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Cadillac CTS Engine Problems

659 messages,  Last post on May 16, 2013 at 4:36 PM

You are in the Cadillac CTS/CTS-V Forum.

What is this discussion about? Cadillac CTS, Engine, Sedan

    
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Messages Page 62 of 67

#605 of 659 Re: My 2005 CTS is DEAD AGAIN [metal3883] by gmcustsvc

Dec 12, 2012 (7:41 am)

Replying to: metal3883 (Dec 11, 2012 6:17 pm)
metal3883,
 
It looks like, from your post, you may already be working with us to get this checked into. If I'm mistaken, though, and you wanted to start a Service Request with us, please contact us via email at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, a brief summary of the situation, and the name of your involved dealership).
 
Sarah, GM Customer Service

#606 of 659 Cadillac CTS-Have Engine Oil Problems Been Eliminated? by fearlessfly

Jan 18, 2013 (10:38 am)

Can anyone address whether the high engine oil consumption problems of the older CTS (2003-2009) cars been eliminated from the 2011-2013 models with the V-6 engine? Please address the overall reliability of the newer (2012-2013) CTS models. Thanks for your help!

#607 of 659 Re: Cadillac CTS-Have Engine Oil Problems Been Eliminated? [fearlessfly] by jpf

Jan 18, 2013 (4:05 pm)

Replying to: fearlessfly (Jan 18, 2013 10:38 am)
These engines have three timing chains. The problem occurs because one or more of the chains stretch. Personally, I would not buy a vehicle with three timing chains. Too many bad things can happen. My 2 cents worth. GM please bring back the 3500, 3800, or 3900 V6 engines.

#609 of 659 Re: phew my engine blew this morning also. [eman1nonly] by darko2

Jan 25, 2013 (1:28 pm)

Replying to: eman1nonly (Oct 04, 2012 10:01 pm)
Still have the original tires on the original rims, never driven tires still have packing paint on the treds. Tires taken off at dealers.

#610 of 659 Re: My 2005 CTS is DEAD AGAIN [metal3883] by rexi914

Feb 02, 2013 (9:49 am)

Replying to: metal3883 (Dec 11, 2012 6:17 pm)
OMG! I just got my CTS back after having the engine replaced because of the same reason you had! The creepy warranty people denied the claim even though it was under warranty until July of this year. The dealership said they had never seen anything like this in all the years they have been in business, and I know they've been around for well over 50 years. The owner of the dealership finally got the warranty creeps to pay for a third of the total bill, the dealership paid third and we paid a third. And I was just going to let this go but, now I'm wondering how many other people have had this happen? My original intent was to contact my state attorney general's office...sounds like I should stick to my original plan. I am sorry you were screwed over and lost your car. Up until this happened, I really loved my CTS. Now, not so sure....

#611 of 659 Re: 2004 CTS 3.6 Engine Failure [eman1nonly] by scharley2010

Feb 10, 2013 (4:34 pm)

Replying to: eman1nonly (Oct 04, 2012 6:51 pm)
My 2005 CTS is using oil to , a quart about every 1,000 miles it only has 79,000 miles on it. I will never buy another Cadillac again, I aways get my oil change at the Dealership here in Augusta and I ask the service guy there about my car using oil , he told me that was a first . I knew it was a lie when he told me that. The problem started around 50,000 miles . I love my car till this started .

#612 of 659 Re: 2004 CTS 3.6 Engine Failure [scharley2010] by gmcustsvc

Feb 10, 2013 (5:33 pm)

Replying to: scharley2010 (Feb 10, 2013 4:34 pm)
scharley2010,
 
Did your dealership offer to perform an oil consumption test on your CTS?
 
Sarah, GM Customer Service

#613 of 659 Re: Your dealer is trying to screw you!! [gmcustsvcsarah] by ronyxxx

Feb 10, 2013 (5:55 pm)

Replying to: gmcustsvcsarah (Oct 23, 2012 10:27 am)
Hi Sarah
 
If I did the dealership oil consumption test, and they found it to using a quart about 1,800 miles, would Cadillac do anything about it? My car is am 05 with about 68,000 miles on it.
 
I would do the test if knew that Cadillac would do something about it if it exceeded a quart every 2000 miles. Otherwise I don't want to waste the $200

#614 of 659 Re: Your dealer is trying to screw you!! [ronyxxx] by gmcustsvc

Feb 11, 2013 (6:37 am)

Replying to: ronyxxx (Feb 10, 2013 5:55 pm)
Good morning ronyxxx,
 
I'm sure the dealership would seek to find out why your CTS is consuming oil if the consumption rate exceeds one quart every 2,000 miles. Given the age of the vehicle, however, this is no longer under warranty. If you wanted for us to see if there are any available options we could look into this further but I cannot guarantee any results up front.
 
Sarah, GM Customer Service

Messages Page 62 of 67

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