Saturn Ion Starting Problems

1201 messages,  Last post on May 10, 2013 at 9:26 AM

You are in the Saturn ION Forum.

What is this discussion about? Saturn ION, Electrical, Coupe, Sedan

#649 of 1201 Re: 2005 Saturn Ion Electrical Problems [dev9] by perkiekat

Aug 14, 2011 (12:10 pm)

Replying to: dev9 (Jul 04, 2011 7:22 pm)
I just ran into this same problem last night. I tried to turn my car off and the key would not go the the lock position and my car kept running! After 1 1/2 hours I finally found out what fuse to pull and I disconnected the battery to turn the car completely off! What a deal! Of course I can't call Saturn until tomorrow morning but I will be making that call. Just last month my Power Steering had to be replaced. Saturn covered that. Since this issue has been an on-going issue for YEARS and Saturn is very aware of it...Saturn should fix it.
Like you, if they don't cover the cost, I am calling my attorney general office and get their opinion on what my next step will be. I can't afford to have this repaired. I am by myself and barely making ends meet now without having to repair Saturn's faulty car when they should step up to the plate and fix this issue. It's nothing I done that caused this. I keep my car maintained regularly so the blame is not with me, it's Saturn. I will post what they tell me tomorrow.

#650 of 1201 Re: 2005 Saturn Ion Electrical Problems [perkiekat] by dozensaturn

Aug 14, 2011 (1:23 pm)

Replying to: perkiekat (Aug 14, 2011 12:10 pm)
You are correct, this has been going on years, in fact ever since the ION:s entered the market with the 2003 model, and we have had 03's 04's and 05's ...
Sold off the 03's, still have one 04 with starting problems on the average 5 times a week - year around, in the 'cold' 50-60 degrees and in the warm 80-95 ... no difference, problem is the same.
This '04 is next to go in exchange for a non GM product.
Also have several '05 ... One of the 05's has this problem but only once in a while.
I agree, Saturn is very aware of this problem, but they (read GM) do not recognize it - that is the problem ... not recognizing it - in the hopes all dissatisfied Saturn owners is going to remain GM customers, well we are not as 4 ION's is gone so far - with the rest to go as well ...

#651 of 1201 Re: 2006 Saturn ion ignition switch [saturntech9] by mkreisher

Aug 14, 2011 (5:36 pm)

Replying to: saturntech9 (Aug 13, 2011 4:47 pm)
Yes, after hitting the bump and the car turning off, all I have to do is restart it and its fine. It has done this about 3 times within the past 4 months, its very random. Luckily I wasnt on the freeway any of those times.
Ive read from several different people that they replaced their fuse box and their ignition switch and a few months later the car would turn off on its own again. Also, that they have had their car scanned for codes and no code comes up. I cant afford to do all of this when I have a feeling these people are correct and my money would just go to waste.
I also came across a thread on a different message board form a guy who spoke to saturn and hired a lawyer and everything after having spent $1,000's on parts for his car and still having the same problem. He said after months of going back and forth with GM they finally took responsibility and admitted that this is a problem with Saturn Ions and they don't know how to fix it, so they gave him a settlement. I think Im gonna get rid of my car, I really dont wanna die on the freeway (or at all)!

#652 of 1201 Re: again! [saturntech9] by justjessica

Aug 14, 2011 (7:46 pm)

Replying to: saturntech9 (Aug 13, 2011 5:03 pm)
It was replaced the winter of 2005 as per the recall and again by my mechanic in 2009. But seriously, why should I have to replace it more than once? This is ridiculous.

#653 of 1201 Re: 2005 Saturn Ion Electrical Problems [perkiekat] by gmcustsvc

Aug 15, 2011 (8:55 am)

Replying to: perkiekat (Aug 14, 2011 12:10 pm)
perkiekat,
 
I apologize for the problems you are experiencing with your vehicle. Could you please email me your VIN? I would like to look further into your situation.
 
