Last post on Oct 03, 2011 at 7:06 AM
You are in the Kia Amanti
What is this discussion about?
Hyundai Azera, Kia Amanti, Sedan
#5 of 24 Re: Competition for the Azera from... KIA?... [dborth]
Dec 27, 2006 (4:44 pm)
I recently bought my Mother a 2006.5 Optima after she was in a bad accident and I have to disagree. ALL car dealers are bottom-feeders. The experience I had with the Kia dealership has been excellent and they have been great for my Mother to deal with too post-sale. The Hyundai dealer I bought my Sonata from has been excellent as well. You can't compare a Kia dealer to a Hyundai dealer. If you read enough posts, there are just as many negatives said about all car dealers.
There are some dealership owners that have better reputations than others and the make of the car they sell is irrelevant!
#6 of 24 Re: Competition for the Azera from... KIA?... [cableguy06]
Dec 28, 2006 (3:22 am)
Re. # 5 Well, I can / did compare the Kia and Hyundai dealerships. But in fairness, MY local Kia dealership is a bottom-feeder.
#7 of 24 It's usually best
Dec 28, 2006 (5:10 am)
to avoid generalizations like "all" dealers. Certainly report your individual experiences, but it's neither a good idea nor fair to assume that all dealers will treat everyone the way you were treated.
#9 of 24 Re: Competition for the Azera from... KIA?... [dborth]
Dec 28, 2006 (6:34 am)
Thankfully, our local Hyundai dealer is also a Kia dealer, and the dealership is a good one. It's also a Toyota, Scion, Mazda, Mitsubishi, Chrysler, and VW dealer - all in a multi-building superstore complex.
The worst thing I've heard from my Hyundai mechanic is that Kia's parts distribution is poor, much worse than Hyundai or others. Toyota has the best parts distribution.
#10 of 24 Re: It's usually best [pat]
Dec 28, 2006 (5:06 pm)
Thanks, and I agree, which explains my additional post regarding "MY" local experience. I should have made a better effort not to generalize.
#11 of 24 Re: It's usually best [dborth]
Dec 29, 2006 (6:08 am)
#12 of 24 Re: It's usually best [pat]
Jun 07, 2007 (5:33 pm)
In St. Louis DO got to Suntrup Hyunda. DO NOT got to The Dean Team or St. Charles Hyundai. Based upon personal experience, I bought my former XG350 at The Dean Team and after my first service experience quickly looked for another dealer. I was recommended to try Suntrup Hyundai. They were very good with their service and honoring all warranty work. I am a Costco member and gave St. Charles Hyundai a chance at selling me my 06 Azera Limited with the Ultimate Package. They wanted $600 under MSRP. I then went to Suntrup and bought the car at invoice plus the $1000 rebate, the $500 owner loyalty incentive and a $300 dollar internet discount. They didn't have the Steel Gray with Gray leather interior I wanted. They got my car from St. Charles Hyundai with paint sealant, wheel well and door edge molding and pinstripes and didn't charge me for any of those add ons. I was highly skeptical of the paint sealant and would have never paid for it but I do believe it works to some degree.
#13 of 24 Re: It's usually best [pahefner01]
Sep 17, 2007 (7:42 pm)
Suntrup - Yes
St. Clair Automall - maybe not...be cautious
I own a 2006 amanti and had a strange "ticking" sound start up in my engine. I went to the St. Clair Kia and they told me that it was probably caused by the fact that Valvoline had changed my oil. "No...the ticking started BEFORE the oil change" -- Well, we still think that the oil change was the problem -- (insert strange look from me at this point....)
They changed my oil (I had all of about 100 miles on this oil change so far) and lo and behold it did not fix the problem (cylinder #1 misfiring....they put a additive in the oil to unstick something...)
Hmmmm says captain brilliant....that did not seem to fix it. You owe us for an oil change and filter anyway. By the way...your oil old looked good.
They told me that they would have to pull the heads but that KIA would probably not cover it under warranty because I did not buy it new (I did...it had about 5,000 miles on it and I was the first owner) -- "hmmmm I thought that you could not sell it as new after 250 miles" He states with a poker face that could land him on any texas holdem show on TV.
Wait...I only have 12,xxx miles on it now....what about at least the 50000 mile warranty?
Well....you have to have the oil changed at a Kia dealer...OK...you don't really HAVE too, but you really should or Kia may now honor the warranty...here...look over this new program we are offering for $1,500.00 where you pay for all your oil changes and maintaince up front....then you would KNOW your warranty would be good.
Visa or mastercard?
Loaner car??? what is that??? NOoooo we can RENT you a car however....
Would you like to put that on your credit card?
No thanks....went to suntrup.
Got a call this morning from Jill from suntrup (while driving a loaner pickup they provided for me)
Hello Joe....guess what? Your cylinder is out of round, Kia has authorized a new short block to be installed in your car. It will be ready later this week.
And most of all, thanks Suntrup for restoring my faith in dealers!
Ok...to be fair...the guy I dealt with at St. Clair WAS very nice. He just really seemed to have his hands tied from up above. I would have guessed it was Kia, except for my experience with Suntrup. I don't really know...take it for what it is worth.
I DO have the strange noise up front (the guy from St. Clair caught this noise and told me about the TSB for it - point him....)
Other than this I have loved this car so far and will certainly buy my next car from Suntrup.
Unless I can afford that mazarati by then...but we will have to wait and see if they have a Suntrup Mazarati dealership I guess!!!