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Audi A4 Reliability

99 messages,  Last post on Nov 13, 2009 at 7:04 PM

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What is this discussion about? Audi A4, Auto Repair, Sedan


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#64 of 99
not a great experience by cneff
May 24, 2008 (6:47 pm)
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I occasionally come back to these forums to see if Audi has improved, being a previous owner and having a terrible experience I find myself still curious as to if I was just unlucky. I may get slammed for this but I do not think I was. What I have noticed is that if your Audi works it will work very well, however, if it is giving you issues, and those Audi issues are severe, you are all by yourself.
 
Dealers seem incapable to fix the problem or just flat out tell you to take it somewhere else. Sure Audi of America folks are friendly, but only until they actually have to do something. Too many apologies, too little action and too many smoke screens - those of you who have experienced it know what I mean. Of course I know German cars can be problematic, I will not go into detail on what my issues were, but the Hubble telescope, on a bad day, was far more reliable. Here is just one example - each time I used my headlamp washers fuses blew, winter or summer. 4 dealers and a real Audi tech produced shrugged shoulders - Audi's final answer; I'm having a unique experience - ever fixed; no
 
I've had reliability issues with another brand of German car but that company supported me and my issues were not nearly as severe and I did not even have to ask.
 
How did it end up, well we ended up in court and Audi's lawyer convinced them to pay me, yes their own lawyer. What does that tell you?
 
Anyway - I'll continue to read the Audi forums to see if Audi ever 'gets' it. Bitter, maybe...disappointed, most definitly
#65 of 99
Audi A4 1.9 tdi (130) by richuk
Jun 03, 2008 (7:09 pm)
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HELP!!!!!!!... ok im wondering if any audi owners can help me with some problems with mine!!.... First all 4 Front speakers are crackling but when you turn the sound up it stops!!.... second, the traction control light comes on - then the glow plug warning light flashes, then the car goes into a "safe mode" (1500 rpm limited).. but this seems to slear itself after about 30 mins stopped its happened 5 times now in two months............ THEN!! theres an unusual "squeak" whenever i go over a speedbump, NO garage can fix it!!............ THEN!! theres my front o/s headlight im assumin its a loose connection but i just wanna moan!!.... LAST!!! theres my door, The bloody rattling window!........ i know im moaning but the traction control light issue is my main concern, i know its going to cost me a FORTUNE in audi to have it diagnosed, if anyone has had simular problems PLEASE PLEASE get intouch, (rc3982hotmail.com).... my summary is, LOVELY looking / driving / powerful car but dear god dont buy one unless its got one hell of a warrenty!! my car is 4 years old (52) with 52k on the clock and look at the problems, i had before this a vauxhall cavalier 15 years old 1.6 petrol 89k on when she got stolen... i NEVER opened the bonnet other than regular servicing... take advise, audis are lovely, but any problems NOT minor... thanks ya'll!! Richard Clayton (sheffield-England)
#66 of 99
Won't Buy an Audi by roblaw
Jun 14, 2008 (2:05 pm)
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The new A4 seems to be a great vehicle from a driving standpoint. I was strongly considering it for the all around driving appeal and practicality. I won't. I have read too many horror stories on these websites. However, I may have considered one if I believed Audi of America or the dealers will stand behind the cars. Most postings indicated that in addition to poor reliability, neither the manufacturer nor the dealer understand that when someone pays big $ for a vehicle they are entitled to be treated a certain way. My 07' Lexus is far from exciting and does not have the ride/handling balance of an Audi (although it would seem Audi could make the ride a bit more comfortable without ruining the handling). However, the vehicle is basically trouble free and the dealer gives me a free Lexus loaner and picks up and drops off the vehicle for free for service. When I mentioned a very slight pulsing in the brake pedal on a 5000 mile service the car was returned to me with 4 new rotors and sets of pads, far more than I expected. This is why Lexus, despite having somewhat boring vehicles sells very well. Audi should take a lesson since the entire ownership experience matters.
#67 of 99
Re: Won't Buy an Audi [roblaw] by rjlaero
Jun 16, 2008 (6:23 am)
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Replying to: roblaw (Jun 14, 2008 2:05 pm)

Lexus was created for the US market. Audi has a lot bigger picture to look at world wide. It's incredibly expensive to build cars in Germany and ship to the US.
 
Lexus gives it's dealerships a huge profit margin and wads of cash to give customers everythign they want. They don't have to worry about the rest of the world.
 
Lexus sells service more than cars, and people buy into it. It's not wright or wrong, it's just what they do.
#68 of 99
Re: Won't Buy an Audi [roblaw] by rascal99
Jun 16, 2008 (6:29 am)
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Replying to: roblaw (Jun 14, 2008 2:05 pm)

That's funny since I have had absolutely NO problems with my A4. Every time I take the A4 in for scheduled service I also get a loaner, the last one being a fairly new A4. The local Audi dealership treats me very well. So, I am nervously waiting for the engine to self destruct and Audi to turn their back on me. After all a couple people posting on an internet message board told me so.
 