Thank you,
Caron, GM Customer Service

#654 of 1201 Starting problems in 2005 Ion causing havoc with job by johnaney

Aug 15, 2011 (9:44 am)

We've been having the same problem people are describing here with our 2005 Saturn Ion. Frequently we put the key in the ignition, turn it, and the passlock system comes on. Then we have to wait 10 minutes to retry. Sometimes this happens more than once.
 
It used to be that this only happened when it was cold. Since we live in Northern California, we weren't too concerned about it, as it only happened a couple of times a year. Now, however, it is happening much more frequently, regardless of weather or temperature.
 
The main problem we are having is that waiting 10 or 20 minutes (with the kids in the car) often means coming in to work 10 or 20 minutes late. My tardiness has been commented on by my supervisor, and I can only use the "car trouble" excuse a few times, ya know?
 
My spouse is also looking for a job and, although this has not happened yet, this problem could make him late for an interview.
 
I know - the solution is to allow enough time in case it happens, but with two kids, our lives are planned down to the last second, and we don't have a lot of wiggle room in our schedule.
 
I am thinking of calling our Attorney General's office and filing a formal complaint. If enough of us living in California do that, perhaps something might start to change!
 
jta

#655 of 1201 Re: 2005 Saturn Ion Electrical Problems [gmcustsvc] by perkiekat

Aug 15, 2011 (10:00 am)

Replying to: gmcustsvc (Aug 15, 2011 8:55 am)
I have already called GM-Saturn this morning and was bluntly told by a Saturn Customer Rep that Saturn will not fix my issue because it is not a "recall" issue.
And why is this NOT on a recall? Way too many people have had the same problem with their ignition. So are you going to tell me the same thing? This is going to cost me well over $500.00 to fix and I should NOT have to pay for this since GM/Saturn has been and still is aware of the key ignition issue for years.
You can believe this...I will NEVER buy another GM product and will encourage others in person and on the internet to stay as far away from GM as they can. I am also calling my states attorney's office and see what they have to say about this. Just Google Saturn Ion Key Ignition Issues and you will find TONS of complaints, something like 94,900 results.
  
Tell me that Saturn will pay for this...I have an appointment with the car service manager on Wednesday at 4:00 pm central time. Please don't try to make yourself look good by posting "Send me your VIN number"...if you are NOT going to correct this issue and pay for the work on the car.

#656 of 1201 Re: 2005 Saturn Ion Electrical Problems [perkiekat] by gmcustsvc

Aug 15, 2011 (12:22 pm)

Replying to: perkiekat (Aug 15, 2011 10:00 am)
perkiekat,
 
I apologize for your frustrations I asked for the VIN to further look into your vehicles history, recalls and etc. Each case is handled on a case by case basis and without asking for your VIN and looking into it I personally cannot evaluate your situation or guarantee GM will pay for any of the repairs.
 
Thank you,
Caron, GM Customer Service

#657 of 1201 Re: 2006 Saturn ion ignition switch [mkreisher] by gmcustsvc

Aug 15, 2011 (1:46 pm)

Replying to: mkreisher (Aug 13, 2011 4:32 pm)
mkreisher,
 
I apologize for the problems you are experiencing with your vehicle. Have you had the vehicle into your local GM dealership?
 
Thank you,
Caron, GM Customer Service

#658 of 1201 Re: 2006 Saturn ion ignition switch [gmcustsvc] by mkreisher

Aug 15, 2011 (3:25 pm)

Replying to: gmcustsvc (Aug 15, 2011 1:46 pm)
No, because I have heard several horror stories about GM replacing this and repairing that and thousands of dollars later the problem still isnt fixed. I was gonna take it to a GM until they convienently left out the part about me paying $125 just to have someone hook it up to their computer. $125 are you serious? Im done with it! Im getting rid of my car and never buying GM again! Its bad enough that you guys wont recall the ignition switch (or whatever the cause is) since the key wont come out, but at least that isnt gonna kill me like this will...eventually!
 
*And I can not recreate the problem. I know their gonna say if they cant see the problem then they cant fix it. No codes will show up, and its not the ignition or the fuse box...its a problem with the way GM makes cars.
 
Thank you for replying though
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