Last post on Sep 28, 2010 at 9:04 AM
You are in the BMW 5-Series
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BMW 5 Series, Auto Repair, Sedan, Wagon
#1 of 19 Looking for a good independent mechanic in Central NJ
Jan 01, 2007 (11:07 am)
I'm tired of getting ripped off by BMW dealers. Recently got charged for $400 for a HVAC fan sensor including 2 hrs of labor when I saw the mechanic put in the component underneath the dashboard in about 5 mins. Would appreciate anyone who has a trusted and knowledgeable mechanic in Central NJ. Thanks.
#3 of 19 Re: Looking for a good independent mechanic in Central NJ [ckh19]
Jan 01, 2007 (3:58 pm)
I'm tired of getting ripped off by BMW dealers.
Just for the record, not all BMW dealers pull those sort of stunts. My local dealer changed the ATF and the final drive oil in my E39 for the princely sum of $110.
Recently got charged for $400 for a HVAC fan sensor including 2 hrs of labor when I saw the mechanic put in the component underneath the dashboard in about 5 mins.
I hope you don't mean the Final Stage Resistor. If so, you could have asked about it here- or failing that, spent less than 15 minutes on a Google search and found out how to perform the procedure yourself.
Would appreciate anyone who has a trusted and knowledgeable mechanic in Central NJ.
Are you a member of the BMW Car Club of America? If so, simply ask some of the local chapter members which shops they use. And don't forget, many dealers and independent shops offer significant discounts on parts and/or labor to BMW CCA members.
#4 of 19 Re: Looking for a good independent mechanic in Central NJ [div2]
Jan 01, 2007 (5:43 pm)
Thanks for the prompt reply. I was a member of BMW CCA for number of yrs but have not renewed recently. Will look into it. Thanks.
#5 of 19 Re: Looking for a good independent mechanic in Central NJ [ckh19]
Jan 01, 2007 (7:55 pm)
And don't forget that you can ask a tech question here; somebody will usually be able to point you in the right direction.
#6 of 19 Re: Looking for a good independent mechanic in Central NJ [div2]
Jan 02, 2007 (6:06 am)
I have a 2001 530i and the check motor oil light comes on periodically when I turn the ignition off. The oil level appears fine...heard there was a recall for a faulty engine oil sensor once upon a time. Could anyone verify? Is it difficult to replace this sensor?
#7 of 19 BMW Service is Arrogant, Greedy
Jan 03, 2007 (12:24 pm)
I have turned off many friends to BMWs by relating the terrible service I've received on my 530I. BMW has sold more cars than it can service. My local dealer (Smith/Calabasas) is loaded with friendly, solicitious yuppies who know little about cars, lack common sense, and impede the service process. Buying and installing a tire runs nearly $90 more than a tire facility, and this was a 3-day hassle at the dealership. Once I went there with a significant safety issue, and their response was to make an appointment, and, in the interim, not let anyone ride in the front seat. Complaints produce nothing but arrogance.
I've owned Mercedes, Audis, Cadillacs, Lincolns -- all with relatively good service, in some cases, exemplary. Not so with BMW. This is a company spoiled with sales success, even infatuated. My wife is about to get a high end SUV. Due to the insensitive service at BMW, she changed her mind about considering a BMW.
I might also add BMW is years behind other luxury car makers in items I stupidly never checked -- such as its very inferior, dysfunctional, user-unfriendly navigation system.
#8 of 19 Re: BMW Service is Arrogant, Greedy [asteinberg]
Jan 03, 2007 (12:31 pm)
"This is a company spoiled with sales success, even infatuated."
Ummm, using bad service experiences from a single dealership doesn't make for an indictment of an entire company. Unfortunately BMW has little control over their dealership base and as such, some provide GREAT service, others... With that in mind, saying something like, "My dealership has become spoiled with sales success, infatuated evenů" is all that can really be said.
FWIW, I had my two BMWs serviced at three different dealerships (I moved to a different state after I bought the second one), and all three of them bent over backwards to make sure that I was totally satisfied, no appointment necessary.
#9 of 19 Re: BMW Service is Arrogant, Greedy [asteinberg]
Jan 03, 2007 (1:29 pm)
If you find BMW service bad, I invite you to try a Mercedes dealer. Not only horrendous service at 2 local dealers, but their fees are ridiculously overpriced. At least BMW gives you all service included in the price of the car. Maybe that is why you find their service departments so overcrowded with yuppie-types.
Audi service for me has always been the best. Never tried Lexus, but I don't like their cars.