Last post on Dec 11, 2013 at 3:07 PM
You are in the Saturn ION
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Saturn ION, Electrical, Coupe, Sedan
#579 of 1228 2006 Saturn Ion Ignition Problems
Jun 28, 2011 (6:01 pm)
Good to know I'm not alone in being incredibly disappointed in GM for their poor quality vehicles and their refusal to take responsibility for them. 2 1/2 years ago my car refused to start. It didn't happen every day though. I would turn the key, nothing would happen. Eventually I learned to wait exactly 10 minutes before trying again. It would always start on the 2nd try. I replaced the ignition relay switch, no more starting problems since then.
Recently, as in the last 3 weeks, my key periodically gets stuck in the ACC position when I turn off the engine. It's never been stuck for longer than a minute. (Thank goodness considering it's 114 in Phoenix right now!) My dad has spoken with a mechanic who thinks the current problem is being caused by my keys being too heavy. His theory (without having actually looked at the car yet) is that the weight of my key chain has screwed up the ignition cylinder. Not sure I buy this theory yet. But based on what I've read from everyone else on here, replacing the cylinder would only be a temporary fix anyway. On another site, someone mentioned replacing the BTSI (brake transmission shift interlock solenoid).
Think I'll get the current problem fixed (even if it's only temporary) then sell the car and buy a non-GM vehicle instead.
#580 of 1228 Re: 2004 Saturn ION Starting Problem [kikib]
Jul 01, 2011 (9:58 am)
I do recommend reporting any concerns you have with your vehicle with Customer Assistance. What I can do is I can set up a case for you with GM Customer Assistance. This way they will contact you and you can provide them with all the details about your experience. If you would to take this course of action please email me you complete contact information including a good number to reach you, VIN, current mileage, as well as your involved dealer. I look forward to your response. Have a great holiday weekend!
GM Customer Service
#581 of 1228 Re: 2004 Saturn ION Starting Problem [gmcustsvc]
Jul 02, 2011 (8:28 pm)
Yes, I would like for you to set up a case for me with GM Customer Assistance. I will email you the information as soon as I get it from my son. Thank you so much for your help!
#582 of 1228 Re: 2005 Saturn Ion Electrical Problems [justjessica]
Jul 04, 2011 (6:22 pm)
I just ran into a problem this weekend when I went to the store and tried to turn my car off and it wouldn't turn off. Its the holiday and no one was open. I called a locksmith and he wouldn't touch my car since it was a 2007. He said I shouldn't be having those problems. The dealership was closed and I will be calling them in the morning. We had to pull a fuse and unhook battery to get the car to turn off. I should have had second thought about this car when within the 1st 2yrs they had to replace the cadillac converter, but didn't have any other problems. I noticed there was alot of complaints with the ignition switch, but no recall with all the problems. After I talk to the dealer tomorrow I am going to call the attorney general's office and get their opinion b/c this is crazy. Don't know what they can do, but gonna try. I think a class action suit should be opened with these cars b/c there is a serious problem somewhere.
#583 of 1228 Re: 2005 Saturn Ion Electrical Problems [dev9]
Jul 05, 2011 (12:02 pm)
I agree with you about contacting the attorney general (what state are you from?) and a possible class action lawsuit, but I am first going to go through GM Customer Assistance via the lady on this blog. I will be very interested in what the attorney general's office has to say.
#584 of 1228 Re: 2006 Saturn Ion Ignition Problems [desertcg]
Jul 05, 2011 (5:43 pm)
My daughter is experiencing the same problem on the 2006 Saturn that I bought at an Estate Sale. I will pass this info along to her. Thanks for sharing.
#585 of 1228 Re: 2005 Saturn Ion Electrical Problems [dev9]
Jul 08, 2011 (5:51 am)
I apologize for the problems you are experiencing with your vehicle. Are there any updates from the dealership? Please keep me posted.
Caron, GM Customer Service
#586 of 1228 Re: 2005 Saturn Ion Electrical Problems [gmcustsvc]
Jul 11, 2011 (5:16 pm)
You have a thankless job, Maam. This POS ignition switch was a known defective part in 2002 when the ION first came out.
GM has compounded the problem by using the same junk in the Cobalt, HHR, G5, Pursuit, Colorado and Canyon.
My own experience : Bought the 05 ION 1 brand new. Taken back five times since 12,000 miles and the techs at Saturn Of The Valley never did fix the frigging car.
Even with a call to corporate and customer service with an incident ticket I still have to stick my finger up a hole under the steering wheel to get the key out.
GM is not going to do right by these owners, period. Nor is GM authorized service going to give a useful solution.
Now my car is out of warranty and I have to pay for them to "guess" what's wrong ???? I don't think so.
I love the car, still, but there won't be any GM garbage taking my hard earned money ever again.
It's not your fault, but you might pass the commentary to the people that run this bankrupt junk store to let them know that by continuing to use junk parts cost cut to the lowest quality to eke out an extra .000005c, they have destroyed the market GM might have for repeat customers.
I will email you my VIN # so you can see when it started and what they did and how it continues to be unfixed, tho it was never repaired properly under warranty.
100 years since the self starter and GM can't even get an ignition switch right ?
#587 of 1228 Re: 2006 Saturn Ion Ignition Problems [desertcg]
Jul 11, 2011 (5:40 pm)
Don't think your key-chain weight has anything to do with damaging the locking cylinder - most likely you have a too soft key, metal shavings stick to the tumblers. Have the cylinder changed, and do get a new key (stop using the original key). The dealer did our first one, it was much to costly - had a lock-firm re-do the job at a fraction of the dealer cost and, thereafter installed new cylinders in all of our ION's and NEW HARDER KEYS. Even cars that were still under warranty! Saturn would not listen ...
No more key's getting stuck ... and I am talking on the average another 60k miles on the odometer on every single one. Good luck - fully understand you consider a non-GM product (we have replaced several ION's with imports) mainly due to total failure by Saturn and GM to act on these and similar complaints.
#588 of 1228 Re: 2004 Saturn ION Starting Problem [gmcustsvc]
Jul 12, 2011 (7:03 am)
Sent you the email with the VIN and more information. I am not optimistic.
48,000 miles in 6 years.....