Last post on Oct 10, 2013 at 7:55 AM
You are in the Toyota Avalon
What is this discussion about?
Toyota Avalon, Future Vehicle, Sedan
#829 of 965 Re: 2008 Avalon Lights - High Beam Lights [2008avalon]
Aug 06, 2011 (1:43 pm)
Hello, we bought our used 2008 Avalon 1 yr. ago with the extended warranty. Recently, the High beams went out as in everybody elses. From what I have read this is a "common problem" for this yr Avalon, prob a manufacturer problem. We took it to Toyota, they said our high beams had "shattered" it was $2400.00 to fix the assembly or $100.00 for each light bulb. They said the assembly needs to be fixed. This is not covered by Toyota warranty. We chose to take it to our mechanic who put in new bulbs for $45.00 ea. From what I have read most people with this prob are getting nowhere and they have gone as high as Toyota corp with good results. That will be our next step. This prob is so common and expensive to fix that Toyota changed the assembly the next year for 2009 Avalons.
#830 of 965 Re: 2008 Avalon Lights - High Beam Lights [baseballmom4]
Aug 07, 2011 (7:34 am)
When halogen bulbs are subjected to sub-standard voltages, <6 volts for DRLs, they generate a LOT of heat, enough heat that they will melt their own glass encapsulation. Welll know effect, which is why most european manufactures use a small ~5W halogen bulb running at full 12V as DRLs. That same heating can damage, long term, the headlight assembly itself.
#831 of 965 Re: 2008 Avalon Lights - High Beam Lights [jmmck]
Aug 08, 2011 (1:46 pm)
Thanks. We're taking it to the Consumer Product Safety Commission and the Transportation Safety Administration. Can you imagine driving at night on the interstate and all the lights go out? This is not just an issue with the high beams. We're also in contact with a class action attorney who has been involved in some high-profile suits. If anyone is interested in participating (no cost for doing so), reply here.
#832 of 965 Re: 2008 Avalon Lights - High Beam Lights [2008avalon]
by Kirstie@Edmunds HOST
Aug 09, 2011 (11:12 am)
Sorry, we don't permit using the forums to organize legal action.
#833 of 965 Re: 2008 Avalon Lights - High Beam Lights [kirstie_h]
Aug 17, 2011 (7:06 pm)
Since this is the place where people find out about problems and manufacturer reluctance to be honest and handle engineering foul ups. Why would Edmunds restrict discussion about legal actions against market dishonesty. Unless, Edmunds chooses to be a part of the problem instead of the part of the solution. What is Edmunds position on honorable behavior?
#834 of 965 Re: 2008 Avalon Lights - High Beam Lights [ltreachler]
by Kirstie@Edmunds HOST
Aug 18, 2011 (6:38 am)
There are a number of reasons why it's not permitted within the forums. You can do just about anything else regarding getting action from a dealership or manufacturer. Instead of going into all of the reasons, I'll just simply say that it's prohibited by our Membership Agreement.
If you REALLY think that a class action lawsuit will get you resolution, I suggest checking out the results of previous class action lawsuits against manufacturers. First, it will take several years to be resolved. Second, the outcome for consumers is likely to be a choice between two options: 1) take the vehicle in to get the issue fixed at no cost, or 2) get a $500 coupon toward the purchase of a Toyota. Half of the consumers in the class will likely no longer own the vehicle by the time it's resolved. The lawyers' compensation will be more of a financial windfall. Much more.
If you want real resolution, you're better off continuing to post complaints - manufacturers have taken action based on reports across the internet. You're also better off working with your dealership and/or personal legal counsel if you truly seek to get the problems resolved in a manner that benefits you.
#835 of 965 Re: 2008 Avalon Lights - High Beam Lights [kirstie_h]
Aug 18, 2011 (6:49 am)
Here's the disappointment. The dealerships hold us hostage and usually NOTHING happens, they put off everything and make it IMPOSSIBLE to resolve issues, they simply wear you down. Unless you have lots of time you end up paying for the repair yourself.
Toyota has been EXTREMELY disappointing to me as I have an 07 Avalon LTD, Oil Hose connector broke, windshield washer reservoir failed, electric sunshade (rear) broke, now rack & Pinion steering going out!! they run you around and wear you down with BS.
#836 of 965 Re: 2008 Avalon Lights - High Beam Lights [2008avalon]
Sep 07, 2011 (5:01 pm)
I have an 08 Avalon with high beam issue. Interested in participating in the class action. These guys need to be held accountable.
#837 of 965 Re: 2008 Avalon Lights - High Beam Lights [avalon1owner]
Sep 07, 2011 (6:04 pm)
I sympathize as someone who has spent many hours and hundreds of dollars dealing with a clearly defective headlight design in the '08 Avvie--esp the HID lights.
But...As host Kirstie had pointed out in earlier post, class action lawsuits are useless, and IMHO are a huge scam perpetuated by the legal industry. As an individual participant in a class action, the best you can hope for is a "gift certificate" for $50 towards the purchase of your next Toyota, or some other equally stupid, meaningless compensation, assuming you win the suit.
The ONLY ones who profit are the lawyers, who run to the bank with the 30% of the settlement worth millions, laughing at the suckers who initiated the suit in the first place. What a joke.
I'm with Kirstie. Apply leverage where you can, on a local level. Keep your expectations reasonable. And buy a Ford next time.
#838 of 965 Class action not an option
Sep 10, 2011 (3:02 am)
Guys- My original post was done out of being momentarily irritated and never intended for action. Too much a pain in the butt to deal with lawyers. Instead I had two high-beam light bulbs replaced at the dealership at no labor charge and worked the bigger issue as a nice guy with my dealership. They took it to Toyota Regional which agreed to pay half the cost of replacing the lighting system resulting in my cost being less than $225. My system doesn't sync with the wheel direction which must be the reason it's not as expensive as others quoted. Heck of a lot cheaper and less stress than a lawsuit which I agree is not productive.