Last post on Oct 10, 2013 at 7:55 AM
You are in the Toyota Avalon
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Toyota Avalon, Future Vehicle, Sedan
#862 of 965 Re: head light issue [sury1]
Nov 30, 2011 (5:56 pm)
I spent 90 minutes on the phone with Toyota USA yesterday because I have had this issue with my low beams as well. I'm about to replace the 2nd one already on my 2008 Avalon. I replaced one in 2010. They said they have not had enough customer complaints to have it rise to an warranty extension issue. Unbelievable! These are expensive to replace and are supposed to last longer than normal head lamps. They have a supplier problem, an installation problem, or a system problem (i.e. wiring harness). They need to fix it or they need a class action lawsuit brought to get them off their butts!
#863 of 965 Re: head light issue [jpalombo]
Nov 30, 2011 (7:19 pm)
jpal: I am totally sympathetic as I've gone through two rounds of replacing both HID bulbs on my '08 Limited. It is CLEARLY a design flaw as there is no way HID bulbs should require replacement every two years. Not to mention the incredibly stupid design that makes replacement an incredibly difficult process.
The amount of incompetence in the '08 headlight design is staggering. I just had both high beam headlight assemblies replaced under the new extended warranty (thank god I had 69.6K miles on, as the extension was good only to 70K miles). The "list price" of these units was something like $2000, fortunately replaced at no cost, though as usual, thanks to a series of dealer mistakes ("Oh, I thought we were nly supposed to replace the BULBS--followed by "Oh sorry, we only got the LEFT assembly shipped in time, you'll have to come back for the fourth time to get them done) it was a fiasco.
I'll try to remember to call Toyota cust svc to lodge complaint about the HID bulbs, but I don't have much hope. Make sure you get the high beam assemblies replaced under warranty. All it takes to authorize the replacement is at least one high beam bulb having burned out at any prior point. That's at least one headlight problem hopefully fixed.
#864 of 965 2009 Maintenance Question
Jan 19, 2012 (7:44 pm)
2009 Avalon with 60 K miles. Dealer wants to change brake fluid, change power steering fluid, recharge AC (although it is working fine), and clean throttle body. The owners manual does not say that any of this is needed. Is this an effort to collect money for unneeded services or is the owner's manual bad? Appreciate your thoughts.
#865 of 965 Re: 2009 Maintenance Question [lotlizzard]
Jan 19, 2012 (8:54 pm)
I would find another dealer. Obviously this one is trying to make his living doing unecessary maintenance. An Avalon (or any other vehicle) should not need any routine maintenance not called out in the owner's manual.
#866 of 965 Re: 2009 Maintenance Question [popsavalon]
Jan 20, 2012 (5:24 am)
Changing the brake fluid is somethiung many people suggest (holds moisture) and cleaning the throttle body may or may not be needed. The other two blow my mind. If the A/C is cooling the car don't touch it and I have never heard of changing power steering fluid.
When I had my Avalon the dealer tried to get me to replace my front brakes at every oil change over 20K. I got rid of it (lease ended) at 35K on those same brakes.
#867 of 965 Re: 2009 Maintenance Question [lotlizzard]
Jan 20, 2012 (5:25 am)
It's called enhanced maintenance. It's not required most drivers unless they drive in a lot of stop and go traffic. You'll notice the difference and your car will last longer but it's up to you if it's worth it. Base your decision on how you drive and how long you want to keep the car.
Your dealer isn't trying to screw you any more than the McDonald's guy asking if you want fries with your order.
#868 of 965 Re: 2009 Maintenance Question [kbetts1]
Jan 20, 2012 (5:30 am)
Charging the A/C on a 2009? Its a closed system, so its either leaking and needs to be repaired or they are "fishing" for uneeded service.
I also have NEVER changed out PS fluid on any vechicle and not once have I had any steering pump/rack problems. (Aside from a pump seal on a brand new 03 Avalon)
The other two things could have some benefit, but not what I mentioned.
