Last post on Jun 09, 2013 at 9:14 PM
You are in the Cadillac CTS/CTS-V
What is this discussion about?
Cadillac CTS, Engine, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#587 of 671 Re: Cadillac CTS cut out at 60 mph [rriddle]
Nov 07, 2012 (8:25 am)
Did you ever find out what was wrong with your vehicle? I am experiencing something very similar. My car has cut out on me 4 times (no lights, no steering, no brakes, NO WARNING). The dealer cannot seem to recreate the issue and I am not sure what to do. I purchased the car new (December 2011), so it's not even 1 year old. I need some guideance, so any feedback you can provide will be helpful.
#588 of 671 Re: Cadillac CTS cut out at 60 mph [firstnotlast]
Nov 07, 2012 (8:36 am)
Not sure I have a complete answer for you. I had one Cadillac dealership look at it in Waldorf, MD (not where I bought the car but closer to my home). They had the same problem you did which was not able to recreate the problem. I then took the car to the Cadillac dealership in Greenbelt, MD where I bought the car. They also inspected it top to bottom and were not able to recreate the problem. The problem happened to me 3 times in all since I bought the car at random situations and times. It has not happened to me (knock on wood) since I got the car back from the latest visit. My only thought is that all the inspecting/tightening of all connections from the two dealership visits fixed the problem. If the dealership did not do this, ask them to go through the engine/electrical and tighten/check every connection that could cause this. Maybe this alone will be a solution as it seems for me thus far.
#589 of 671 Re: Cadillac CTS cut out at 60 mph [firstnotlast]
Nov 07, 2012 (11:28 am)
We're sorry to hear that this intermittent cut-out concern has been interfering with you enjoying your CTS. If we can check into this further with you and your dealership, please email us at socialmediagm.com with more information (including your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your dealership).
Sarah, GM Customer Service
Nov 09, 2012 (9:39 am)
I was driving a 1998 Honda Accord with 165k miles on it when I decided to buy the CTS with 58k miles. Here is a nice laundry list of repairs one can expect when owning this car:
03/30/07 - Check service stability system - Diagnosis: replace steering wheel position sensor $262.28 - 61,687 miles
09/07/2007 - Can't turn car - Diagnosis: Power steering pump failed - $688.51 - 67,235 miles
09/07/2007 - Noise in rear end at low speeds - Diagnosis: Gears failed, replace carrier assebly - $1307.94
06/24/2010 - Excessive play in front end - Diagnosis: Replace left front tie rod - $260 - 84,304 miles
08/23/10 - rear pinion seal leaking - Diagnosis: replace - $264 - 86,009 *also checked for engine oil leak, couldn't tell what it was. See 10/5/12 issue
03/2011 - Car wont move, spewing fluid, have to tow to dealer - Diagnosis: Coolant line blew, radiator replacement - $667 - 90,000 miles
07/1/11 - Humming noise in rear end - Diagnosis: replace right rear hub & bearing assembly - $826.68 - 95,295 miles
03/2012 - Did recommmended 100k tune up - Normal wear and tear but wanted to make sure everyone knows I take care of the vehicle. Also have changed engine oil every 6,000 miles since I have had it.
10/05/12 - Thud in front left - Diagnosis: replace left front strut - $354 - 111,203
10/05/12 - Oil leaking from engine - Diagnosis: $5 part failed, replace oil filter adapter gasket - $302 - 111,203
Currently: 112,000 miles and check engine light is on. The vehicle in not reaching operating temperature Diagnosis: replace thermostat - $700
Currently: Got stranded on highway cause vehicle ran out of gas, however, not my fault. Tank read 1/4 tank left. Fuel sender is faulty which also has a TSB out there that they manufactured with a faulty part (siphon hose) - Cost to drop tank and replace is $700.
Needless to say, my honda had one repair from the 60k to 165k I drove it. EGR valves had issues. This CTS has been an absolute lemon so if you are looking to purchase, look forward to taking an additional loan out on the vehicle to the tune of about $6,300.
Enjoy! Greg. - 40133811
#591 of 671 Re: Great 2004 CTS [gregbgardt1]
Nov 09, 2012 (4:49 pm)
You're my kind of person. Where I work they call what you just posted "objective evidence."
I went off the reservation (mine anyway) 13 years ago and bought an American car that attempted to compete with Europeans. Prior to that I'd owned mostly Asian vehicles. My current daily driver is an Acura, and my wife drives a Nissan product.
Your list is why, though the CTS is in a class by itself in terms of money pit potential. At least you haven't suffered the dreaded oil loss engine failure. Many who post here have.
You still have that to look forward to. Let us know.
#592 of 671 Re: Great 2004 CTS [gregbgardt1]
Nov 10, 2012 (10:56 am)
Unbelievable repair record. Thanks for sharing in such detail. The problem is, when you start the repair process, you think with each repair that this will be the end of it. As you get further along, you have invested so much in the vehicle that it makes less economic sense to trade it.
#593 of 671 Re: Great 2004 CTS [gregbgardt1]
Nov 10, 2012 (11:59 am)
although I do not own a Cadillac I keep wondering how their cars came to be such lemons. They were once known for engineering excellence and forward thinking. Its too bad this once prestigious brand has come to this and if it were not for loyal customers the brand would have died long ago.
#594 of 671 Re: Cadillac CTS cut out at 60 mph [firstnotlast]
Nov 10, 2012 (8:20 pm)
My 2012 CTS stopped dead at 60 mph on a highway in New York the same month I bought it. The only reason I did not have an accident was that it happened in the middle of the day on a holiday. Otherwise, the highway would have been jammed. The dealer kept the car a few days and said they could not reproduce the problem and would look at it if the problem happened again. The dealer said the problem was probably a "software glitch." I have been in the software industry for 30 years and have never heard of such a thing. Besides, if there was a problem with the software, it would occur in other vehicles with the same software. Not wanting to take my life in my hands, I sold the car to another dealer and bought a new Acura, which has performed great! I told the dealer about the CTS problem, and it appears from the subsequent OnStar reports that I received that the CTS was not sold for many, many months. I assume the cutout happened again, and the dealer was trying to get it fixed. I will never buy a GM car again!
#595 of 671 Re: Great 2004 CTS [temj12]
Nov 19, 2012 (1:57 pm)
You are spot on. I think it's funny how the GM customer service is non-existent in response to my post and through the repair process.
#596 of 671 Re: Great 2004 CTS [gregbgardt1]
Nov 21, 2012 (8:15 am)
GM will become solely a truck company in a few years because no one will buy their cars. With social media, the bad word will get around about the unreliability of their cars and the only vehicles GM will be able to sell will be Silverados, Sierras and Tahoes. Bankruptcy maybe just around the corner again. Just saying.