Last post on Oct 09, 2013 at 9:27 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Car Buying, SUV
#30 of 39 Pacific NW Honda Dealerships
Aug 26, 2007 (10:27 am)
I just purchased a Honda CRV, and wanted to share my experiences with the handful of dealerships. We bought the car from Parker Johnstone, and they were good to work with. Not a lot of pressure from the sales staff, and really the negotiation didn't take more than 20 minutes. The one problem was that it took about 90 minutes to get the paperwork ready to sign (but only 15 mins to actually sign). That was pretty frustrating.
As for the other dealerships, the people at Bill Rogers Honda were very laid back. Easy to talk to, and they didn't seem to hold back on information relative to the cars in stock. Prices were competitive, but in the end the dealership was just too far away (50 miles) for me to make the trip. Dick Hannah had the best prices, but the sales staff was a little high pressure. The internet sales manager at Honda St. John's was pretty firm with pricing, but I appreciated the honesty.
As an aside, a friend of mine purchased a CR-V at Beaverton Honda and said it was a hassle free experience.
#31 of 39 Re: Pacific NW Honda Dealerships [saprissa1]
by Stever@Edmunds HOST
Aug 26, 2007 (10:40 am)
Edmunds now has a Dealer Ratings and Reviews page that's more "global" than just the Forums, so please take a few minutes to rate and review your dealers there too. Thanks!
#32 of 39 Fitzmall, Maryland Hyundai
Aug 26, 2007 (10:42 am)
Has anyone dealt with the above? They advertise at below invoice on the Hyundais and that is quite a bit with the 2000.00 rebate included. What's the catch, do they lowball you on the trade-in?...There is a $99.00 dealer fee plus TT/L and supposedly thats it.
#33 of 39 My local dealer is awful (Covington LA) what to do?
Sep 30, 2009 (7:52 pm)
I like the Honda Oddessy van. I recently tried to buy one in fact. But the sales staff at my local dealership is horrible. I refuse to give any commission to people like that. How can I get around them to buy the car? I thought about driving to the next town (and would clearly save money in doing so) but worry that service would be a hassle. Do I risk that I would simply never have to use the service department???? Open to suggestions/ solutions.
#34 of 39 Re: My local dealer is awful (Covington LA) what to do? [mandsecretshop]
Oct 01, 2009 (11:35 am)
I'd definitely look into other dealerships before buying from a dealership you don't feel comfortable with. As for service that shouldn't make any difference where you bought it from and can have the service done at the dealership closest to you.
Oct 02, 2009 (5:19 am)
If hte sales departent is poor, then it's liekly the service department is just as badly managed. Thsi is the case with our local nissan dealer. The closest dealer is 40 miels away, but we've had such bad expereinces we actually go to the nextclosest dealer 100 miles away. But for a reasonable price, they have a pick/drop-off and loaner service. I do most of the basic maintenance myself, but for the major service intervals, I use that service.
Fortunately for my CR-V, the cleast Hodna dealer so far seems pretty good and that's where I purchased it from. I didn't get the best price, but I'd rather pay an extra $500 to establish a good reputation and saved a 200 miles rounds trip...plus the nearest dealer had what I wanted in stock.
#36 of 39 CR-V EX-L 2013 - broken glass before delivery (dealer did not disclose).
Oct 09, 2013 (3:34 pm)
#37 of 39 CR-V EX-L 2013 - broken glass before delivery (dealer did not disclose).
Sep 25, 2013 (6:57 am)
We just picked a new Honda Cr-v Ex-l 2013. We checked everything out before signing the contract but I did not notice there were small pieces of broken glass making noise when turning. Service guys said the rear window was broken before delivery to a dealer and somebody did not mention that in the papers. There were also some scratches on the rear wiper. We are getting a new wiper and glass is going to get cleaned up at the service free of charge. We also asked to check for structural damage and they said there was none - I noticed some sloppy welding in the rear when you open a hatch.
They gave us a thorough report. I am going back to the dealer to complain again. Should I ask for a discount or a new car? We know the general manager quite well and it is the 3rd car we bought from them. It was a smooth ride before until now.
I am bit disappointed that something like happened and has not been disclosed. I am fully aware that cars do get damaged before delivery and most of us will never know but this time they did not even bother to clean it up so they got caught red handed.
#38 of 39 Delivery Damage To Car
Oct 09, 2013 (8:51 am)
I found damage to a Nissan that I had purchased as new from a dealer. Back then I found out that if the cost to replace/repair is over a certain thresh hold they have to not only disclose it to you but can not sell as new. I contacted the Nissan headquarters who sent out a person to check on this (it was body damage that had been repaired unknown to me). I would ask for a new car but good luck with that. I am currently a Honda owner and received my car in very unsatisfactory condition. My first and last Honda!
#39 of 39 Re: Delivery Damage To Car [pompom]
by Stever@Edmunds HOST
Oct 09, 2013 (9:27 am)
The threshold for disclosure varies quite a bit depending on what state you are in. Here's one example in NC - 5% of the retail value is the threshold.
I think most states require the dealer to disclose any repairs if you ask but who thinks to ask?
That link has some suggestions about what you can do.