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Kia Optima Prices Paid and Buying Experience

93 messages,  Last post on Aug 24, 2009 at 3:37 PM

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What is this discussion about? Kia Optima, Sedan


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#76 of 93
Re: Optima or Forte? [mcmax] by backy
Aug 02, 2009 (9:35 am)
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Replying to: mcmax (Aug 01, 2009 8:24 pm)

If you signed the purchase agreement and there was no material misrepresentation on the dealer's part (i.e. telling you something that is not true that would influence your decision had they told you the truth), it's a done deal.
 
The time to ask them about both charges was before you signed the purchase agreement. But you probably realize that now. Consider it an unpleasant and expensive but valuable lesson in car buying--for you and those who read this discussion.
 
BTW, what did you buy?
#77 of 93
Re: Optima or Forte? [backy] by mcmax
Aug 02, 2009 (10:08 am)
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Replying to: backy (Aug 02, 2009 9:35 am)

Yep, kind of figured that might be the answer, but even for that mysterious, no-explanation amount of $149.50? Is there a good way to approach the dealer to at least try (I know, expensive lesson), but I feel like I need to give it a shot.
 
I bought the Scion Xd. They didn't have the radio installed (some quirky Scion thing), so I'm going back to the dealer tomorrow for that, so I will talk with them...
 
Maybe I'm beating a dead horse, but they do owe me an explanation for the $149.50 mystery charge at the least. I can't believe that I signed off on that either! Stupid, expensive lesson, but is it just too naive of me to believe they just wouldn't want to lose a future customer for $450? I had talked with them about possibly trading in another car on a Toyota, so do they really not want to p. me off?
 
Okay, naive, tired, whatever you call it - I've beat myself up enough, I need to at least tell the dealership how I feel. Know that I'm going to talk with them, just don't know who/how to approach it. What more harm could be done? (I'll wait until they install my radio (smile). Thanks.
#78 of 93
Re: Optima or Forte? [mcmax] by backy
Aug 02, 2009 (10:35 am)
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Replying to: mcmax (Aug 02, 2009 10:08 am)

Yes, they should explain every item on the purchase agreement. Sometimes dealers DO make mistakes on the paperwork--so it doesn't hurt to ask. Try to keep a calm but businesslike demeanor when you talk with them. You may have a long relationship with that dealer (or maybe not...).
#79 of 93
Re: Optima or Forte? [backy] by csandste
Aug 03, 2009 (3:12 pm)
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Replying to: backy (Aug 02, 2009 10:35 am)

I think dealer experiences can be reported on the board-- no?
 
I would think that identifying the dealer would be worth a lot more potential losses than the small amount they scammed from you.
#80 of 93
Re: Optima or Forte? [csandste] by backy
Aug 03, 2009 (3:28 pm)
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Replying to: csandste (Aug 03, 2009 3:12 pm)

Dealer names can be posted. But posting the name of the dealer doesn't "spend" as well as getting money back, if in fact it was "scammed." If it were me, I'd post the dealer's name AND check into the validity of the mysterious $149 charge. (The etching charge has been explained already.)
#81 of 93
Re: Optima or Forte? [backy] by mcmax
Aug 03, 2009 (7:46 pm)
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Replying to: backy (Aug 03, 2009 3:28 pm)

I went to the dealership today for installation of the radio. While that was being done, I asked to see the finance man. I said I had questions about two of the charges. He said the $149.50 charge was for document fees and that "every dealer has document fees". I said I didn't have any idea what it was since it wasn't listed on the paperwork. Not knowing if I was going to get anywhere with that, I then asked him about the $299 fee. He said it was for etching and the national database and that all the dealership's cars have it. I said it sounds like the same thing I can do with a $20 kit and 15 minutes of my time. He then said "I don't want to upset you." I said good. He said he would refund the money for the etching and I would receive a check in 10 days for $299. It's kinda funny - I was very calm, to the point,but firm. He said "I don't want to upset you" twice (which was weird because I wasn't "upset", quite the opposite). Me thinks he's had to go through this before...and knows it is a scam. I shook his hand and left. $149.50 seems high for "document fees" but I'm just happy to get $299 back.
 
Now if the check doesn't come... I will post the dealership name. As I'm typing this, two of his other dealerships' commercials have aired on the TV. Weird.
#82 of 93
Re: Optima or Forte? [mcmax] by backy
Aug 04, 2009 (10:12 am)
Reply

Replying to: mcmax (Aug 03, 2009 7:46 pm)

Document fees are a legit charge, although $149 is on the high side. You did well on keeping your cool and getting the $299 back.
#83 of 93
mcmax... by iluvmysephia1
Aug 04, 2009 (1:16 pm)
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congrats on getting the $299 back, your questioning paid off!
#84 of 93
Re: Optima or Forte? [backy] by m6user
Aug 21, 2009 (9:15 am)
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Replying to: backy (Aug 04, 2009 10:12 am)

The "standard" doc charge in Illinois, which is the most allowed by state law which is of course the amount that every dealer charges is about $150 now. I think it is actually $151.50 or something like that. Twenty years ago it was $75 so you can see how much it has went up. They can get in trouble charging different amounts to different people so if the dealership charges it to one person that have to charge the same thing to everyone. So they all just charge the same. No discrimination possible that way.
 
I've heard of a few states that are less but most seem to be in that range. It seems like the SE US dealers are the ones that really tack on the charges....like $400 to $700 which is really gouging IMO.
#85 of 93
Price Paid by tallgrass1
Aug 22, 2009 (8:43 am)
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We just bought a 2009 Optima LX in Cash for Clunkers,,no special features
I think its the most basic model - we paid $11,500. after the KIA rebate, the competitor rebate for our VM passat (both these rebates totalled $3500) , and the $3,500 we got for the Cash for Clunkers. I always think to myself I could have gotten a "better deal",,if I had held on a little longer. The MSRP including a few small options, like floor mats and cargo net and tray, was $19,145.00

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