Last post on Sep 19, 2007 at 11:35 AM
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#806 of 835 Shameful Side of Lean. [ateixeira]
Sep 18, 2007 (11:57 am)
The way some folks here talk you'd think that every single new Camry were on a tow truck.
ah, no. i believe you'll find people being pretty factual about it. you'll find the same for the postings on the NHTSA site. no one has suggested the sky is falling.
people have indicated their safety is compromised though by the hesitation behavior.
there are posters here indicating they have absolutely no trouble with their Camry and it's their best vehicle yet. i don't think ANYONE wrote that can't be so.
but some population (and you don't know what it is, and neither do I, evidently Toyota doesn't either...hmmm) of the production IS defective.
no splitting hairs here, there or anywhere - so no further spin control required plz and thx.
here's a recent example of how Toyota isn't helping its customers:
camryowner1, "2007 Toyota Camry Transmission Questions" #596, 18 Sep 2007 12:36 pm
the cruise is working as designed (only if designed to work extremely poorly).
This is the Shameful Side of Lean raising its ugly head. It's Toyota's game and it's their responsibility to make good on their customer-centricity and focus on quality.
#807 of 835 Re: Shameful Side of Lean. [user777]
Sep 18, 2007 (12:13 pm)
Given time to do just that I think it's pretty likely they will.
Edit: I'm reading the original complaint, and the owner is fussing about shifting when cruise is activated. Seems to me the function of cruise is to maintain a set speed, so it seems natural for the transmission to shift to the appropriate gear.
If he wants more control, the fix is simple - don't use cruise! Use your right foot to control the throttle and drive the car, for crying out loud.
The job of the cruise is to maintain a set speed, not a set gear.
#808 of 835 Re: Shameful Side of Lean. [user777]
Sep 18, 2007 (12:29 pm)
If this is not an indication of the way people are reacting to the transmission problems with the Camry. I think the problem is well stated by this owner. He loved his 2004 Camry and HATES the 2007 Camry. Consistency no matter how good or bad is the key to sustaining customers. Toyota needs to talk to the top guys at McDonalds.
meanoldteacher, "2007 Toyota Camry Transmission Questions" #560, 16 Sep 2007 9:33 pm
#809 of 835 Re: Shameful Side of Lean. [ateixeira]
Sep 18, 2007 (12:35 pm)
let's hope given enough time they DO take care of all the owners with hesitation, excess shifting, cruise control, shift flare issues, yeah.
let's say though you're the unfortunate owner of a vehicle that hesitates. so how much hesitation and how long of a wait would you find reasonable to give Toyota?
me? none, and it should be fixed upon the very first visit to the dealership. if that's not possible, provide a new car without the behavior or unwind the deal. now that would be customer-centric!
on the cruise control issue: look, the purpose of cruise is to maintain a set speed. i do controls work. no self respecting controls engineer i know would design a cruise to operate as is being described. no one would. it's likely in it's current implementation, perhaps by virture of torque convertor design and gearing to add to premature part wear, driver and passenger discomfort, driver distraction, less than most efficient fuel economy, and just plain poor owner acceptance...
#810 of 835 Re: Shameful Side of Lean. [gagrice]
Sep 18, 2007 (12:38 pm)
meanoldteacher (funny name) is primarily complaining about her dealership.
In that very post he writes "not even then if gagged by corporate", which means that Toyota is going to bat for him and the dealer is too incompetent to fix it.
Both examples you (plural, both of you) brought up are not clear-cut cases like you seem to think.
meanoldteacher needs to find another Toyota dealership.
To be honest I wasn't happy with my dealer. They forgot my antennae at delivery (maybe that's the same issue meanoldteacher has with radio reception, my exact symptom), and left greasy finger prints on the interior.
This isn't really Toyota's fault, though. They rushed the PDI and were careless at the service.
Who is to blame? DARCARS, who owns 355 Toyota in Rockville, MD. Not Toyota.
OK, so far we have cruise control that actually shifts gears to maintain speed (HEAVEN FORBID) and a sloppy PDI by the dealer that forgot an antennae and can't fix an issue despite Toyota corporate's attemps to "gag" the dealer into helping one of its customers.
#811 of 835 Re: Shameful Side of Lean. [ateixeira]
Sep 18, 2007 (12:43 pm)
That Camry owner complained about the cruise is an idiot. I am sorry about the name calling but there is just no other terms to put it.
I've drove Hondas, Fords and many other brands with cruise activated. THEY ALL SHIFTED BY ITSELF. What other way would you make the car keeping a certain speed if it is going uphill other than downshift?
He/she should read the manual first before complaining on a public board to send out false information.
#812 of 835 Re: Shameful Side of Lean. [user777]
Sep 18, 2007 (12:47 pm)
If I had lousy service from DARCARS 355 Toyota (which I did, by the way), I would go elsewhere for any future visits, which I plan to do, if needed.
I'd also rate them accordingly in the surveys, which I did. Hopefully Toyota can make use of this feedback in the long run.
My van is problem-free, fortunately.
If I was not happy with the way cruise worked in certain conditions I'd avoid using it in those conditions.
Hesitation - there's a well documented mod for the V6 models. Simple, too.
That leaves the 6 speed transmission as the only serious/outstanding issue mentioned so far, to be honest. My van has the 5 speed, so it is not affected.
I would do what I mentioned earlier - I would red flag this issue and follow updates closely. I'm sure once Toyota's regional techs get involved they'll come up with a solution (likely a TSB).
Then I would search for a better Toyota dealer near me, fortunately there are about 7.3 billion Toyota dealers in the DC region, 3 within a stones' throw of my house.
#813 of 835 Re: Shameful Side of Lean. [gagrice]
Sep 18, 2007 (12:47 pm)
First of all:
Something is maybe suspicious about that poster, Gary.
He posted once in June 2006 and never posted another time until his latest "complaint."
Do you REALLY NOT UNDERSTAND that you can't take a few owner complaints and using that anecdotal data, dismiss the whole car?
What about the dozens of thousands of owners like me who LOVE their 2007 Camry? Are those opinions to be given less credence than the opinions of a few complainers?
If there were "major problems" with the 2007 Camry, would there not be a correspondingly "major long list of recalls?"
I will never understand your hatred of Toyota, and lucky for all the tens of millions of happy Toyota customers worldwide, it's not based on fact but merely on opinion.
#814 of 835 Re: Shameful Side of Lean. [larsb]
Sep 18, 2007 (12:50 pm)
That is what a Troll does, drop in once in a long while and leave a bomb like that.
Have any long-term Edmunds regulars been affected? That would certainly carry more merit.
I'm not saying there aren't issues with some of the 6 speeds, I'm sure there are. It just may not be as widespread and some people think.