form a guy who spoke to saturn and hired a lawyer and everything after having spent $1,000's on parts for his car and still having the same problem. He said after months of going back and forth with GM they finally took responsibility and admitted that this is a problem with Saturn Ions and they don't know how to fix it, so they gave him a settlement. I think Im gonna get rid of my car, I really dont wanna die on the freeway (or at all)!
#652 of 1225 Re: again! [saturntech9]
Aug 14, 2011 (6:46 pm)
It was replaced the winter of 2005 as per the recall and again by my mechanic in 2009. But seriously, why should I have to replace it more than once? This is ridiculous.
#653 of 1225 Re: 2005 Saturn Ion Electrical Problems [perkiekat]
Aug 15, 2011 (7:55 am)
I apologize for the problems you are experiencing with your vehicle. Could you please email me your VIN? I would like to look further into your situation.
Caron, GM Customer Service
#654 of 1225 Starting problems in 2005 Ion causing havoc with job
Aug 15, 2011 (8:44 am)
We've been having the same problem people are describing here with our 2005 Saturn Ion. Frequently we put the key in the ignition, turn it, and the passlock system comes on. Then we have to wait 10 minutes to retry. Sometimes this happens more than once.
It used to be that this only happened when it was cold. Since we live in Northern California, we weren't too concerned about it, as it only happened a couple of times a year. Now, however, it is happening much more frequently, regardless of weather or temperature.
The main problem we are having is that waiting 10 or 20 minutes (with the kids in the car) often means coming in to work 10 or 20 minutes late. My tardiness has been commented on by my supervisor, and I can only use the "car trouble" excuse a few times, ya know?
My spouse is also looking for a job and, although this has not happened yet, this problem could make him late for an interview.
I know - the solution is to allow enough time in case it happens, but with two kids, our lives are planned down to the last second, and we don't have a lot of wiggle room in our schedule.
I am thinking of calling our Attorney General's office and filing a formal complaint. If enough of us living in California do that, perhaps something might start to change!
#655 of 1225 Re: 2005 Saturn Ion Electrical Problems [gmcustsvc]
Aug 15, 2011 (9:00 am)
I have already called GM-Saturn this morning and was bluntly told by a Saturn Customer Rep that Saturn will not fix my issue because it is not a "recall" issue.
And why is this NOT on a recall? Way too many people have had the same problem with their ignition. So are you going to tell me the same thing? This is going to cost me well over $500.00 to fix and I should NOT have to pay for this since GM/Saturn has been and still is aware of the key ignition issue for years.
You can believe this...I will NEVER buy another GM product and will encourage others in person and on the internet to stay as far away from GM as they can. I am also calling my states attorney's office and see what they have to say about this. Just Google Saturn Ion Key Ignition Issues and you will find TONS of complaints, something like 94,900 results.
Tell me that Saturn will pay for this...I have an appointment with the car service manager on Wednesday at 4:00 pm central time. Please don't try to make yourself look good by posting "Send me your VIN number"...if you are NOT going to correct this issue and pay for the work on the car.
#656 of 1225 Re: 2005 Saturn Ion Electrical Problems [perkiekat]
Aug 15, 2011 (11:22 am)
I apologize for your frustrations I asked for the VIN to further look into your vehicles history, recalls and etc. Each case is handled on a case by case basis and without asking for your VIN and looking into it I personally cannot evaluate your situation or guarantee GM will pay for any of the repairs.
Caron, GM Customer Service
#657 of 1225 Re: 2006 Saturn ion ignition switch [mkreisher]
Aug 15, 2011 (12:46 pm)
I apologize for the problems you are experiencing with your vehicle. Have you had the vehicle into your local GM dealership?
Caron, GM Customer Service
#658 of 1225 Re: 2006 Saturn ion ignition switch [gmcustsvc]
Aug 15, 2011 (2:25 pm)
No, because I have heard several horror stories about GM replacing this and repairing that and thousands of dollars later the problem still isnt fixed. I was gonna take it to a GM until they convienently left out the part about me paying $125 just to have someone hook it up to their computer. $125 are you serious? Im done with it! Im getting rid of my car and never buying GM again! Its bad enough that you guys wont recall the ignition switch (or whatever the cause is) since the key wont come out, but at least that isnt gonna kill me like this will...eventually!
*And I can not recreate the problem. I know their gonna say if they cant see the problem then they cant fix it. No codes will show up, and its not the ignition or the fuse box...its a problem with the way GM makes cars.
Thank you for replying though
#659 of 1225 Re: 2006 Saturn ion ignition switch [hatesaturnion]
Aug 16, 2011 (9:29 am)
I understand your frustrations with your situations. As all major companies or corporations, we have standard operating procedures. GM does handle their customers individually, not all situations are the same, so they must be handled on a case by case basis. I am here to help make GM aware of your situations. The only way I can do this is with your assistance. First, I need your contact information (including a good number to reach you), VIN, current mileage, involved dealer, and a break down of what you are experiencing. The best way to get me this information is a direct email. The vehicle must be taken to a GM Dealer. They have a contract with GM and must look at the vehicle. For GM to know you are experiencing issues, you must contact GM; whether it is me via email or Customer Assistance via the telephone. This will help identify the problem and how large it is. I understand when you are experiencing these concerns these processes can be frustrating. All concerns, whether it be with a dealer or your vehicle, are documented in the cases set up if you directly contact GM. If you would like to call Customer Assistance and speak with someone the number is in your owners manual, or email me and I can provide it to you. If you would like me to assist you, please feel free to email me the information requested above.
Caron, GM Customer Service
#660 of 1225 Re: 2006 Saturn ion ignition switch [gmcustsvc]
Aug 16, 2011 (9:38 am)
I have created a case with Saturn already. I will email this to you as soon as I can find your email address. My frustration is with the fact that the GM Dealers change, and so one dealer said, they can waive the diagnosis fee if I been to them before. I did not go to them before since my GM dealer closer to my home is no longer a GM dealer. Due to the changes of relationships, I need to suffer the expense... it's not fair. Perhaps they can transfer my file from the previous GM dealer to the new one. I spent hundreds at the previous dealer to fix brakes, regular maintenance and service, and now you mean to tell me this information is lost between dealers?