Last post on Oct 09, 2013 at 9:27 AM
You are in the Honda CR-V
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Honda CR-V, Car Buying, SUV
#2 of 39 Which CA Honda dealerships were the best or worst ones or to work with?
Jan 04, 2007 (1:19 pm)
This forum is for those to share their experiences working with specific dealerships. I think it would help us to learn which ones are better to work with and of course, which ones to avoid! My bad experience is with Hayward Honda in the City of Hayward in CA.
I am in the market for a new Honda CRV. I went to Hayward Honda in CA to inquire into their CRV inventory. They didn't have the model I want, but they sent me a WRITTEN quote after I met with them saying that they would sell me the car at $19847 BEFORE tax and license when the car comes in and they would let me know. So I waited for two weeks. They called me on Jan 1st, 2007 saying the car came in. I went in ready to buy the car with the written quote in hand and they wouldn't honor the written quote that they provided me earlier, now saying that I have to pay $500 more above that quoted price. I sent the Internet Managers an email in the last week of Dec inquiring for an update of the CRV, they did not get back to me until the 1st of Jan in the new year. Convienently, they said that email quote was good for before the year and they called one day after Dec 31st, 2006. I bet you anything they had the car in the last week of Dec, but didn't reply back to me until 2006 passed, hoping I would pay more for the car than what they originally said. I walked out of there. Even if I am now willing to pay more, I wouldn't give my business there due to false advertising and misleading me with false written quotes. My message--don't go there to buy any Honda as what they verbally say and any written quotes they give you is not backed up when you are ready to buy the car. Not very trustworthy, my experience there was bad. It was such a big waste of time for since I could have bought my car earlier versus taking their written word for it.
#3 of 39 Re: Which CA Honda dealerships were the best or worst ones or to work with? [lolu143]
Jan 04, 2007 (1:53 pm)
I would vote Honda Richfield-Bloomington in the twin cities as the worst in the twin cities, MN. I met with a condescending attitude by the manager when we went for a test drive. The sales guy who did give us a test drive did not bother to reply our e-mail for a quote! No doubt Honda increased sales by only 5% in the US compared to around 13% by Toyota. St. Cloud, MN is known for not budging on price. They would rather sell less Honda cars then be competitive. One of the reasons is that they make their money selling snow mobiles etc. With the poor snow this year, they may be forced to become more competitive on the car side of business:)
Mankato Honda is responsive. So also is Buerkele Honda. Tanner Honda in Brainerd is very responsive and fairly competitive in pricing and do attract price conscious buyers from twin cities who are willing to travel 100 miles to pick up their vehicles. I have never got a reply back from Rochester Honda dealership.
Two twin city dealerships who are responsive (and fairly competitive, though nothing compared to deals reported in the north east) are Luther Brookdale Honda and Luther Hopkins Honda in the twin cities. I requested quotes from Burnsville Honda (directly) and then through Edmunds, but never received a response.
I would be keen to hear from other MN members regarding Honda dealership experiences.
Gentile Honda in Racine WI is responsive (but not price competitive at all). A relative of mine, who lives in WI, has twice bought Honda vehicles from Rosen Honda in Gurnee, IL for really excellent prices.
#4 of 39 Re: Which CA Honda dealerships were the best or worst ones or to work with? [nearmsp]
Jan 04, 2007 (2:34 pm)
"Gentile Honda in Racine WI is responsive (but not price competitive at all). A relative of mine, who lives in WI, has twice bought Honda vehicles from Rosen Honda in Gurnee, IL for really excellent prices."
I also bought my 2007 CR-V from Rosen Honda. I sent out a price quote request. I ordered the navigation model before they were in dealers in early november 2006. Rosen Honda was almost the lowest price, at $595 off MSRP including destination. Only Pauly Honda in Libertyville, Illinois, beat them (by $100 dollars). Gentile had there price set at $200 over MSRP including destination. They were the highest. The other four dealers that came in between were: Honda on Grand (Elmhurst, IL), Muller Honda (Highland Park, IL), Wilde Honda (Waukesha, WI), and Honda City (Milwaukee, Wi). I was treated great at Rosen Honda. It was not the first time I had bought from them (they always were competitive with prices), or the last.
#5 of 39 in northern california, i'd say...
Jan 04, 2007 (2:47 pm)
prior to my actual purchase, i contacted the internet departments of about 12 dealers in and around the sacramento area. the most competitive quote i got (by far) was from lodi honda and the internet sales manager there seemed was really cool too but they didn't have the color/trim level i wanted.
so, i expanded my search and contacted steve hopkins honda in fairfield. the internet sales manager there was terrific to work with...he was really laid back but honest. when we arrived, everything was exactly as we had agreed on over the phone and emails. completing the transaction was totally painless.
my wife did comment on how they didn't have a mega-play area for the kids like the gigantic toyota dealership we bought a camry from but i told her that tiny dealerships like this with low overhead is how we got such a great price.
i'd say i was most disappointed in shingle springs honda. they were the only dealership that didn't even bother responding to my emails and, worse, they had the exact CR-V i wanted sitting on their lot.
#6 of 39 Say which state your dealership is in in the title
Jan 04, 2007 (3:19 pm)
In your title of your message, please state which state the dealership that you are talking about is in. This forum is more for California dealerships, but other states are welcome as well!
#7 of 39 Re: Say which state your dealership is in in the title [lolu143]
Jan 04, 2007 (4:33 pm)
This forum is more for California dealerships ...
#8 of 39 NJ - stay away from Planet Honda!
Jan 04, 2007 (8:31 pm)
Planet Honda in Union, New Jersey are liars.
Don't trust them!
We had a horrible experience.
#9 of 39 Re: Say which state your dealership is in in the title [tidester]
Jan 04, 2007 (10:55 pm)
No problem! Everyone is welcome to share their best dealership experiences or on the otherhand...vent their worst experiences! Have a good day!
#10 of 39 Re: MSP Dealers
Jan 05, 2007 (7:57 am)
As I mentioned before in the Prices Paid forum, I agree on Richfield-Bloomington Honda - worst in the win Cities. The Internet Mgr pulled a typical bait & switch, wasted a good Sat morning; the finance dude tried the GAP extortion (rate is 5.99% , but 6.49% if you don't buy GAP from us, it's the bank's requirement, doesn't matter if you have it through your Ins Co). The Luther Dealers (Hopkins and Brookdale) were very responsive and competitive, eventually bought from Hopkins Honda - the Internet Mgr was great, matched the lowest quote, no pressure, coordinated the deal with the finance person seamlessly, spent a total of 30 min in the dealership. All was done by e-mail. Buerkle did not respond, the Sales person was nice, but mentioned that would sell for MSRP only, so it was a short visit.
Wow, you tried as far as Brainerd! I didn't contact even Burnsville.