#869 of 965 Re: 2009 Maintenance Question [tjc78]
Jan 20, 2012 (6:16 am)
Do you change your oil at 3000 or at 5000? Same thing is going on here. It's based on your driving and need. If you plan on keeping the car enhanced maintenance is recommended by most experts.
A/C has a lubricants pkg in it that wears out just like all lubricants. Also, most systems have pinhole leaks and seals that leak slightly. Every auto parts store sells a top off kit.
Power steering fluid is also a subject to break down. A high pressure power steering system such as Ford uses will break down sooner but they all will need changing around 100,000 miles.
The key here is engine hours and climate. If you live in very hot or very cold your car needs maintenance sooner normal. If you have heavy stop and go traffic your car will need maintenance (60,000 miles of stop and go requires the engine to be on MUCH longer than 60,000 miles of highway).
The throttle body cleaning depends on the quality of fuel you buy. Always getting the cheapest? Plan on a throttle body cleaning. If you buy Tier 1 fuels and put some fuel system cleaner in the last tank of gas before an oil change then you almost certainly don't need it.
Changing the brake fluid every three years is pretty smart. Same thing for the transmission fluid (60,000 vs 100,000)
We're talking three years and who knows how many hours of engine use so none of what this dealer is recommending is out of line or "crazy."
#870 of 965 Re: 2009 Maintenance Question [kbetts1]
Jan 20, 2012 (7:23 am)
Your dissertation on "enhanced maintenance" is mind boggling! I think that the majority of knowledgable vehicle owners on this thread would agree that this dealer is proposing maintenance work that is added and unnecessary expense for the average vehicle.
With your line of thinking, I would change the 100K spark plugs in my Avalon at 30K (like we did in the 1960s), and expect the engine to perform better and last longer!
I have never read anything about "enhanced maintenance"in a Toyota owners manual, and they seem to be pretty thorough.
#871 of 965 Re: 2009 Maintenance Question [popsavalon]
Jan 20, 2012 (11:42 am)
Changing the brake fluid, power steering fluid, and flushing the throttle body is just good sense, IMO and not "MIND BOGGLING" unless your mind is easily boggled. Those items are pretty cheap to do and can save a lot of problems down the road. The dealer may have found them to be a reasonable use of maintenance dollars to solve issues common for their customers .
The maintenance schedule is required to keep the warranty on your vehicle, not to meet the vehicle maintenance needs. There is a huge difference.
What Toyota says is;
Import notices for special conditions
Driving conditions: The type and frequency of maintenance your Toyota requires depends on how you drive, as well as the environmental conditions in which you drive. Check with your Toyota dealer to schedule the appropriate level of service for your vehicle.
Special Operating Conditions: In addition to standard maintenance items, additional services should be performed on vehicles that are driven under certain conditions.
Specific conditions require specific services. Please refer to your vehicle's Owner's Manual, Owner's Manual Supplement or Scheduled Maintenance Guide for details.
Warranty: Repairs and adjustments to your vehicle caused by lack of proper maintenance are not covered under your new vehicle warranty. In addition, repairs and adjustments caused by improper maintenance or the use of fluids other than those specified in your Owner's Manual are not covered under your warranty."
The REQUIRED 60,000/72 month MAINTENANCE for warranty is :
Replace cabin air filter
Replace engine air filter
Replace engine oil and filter 1
Inspect the following:
Automatic transmission fluid
Ball joints and dust covers
Brake lines and hoses
Brake linings/drums and brake pads/discs 4
Drive belts 5
Drive shaft boots
Engine coolant 3
Exhaust pipes and mountings
Front differential oil
Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses
Fuel tank cap gasket
Radiator and condenser
Steering gear box
Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions:
Driving on Dirt Roads or Dusty Roads
Tighten nuts and bolts on chassis and body
1) Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE REQUIRED" on the multi-information display after engine oil replacement.
3) Refer to "Engine Coolant" in the "Explanation of Maintenance Items" section in the back of this guide for more information.
4) Inspect thickness measurement and disc runout.
5) Initial inspection at 60,000 miles/72 months. Inspect every 15,000 miles/18 months thereafter.