Last post on Oct 10, 2013 at 7:55 AM
You are in the Toyota Avalon
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Toyota Avalon, Future Vehicle, Sedan
#825 of 965 Re: Lost both High Beam headlights on 2008 Avalon Limited [baseballmom4]
Jul 30, 2011 (6:39 am)
I had the same problem with my 08 headlight assemblies several years ago. The dealer wanted $2400 but was willing to pay 2/3 of that.
The issue had to do with the HID Headlight Control Unit also called ballast.
This was definitely a defect in the assembly unit because it was redesigned for the 09's.
I initially paid the $800 to get new units and then went on a campaign to get fully refunded by Toyota. After several letters and promises to escalate another Toyota defect to the papers and TV, they agreed to reimburse me fully.
The new units have had absolutely no problems. Vehicle has ~60K right now.
#826 of 965 2008 headlights
Aug 02, 2011 (1:21 pm)
Lots of comments about 2008 Avalon lites going out. Lost both of mine last week on a trip which seems highly suspect of something odd at 60K miles. Dealer replacing them for $240 total (parts and labor) so I may actually be lucky on that. Seems odd tho.
#827 of 965 2008 Avalon Lights - High Beam Lights
Aug 05, 2011 (1:36 pm)
We just picked up a "new" 2008 Avalon in Dallas. We drove it last night and discovered the High Beam lights do not come on when engaged. The dashboard does indicate the switch has been engaged but the lights themselves are not coming on. Any suggestions short of going to the dealership? The car has 43,000 miles. Is this still covered by the warranty?
#828 of 965 Re: 2008 Avalon Lights - High Beam Lights [2008avalon]
Aug 05, 2011 (2:04 pm)
Mine was not covered by my extended warranty but I still got off cheaper than most I have heard of with that problem on this forum. $240 at dealer for parts and labor. Lamps are really expensive. They should not be going out at 43K or in my case 65K in the first place. However the dealer did a few other things at no charge (yeah right) that helped the experience a little bit. Local garage near office did not want to get into the light set up. Good luck.
#829 of 965 Re: 2008 Avalon Lights - High Beam Lights [2008avalon]
Aug 06, 2011 (1:43 pm)
Hello, we bought our used 2008 Avalon 1 yr. ago with the extended warranty. Recently, the High beams went out as in everybody elses. From what I have read this is a "common problem" for this yr Avalon, prob a manufacturer problem. We took it to Toyota, they said our high beams had "shattered" it was $2400.00 to fix the assembly or $100.00 for each light bulb. They said the assembly needs to be fixed. This is not covered by Toyota warranty. We chose to take it to our mechanic who put in new bulbs for $45.00 ea. From what I have read most people with this prob are getting nowhere and they have gone as high as Toyota corp with good results. That will be our next step. This prob is so common and expensive to fix that Toyota changed the assembly the next year for 2009 Avalons.
#830 of 965 Re: 2008 Avalon Lights - High Beam Lights [baseballmom4]
Aug 07, 2011 (7:34 am)
When halogen bulbs are subjected to sub-standard voltages, <6 volts for DRLs, they generate a LOT of heat, enough heat that they will melt their own glass encapsulation. Welll know effect, which is why most european manufactures use a small ~5W halogen bulb running at full 12V as DRLs. That same heating can damage, long term, the headlight assembly itself.
#831 of 965 Re: 2008 Avalon Lights - High Beam Lights [jmmck]
Aug 08, 2011 (1:46 pm)
Thanks. We're taking it to the Consumer Product Safety Commission and the Transportation Safety Administration. Can you imagine driving at night on the interstate and all the lights go out? This is not just an issue with the high beams. We're also in contact with a class action attorney who has been involved in some high-profile suits. If anyone is interested in participating (no cost for doing so), reply here.
#832 of 965 Re: 2008 Avalon Lights - High Beam Lights [2008avalon]
by Kirstie@Edmunds HOST
Aug 09, 2011 (11:12 am)
Sorry, we don't permit using the forums to organize legal action.
#833 of 965 Re: 2008 Avalon Lights - High Beam Lights [kirstie_h]
Aug 17, 2011 (7:06 pm)
Since this is the place where people find out about problems and manufacturer reluctance to be honest and handle engineering foul ups. Why would Edmunds restrict discussion about legal actions against market dishonesty. Unless, Edmunds chooses to be a part of the problem instead of the part of the solution. What is Edmunds position on honorable behavior?
#834 of 965 Re: 2008 Avalon Lights - High Beam Lights [ltreachler]
by Kirstie@Edmunds HOST
Aug 18, 2011 (6:38 am)
There are a number of reasons why it's not permitted within the forums. You can do just about anything else regarding getting action from a dealership or manufacturer. Instead of going into all of the reasons, I'll just simply say that it's prohibited by our Membership Agreement.
If you REALLY think that a class action lawsuit will get you resolution, I suggest checking out the results of previous class action lawsuits against manufacturers. First, it will take several years to be resolved. Second, the outcome for consumers is likely to be a choice between two options: 1) take the vehicle in to get the issue fixed at no cost, or 2) get a $500 coupon toward the purchase of a Toyota. Half of the consumers in the class will likely no longer own the vehicle by the time it's resolved. The lawyers' compensation will be more of a financial windfall. Much more.
If you want real resolution, you're better off continuing to post complaints - manufacturers have taken action based on reports across the internet. You're also better off working with your dealership and/or personal legal counsel if you truly seek to get the problems resolved in a manner that benefits you.