I understand your point; however, there ARE a few satisfied Audi owners (i.e. happy with the car AND happy with the service). Yes, if my engine inexplicably blew I would rather be driving the Lexus if given the choice; but, I would not base my buying decision on that.
#69 of 99
Re: Won't Buy an Audi [rjlaero] by rascal99
Jun 16, 2008 (6:41 am)
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Replying to: rjlaero (Jun 16, 2008 6:23 am)

I think it also may be a cultural issue. The Germans do not approach customer service in the same manner as the Japanese and North Americans. Their philosophy is the producer is always right, as in "We build cars for a living, you do not. You will accept what we deliver and you will like it". I provide BMW I-Drive as an example. After owning four German cars and spending time in Germany I can attest to this. They have always produced great quality products, but reliability has always taken a back seat. I think the market has been changing their attitude regarding reliability and service for the better.
#70 of 99
Re: *Yawn* [carfan65] by huntzinger
Jun 17, 2008 (1:32 pm)
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Replying to: carfan65 (Dec 02, 2007 1:29 pm)

It is never surprising on these post sites to hear horror stories. Our family is on our 4th Audi, and getting ready to look at a new A5 once they are available
 
Your 4th Audi? Must have had something horrible with some of the earlier ones.
 
My wife has been driving an Audi since 1990. She's still on just her second one.
 
Her job takes her to downtown Newark NJ (#22 on the Morgan Quit no Press's list of most dangerous cities in the USA) on a daily basis, so she does not tolerate any vehicle that's an inch less than rock solid reliable.
 
She is shopping for a new vehicle right now, as her 8.5 year old 2000 A4 1.8T Quattro will need a new set snow tires for this winter. Currently, she's trying to decide between picking up a leftover 2008 Audi A3 within the next month, or to custom-order a 2009 A3 and probably having to wait until January for it, because the color she wants is on 'delayed introduction', which mucks up the idea of replacing the car before it needs $500 for new tires. If she doesn't get what she wants, I expect that she'll keep the A4 for another year or three, which may be a disappointment to three friends who are interested in buying it from us.
 
-hh
#71 of 99
Happy with our A4 by 204meca
Jun 21, 2008 (3:52 pm)
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2004 A4 1.8T CVT; 48k.
 
Car runs great, is supremely comfortable, handles well, has more than ample acceleration once it is rolling... My biggest surprise (and most pleasant surpriseO is that it gets 24-28 mpg city & 32-36 highway -- on mid grade gas no less.
 
Have had a couple of minor problems (40K whining noise from back of car - replaced fuel filter at NC, 44K broken mirror toggle switch intially said not under warranty, but after reconsideration, replaced NC). Had 1 accident where I was not paying attention & rear ended a stopped car at about 10-15 mph. Broke transmission mount & caused minor radiator leak but I was able to drive it for 2 weeks till the parts were in. Our Bellingham dealer & service department has always been cordial & cooperative.
 
We are more than very pleased! with this car! Honestly, reading these forums make nervous & I had real reservations about reliablity when we bought our A4. Now we plan to keep current A4 till 2011 & then will likely replace it with another A4 or possibly an A3.
#72 of 99
Re: *Yawn* [huntzinger] by rablaw
Jun 23, 2008 (6:40 pm)
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Replying to: huntzinger (Jun 17, 2008 1:32 pm)

I am shopping for a new car and deciding betw. an Audi A4 and Mercedes C-300. Can you recommend an Audi dealer in the northern NJ area? Dealers to avoid also. Bergen/Passaic/Essex counties are closest.
Thanks.
#73 of 99
Re: not a great experience [cneff] by md_outback
Jul 01, 2008 (8:44 am)
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Replying to: cneff (May 24, 2008 6:47 pm)

I too am a former Audi owner (leasee actually) who comes to these forums to see if Audi's reliability has improved. I had a 2001 allroad (true "allroad" owners type it in all lower case letters) with which I had a love-hate relationship. It was a great vehicle, quick, comfortable, great in bad weather and stylish. However, there was not one day in the 49,532 miles while in my hands that there was not at least one thing wrong with it (I gave it back to Audi before the warranty ran out). It never left me stranded anywhere, but I never felt entirely comfortable when on a long trip. And that uncertainty sticks with you for a long, long time. The vehicle leaked oil (just a little) every day of its life. The brake rotors warped every 10,000 miles like clockwork. The Steptronic auto trans began to slip at 20,000 miles and had to be replaced. The headlights would periodically decide they didn't want to work until you re-booted the engine 3 times (seriously, this happened all the time!). The wheels were nearly impossible to keep balanced - always had to use expensive Hunter 9700 equipment - even then they were out of balance within 1000 miles. Seat heater would not turn off (that was a painful experience). Dashboard warning lights would come and go for no particular reason (again, not great for your confidence). So while none of these problems ever left me stranded by the roadside on a dark, gloomy night, I found that I simply wasn't going to chance driving on a dark gloomy night, just in case.
I'm writing this now because I will soon be in the market for a new vehicle and the new A4 caught my attention. I will likely test drive one when they come out and I will get that "itch" again, just like I do almost every new car season. But all I need to do is look at the 29 service tickets from my allroad (that's how many times the vehicle went to the dealer in 3 years) to remind me why I drive a Lexus today and probably will still be in a Lexus at this time next year. I loved my Audi, but I also hated my Audi.
 
MD

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