Last post on Nov 19, 2013 at 7:45 AM
You are in the Chevrolet Uplander
What is this discussion about?
Chevrolet Uplander, Pontiac Montana, Pontiac Montana SV6, Saturn Relay, Buick Terraza, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#79 of 109 RE: 2008 Chevy Uplander Problem Child [deathfromabove]
Jun 10, 2012 (1:22 pm)
Wow, I read that wrong. I thought you said breaks (sic) and FIRES...
Don't get me wrong, I agree that the U-van is a good vehicle in principle. Seating for seven, take the seats out and you can put a 4x8 sheet of plywood in the back. Towing for 3,500 pounds, front wheel drive and unibody provide a reasonably comfortable ride in snow, good visibility and decent gas mileage.
My gripe is that I can't find a competent dealer to service it, and General Motors feels they have no further obligation once they build it. Four different dealers have worked on the thing and I have the same problems as when I bought it four years ago. Honestly, more than a dozen trips for the same problems which never get fixed? You'd be frustrated too if you got shuffled back and forth with no answer and no resolution.
I've called GM in Detroit, and spoken to their representatives at the car shows. Their response is almost robotic - take it to the dealer (just like the other dozen times). There should be some sort of escalation process - "if this doesn't work, try this instead."
Customer Service Sarah won't even reply to me, because she isn't empowered to make a decision that would resolve this problem. I'm not an unreasonable person, but insanity is doing the same thing over and over and expecting a different result. I've tried taking it to the dealer; Sarah, why don't you suggest something else?
You're right, I'm a hater. I hate the way that GM and their dealer network have passed me back and forth; I hate the way they treat me like I'm stupid, gullible or both; I hate all the time I've lost and the money I've spent on repairs for ZERO results; and I hate that I paid tens of thousands of dollars for a vehicle that I can't renew the registration on because it won't pass e-check.
No more GM vehicles, I've learned my lesson. You simply can't depend on them (their vehicles or their employees).
#80 of 109 RE: 2008 Chevy Uplander Problem Child [deathfromabove]
Jun 10, 2012 (1:41 pm)
We're glad to hear that you have had such a great experience with your Terraza! Hope you get to enjoy many more happy miles in it.
All the best,
GM Customer Service
#81 of 109 2005 Uplander
Jun 28, 2012 (7:03 pm)
I have been having trouble with the traction control engaging randomly. Occassionally the service stabilization light and service aBs comes on. No light ever stays on. I have had it in the shop for weeks at a time and the problem never duplicates and no codes are ever stored. HELP. What can it be? Have replaced wheel bearings and awl sensor twice. New battery, power steering pump. And probably a few other things. I am at a loss. It is a death trap but I can't afford to purchase another vehicle.
#82 of 109 Re: 2005 Uplander [gadcini]
Jun 29, 2012 (6:41 am)
After taking my Montana V6 in for the 4th time to have the ABS fixed, they have replaced the system 3 times, (the last 2 times it was under warranty) they finally found a shorted out or broken wire half way through the wiring system. This seems to have fixed my problems.
Although my traction control still grabs occasionally at stop signs my TC & ABS lights don't come on anymore every time I turn. Have them look for this. I have had it in so many times that the repair shop only charged me for parts, about $74. They have fixed A LOT of ABS problems on these vehicles.
Good luck. I'm still trying to find a way to get my Engine light off. No engine problems but light will not go off. I've decided to keep my now for another year. I paid it off this month as was going to get rid of it fast. Too bad they have all of these problems because i do like the van otherwise.
#83 of 109 Re: 2005 Uplander [gadcini]
Jun 30, 2012 (10:52 pm)
You may be better off disabling the traction control/stability system. Can you turn it off? Good luck.
#84 of 109 Re: 2005 Uplander [jpf]
Jul 01, 2012 (3:55 am)
I have turned it off however it still happens. I've asked my mechanic if there was a way to disable it other then the traction control button in the vehicle and he says there is not.
Aug 05, 2012 (6:07 pm)
I am having problems with t/c and stabilitrack, dealer replaced passenger side wheel bearing 2 years ago and same problem is back. when I bought van new in 2006 I discovered it was a chevy venture in disguise as I had a 99 venture plauged with the same problems . so I pulled back on the drivers side carpet on 07 uplander and discovered that it has the same problem 99 venture had. Water from the a/c condensate drip tube that is supposed to drip on ground was driipping behind carpet on the driver and passenger side floor rotting out all of the metal and wiring on floor told dealer about it and they seemed to not care about it, as all of the wiring for all of problems that I am having is running across the floor boards
#87 of 109 Re: 2007 uplander [blackrhino]
Aug 06, 2012 (7:40 am)
We're sorry to hear about the electrical difficulties you're experiencing in your Uplander. What are your plans for getting this looked into?
Sarah, GM Customer Service
#88 of 109 Re: 2007 uplander [gmcustsvcsarah]
Aug 07, 2012 (1:57 pm)
My Wife and I are planning on trading it in soon . We will never buy any chevrolet product ever again, your vehicles are not what they used to be, your dealer service departments in my opinion lack the knowledge , and are only replacing parts becuase they dont know what the problems are with these vehicles and others, GM motors needs to put costomers first instead of profits Thank you