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Audi A4 Reliability

75 messages,  Last post on Aug 24, 2008 at 12:34 PM

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#73 of 75 Re: not a great experience [cneff] by md_outback Jul 01, 2008 (8:44 am)
Replying to: cneff (May 24, 2008 6:47 pm) I too am a former Audi owner (leasee actually) who comes to these forums to see if Audi's reliability has improved. I had a 2001 allroad (true "allroad" owners type it in all lower case letters) with which I had a love-hate relationship. It was a great vehicle, quick, comfortable, great in bad weather and stylish. However, there was not one day in the 49,532 miles while in my hands that there was not at least one thing wrong with it (I gave it back to Audi before the warranty ran out). It never left me stranded anywhere, but I never felt entirely comfortable when on a long trip. And that uncertainty sticks with you for a long, long time. The vehicle leaked oil (just a little) every day of its life. The brake rotors warped every 10,000 miles like clockwork. The Steptronic auto trans began to slip at 20,000 miles and had to be replaced. The headlights would periodically decide they didn't want to work until you re-booted the engine 3 times (seriously, this happened all the time!). The wheels were nearly impossible to keep balanced - always had to use expensive Hunter 9700 equipment - even then they were out of balance within 1000 miles. Seat heater would not turn off (that was a painful experience). Dashboard warning lights would come and go for no particular reason (again, not great for your confidence). So while none of these problems ever left me stranded by the roadside on a dark, gloomy night, I found that I simply wasn't going to chance driving on a dark gloomy night, just in case. I'm writing this now because I will soon be in the market for a new vehicle and the new A4 caught my attention. I will likely test drive one when they come out and I will get that "itch" again, just like I do almost every new car season. But all I need to do is look at the 29 service tickets from my allroad (that's how many times the vehicle went to the dealer in 3 years) to remind me why I drive a Lexus today and probably will still be in a Lexus at this time next year. I loved my Audi, but I also hated my Audi.   MD
#74 of 75 Re: *Yawn* [rablaw] by huntzinger Jul 01, 2008 (10:22 am)
Replying to: rablaw (Jun 23, 2008 6:40 pm) Rablaw,   We used Peter Wendell at Paul Miller Audi in Parsippany, NJ. Based on him making good on an error and giving us an $858 refund out of his own pocket, I'd definitely trust him to buy a car from him again. We've known Peter since before he was a salesman (he came from the Service Dept).   For service...well, we had not been particularly happy with Paul Miller circa ~2004, but this is a dated experience. Peter has said that they've gotten better; we will see, at the car's 5K checkup in ~6 months.   For genuine OEM Dealership, I've heard very good things from a coworker advocating Audi of Mendham, NJ, but I haven't tried them yet myself to verify how they do. I expect that we'll give Paul Miller a chance (5K service) and if it isn't stellar, perhaps go try Mendham the next time we absolutely must have a dealership touch the car.   Otherwise, the place we've been going for Audi service for the past ~5 years has been Foreign Aid in Mendham; the owner "Kenny" has implicitly earned our trust.   For Mercedes, I didn't care for the salesman at MB of Morristown, nor that he lied to me about document processing (claimed that a buyer couldn't go to DMV to get his own plates). So I went to MB of Newton, NJ; the salesman was Reid [something] ... Ried was easy to deal with. Unfortunately, this is probably a very long haul for you from Bargain/Passaic/Essex.   For MB service, Newton has been good, although a bit inconvenient and of course MB Expensive. As such, I've been trying a local independent garage (Felipe at Precision Auto Center; Rt 46 West, Rockaway NJ). So far, he's done well enough for fairly routine work and has done a "make it good at my expense" on one item, so I'll continue to go there for now...it helps that he's only 5 minutes from home.   Finally, for all "wheels" stuff, I've been using Eurotire in Fairfield, NJ (on Rt 46 East) for 20+ years. I've known the current owner Bill Bloomfield since he was an employee there, which is more than just a few years ago now. Eurotire used to mostly do just tires, rims, balancing, allignments and shocks/struts, but now also does brakes, CV/drive axles, 4-corner weight balancing, etc, etc.   Bill is a significant supporter of the local Porsche Club (PCA) chapter of Northern NJ and he often volunteers/donates his shop for Tech Inspections, etc. He's a genuine enthusiast worth supporting who does high quality work, is always honest with you, a good value, and is very flexibile in working with your needs.
#75 of 75 Smokey Mountains by pacifier Aug 24, 2008 (12:34 pm)
2 years ago around the same time of year my new 2006 Audi A4 Quattro left me stranded in the Smokey Mountains (alleged faulty starter). I was very upset to say the least and vented on this site. I’m sure you can find the posting if you went back and searched for it.   Anyhow, it’s only fair to Audi that I follow-up with this posting. Since the traumatic experience in 2006 our Audi, which now has 55k miles, has been very reliable. More importantly, I just came back from the Smokey Mountains without incident. Yes, I gave the car another chance and dared the trip once again. You can imagine the fear when I pulled into the same spot where it left me stranded, fortunately the car started this time and continued to perform throughout the trip. I thought for sure the water pump or the radiator would blow considering it was 100 degrees in the hot sun with the air on climbing steep road ways to boot. But, to my surprise, it hung in there.   So my Audi has redeemed itself and may even go into another when the tires fall off this one. Hopefully, that will be some time from now.

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