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Audi A4 Reliability

99 messages, Last post on Nov 13, 2009 at 7:04 PM
You are in the Audi A4 Forum. Your Hosts are pat & karens
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Replying to: fkuciapa (Mar 21, 2008 12:53 pm) |
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Replying to: fkuciapa (Feb 18, 2007 6:17 am) So how can you say that all Audi's are crap, and fall apart after 40K if mine (both over 40K) are working just fine. I don't know maybe I'm lucky, I am just trying to say that you cant judge a company by a dealership, or a few people complaining.
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Replying to: me1522 (May 08, 2008 5:09 pm)
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Replying to: utahjake (May 09, 2008 3:55 am) Anyway, it is how the manufacturer stands behind their product that matters. I have a 2007 A4 that thankfully falls into the bulletproof category, thus far; however, I fear the day I would have to pursue Audi for any warranty related problems. My theory is the weak dollar is hurting them so much they are pretty tight about their warranty claims and just overall cost containment. Interestingly, I have owned two BMW's in my life and I find BMW does a much better job at satisfying "damaged" owners and keeping them in the co. fold. |
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Replying to: utahjake (May 09, 2008 3:55 am) |
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Replying to: gertrudeaudi (Dec 05, 2007 2:42 am) |
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I occasionally come back to these forums to see if Audi has improved, being a previous owner and having a terrible experience I find myself still curious as to if I was just unlucky. I may get slammed for this but I do not think I was. What I have noticed is that if your Audi works it will work very well, however, if it is giving you issues, and those Audi issues are severe, you are all by yourself. Dealers seem incapable to fix the problem or just flat out tell you to take it somewhere else. Sure Audi of America folks are friendly, but only until they actually have to do something. Too many apologies, too little action and too many smoke screens - those of you who have experienced it know what I mean. Of course I know German cars can be problematic, I will not go into detail on what my issues were, but the Hubble telescope, on a bad day, was far more reliable. Here is just one example - each time I used my headlamp washers fuses blew, winter or summer. 4 dealers and a real Audi tech produced shrugged shoulders - Audi's final answer; I'm having a unique experience - ever fixed; no I've had reliability issues with another brand of German car but that company supported me and my issues were not nearly as severe and I did not even have to ask. How did it end up, well we ended up in court and Audi's lawyer convinced them to pay me, yes their own lawyer. What does that tell you? Anyway - I'll continue to read the Audi forums to see if Audi ever 'gets' it. Bitter, maybe...disappointed, most definitly
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The new A4 seems to be a great vehicle from a driving standpoint. I was strongly considering it for the all around driving appeal and practicality. I won't. I have read too many horror stories on these websites. However, I may have considered one if I believed Audi of America or the dealers will stand behind the cars. Most postings indicated that in addition to poor reliability, neither the manufacturer nor the dealer understand that when someone pays big $ for a vehicle they are entitled to be treated a certain way. My 07' Lexus is far from exciting and does not have the ride/handling balance of an Audi (although it would seem Audi could make the ride a bit more comfortable without ruining the handling). However, the vehicle is basically trouble free and the dealer gives me a free Lexus loaner and picks up and drops off the vehicle for free for service. When I mentioned a very slight pulsing in the brake pedal on a 5000 mile service the car was returned to me with 4 new rotors and sets of pads, far more than I expected. This is why Lexus, despite having somewhat boring vehicles sells very well. Audi should take a lesson since the entire ownership experience matters.
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Replying to: roblaw (Jun 14, 2008 2:05 pm) Lexus gives it's dealerships a huge profit margin and wads of cash to give customers everythign they want. They don't have to worry about the rest of the world. Lexus sells service more than cars, and people buy into it. It's not wright or wrong, it's just what they do.
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